Topic: Stake.com Destroyed my life. Seeking for a solution. (Read 133 times)

Hey, Tetaeridanus

Im really sorry to hear that with your mother, my condolences. I hope things turn better over time for you as well. It can be rough sometimes, but i really appreciate your Positive words, i will try my best in this matter. I also can completely understand the fact you mentioning regarding a few people and how sometimes a small pile could fire up an entire city. That is what i am aiming for you know, talking with people like you who have similar experiences, im really happy that i could reach you in some way. I hope the best for you and your wellbeing, that said also for your case of course.

Also a quick question regarding cg, i am not sure but i think stake has the antillephone license no? is cg capable of doing something in that matter?

Hello,

If fighting keeps you alive, keep going.

However, some fights are better to quit early. I don’t have any idea about German Gambling Laws or anything closely related to you. However If they demand casinos to pay back to the customers like you said in original thread; go for it, take a lawyer and fight for it. Don’t listen to negative people. As a person who had deep mental struggles and lost more money than you in the close term; I can also advise you to put your energy into different things as well. I lost my mother this month; have huge piles of debt, however am and will keep on fighting. I also have a case against the scammers named Rollbit.com. I know how it feels when even a few people support you in your downest times.

Always remember you are not alone or the first one to experience rock bottom.

Take these days as a fuel for your future.

Keep fighting.

Tetaeridanus

Edit: Also, if you have enough evidence open a complaint on CG.

Hey Drawesome,

Thanks for your Message, i really appreciate positive messages and the support. Thank you a lot, truly it means a lot.

You have the right to legally figth. Don't listen to moral issues that people bring up. I wish you luck and I support you

Hey Rating Place,

Thanks for your reply,

I have been actually trying to contact sbgok on this matter as well, i applied 2 months ago but havent heard an reply by now. I also heard about the cases you mentioned, maybe they just need a bit longer, i am unsure if there are any other ways then mail to contact them tbh, maybe you know more than me in that, if you can help me out there or know anyone for contact with them, i would definitely do that again i think.

Appreciate your Opinion, thanks for the information.

Crypto casinos are crooks allowing people to play from Germany and other banned jurisdiction since this type of player is deposit only. Fiat and DeFi no KYC are the only ways to go. You have enough evidence where you should contact SBGOK. They won cases against 1xbet and recently BC.game.

Hey Joel_Jantsen,

Thanks for your message,

Thank you for your understanding, i really appreciate good wishes. I havent done that to be honest. Maybe it would be good to try to contact them within my jurisdiction as well. I have contacted a ADR company. in hopes to find a Alternative resolution waiting for some news on that, if that doesnt solve anything, the next step could be what you mention.

Thanks for letting me know, about that.

Sorry to hear about your situation dude! I do genuinely understand what you could be going through. You're correct about the German laws and I've personally seen the German Government issuing notices to online casinos to stop operations in their country. Have you tried approaching your local cyber crime department perhaps? You will build a strong case given the situations you're going through.

Hey AHOYBRAUSE,

Thanks for your reply,

Thanks for sharing that. I will adjust the screenshots on this matter.

Its important to understand my site of the story, thats all i want to do. I am completely aware of my situation and my responsibilities as well, i dont defend that my actions were right. My Argumentation is based on the fact that i wouldn't be that much out of control if i gambled on a website wich is protected by German Law since the Deposit limits are significantly less than stake. And youre completely free to believe me or not. I dont try to argue about anything. You have your opinion and that is truly fine but i did not know much better. I just looked online and looked for the best site out there. That given and also the fact given that a lot of streamers, also german streamers where using the website i registered myself there and played. The information regarding the Gambling Laws in germany is something i did not know about before my research.

I appreciate your opinion though, Thank you for the good luck wishes.

Hey dubst4r,

Thanks for your message,

Its not an excuse, its completely fine if its your opinion. But i am not trying to get this money back by using excuses. I had a really hard time in these Years, i shared my current situation as good as i could, tried to be as transparent as possibly. I still have to fight with issues from these events, and i am trying to fight against it so i can get a new start with that money and pay all the depths off wich have occured since 2022. I think everyone deserves that right to start again and thats my whole deal, if i solve this issue one day. Its the only hope i have left in life even if its small or not existent, if i give up, i also might be commiting suicide. So i try to fight as much as i can.

One thing I want to add.
If you upload screens from deposits the displayed "currency" should show the amount of the coin and not the $ value. If I check recent deposits I made in btc now they also look huge while back in 2020-2022 they were just a fraction of that, just saying. The btc price in May 2022 was 30k. That's a huge difference.

About the rest, you talk about responsibility of the site and so on. So you tell me, if you knew that you were not allowed to play from Germany, you would not have played?? It is not only the site's responsibility but also the player's. You are not allowed to play from Germany at basically almost every site online by the way. That still doesn't top anybody.

Anyway, good luck I guess.

So you are addicted to gambling and kept gambling and now you want to get your money back using some law thing as an excuse? Come on dude grow a pair
It is always the same story with any addict no matter what the addiction is, they always blame others and never themselves
This might not be what you wanted to hear but it is the damn reality

Hey AHOYBRAUSE,

I understand your frustration, but there are several points worth considering that add nuance to this situation.

First, while personal responsibility is important, we can’t ignore the role gambling platforms play in fostering responsible practices. Many users might not fully understand the legal nuances or risks involved, particularly when platforms operate in gray areas. Blaming players entirely lets these businesses off the hook for their own lack of transparency or accountability.

Regarding your point about the Glückspielstaatsvertrag not being in place in 2019, that doesn’t mean platforms had no ethical obligations during that time. Even in unregulated spaces, companies have a responsibility to operate transparently and protect their users. The confusion caused during the transition to stricter regulations only makes it harder for players to know their rights, and this is where platforms should step up, not step back.

You also mention the "loophole" argument, suggesting users knowingly exploited it. This assumes a level of legal sophistication that most casual players simply don’t have. If the platform allowed users to bypass restrictions easily, then it shares responsibility for enabling this behavior. Holding users entirely accountable while profiting off such gray areas feels one-sided.

As for your concern about refunds setting a precedent, I agree that’s a valid issue. However, it’s not an excuse to dismiss legitimate grievances. Platforms should assess these cases individually and determine whether users were misled, unaware of key terms, or harmed by the platform’s own failures. Denying all claims outright only reinforces the perception that profits come before accountability.

The "nobody forced you" argument also oversimplifies the reality of gambling. Sure, users make choices, but those choices are often influenced by targeted ads, ease of access, and the addictive nature of gambling. Platforms benefit from these dynamics, and they share a duty of care to mitigate harm rather than exploit vulnerabilities.

Lastly, public complaints like this one serve an important purpose. They help raise awareness, push for better industry practices, and offer solidarity to others in similar situations. While legal action might be the ultimate solution, discouraging public discussions only shields platforms from necessary scrutiny. I think specially in a discussion channel were similar stories are shared its nothing that is truly out of place.

So, while I respect your perspective, I think this issue is more complex than simply saying, "It’s all the player’s fault."

One last thing, i dont agree that i am trying to find an easy way out in any matter, i have researched, informed myself and tried every possible solution to solve this case. Besides of that i fight with a lot of other things i whitnessed over this time period, so in my opinion its nothing ridiculous and its also no situation where i try to find an easy way out. Just wanted to clear that.

Thanks for your message.

I mean, honestly. While I feel sorry for you I actually dislike people asking for their money back, wtf is this. If you had made other choices on what you were betting we wouldn't even see this thread because no problem if you win, right? But no, you lost and now it's the sites fault that YOU chose to play there.
Also, when you registered in 2019 the Glückspielstaatsvertrag was not in place yet, at least not the 2012 version, so there is no problem with that. They since banned the German region and you can't use a German IP anymore and register if you live in Germany.

The problem with people like you is, you think you have the right to ask for your money back. And you know why stake would NEVER do something like that? If they pay you they have to pay EVERYBODY else. This is a business and got a charity. Nobody forced you to play on stake. You knew damn sure that it's kind of a loophole to play from Germany and still you did it. But now we have to read this nonsense that's it's their fault, that's crazy.

If you think you are entitled to anything get a lawyer and go to the court. Complaining in a public forum will do nothing. There is actually this one German lawyer who messaged German players that once played at bet365. He wanted as many people as possibles to file a class action lawsuit against them. He even messaged me but since bet365 didn't send me my history and this lawyer was also quite annoying I at some point told him to not message me anymore. 

By the way here https://bitcointalksearch.org/topic/m.62895029 you talk about how your stake account got closed "back in the days", and your post is from 2023. Guess you mentioned some problematic behavior or something. Anyway, you complain about the fact you didn't get banned for the location but I think you didn't play that long actually while Germany was restricted. The license thing went official in July 2021, and September 2023 you write in here about an account that got banned back in the day. Sounds a little bit sus to me to be honest.

Don't blame others for your own shortcomings. Nobody forced you to deposit and gamble your savings to way. Now you are trying to find the easy way out, kinda ridiculous.

Thanks for the good wishes,

The issue is that stake did stop replying at one point, so the complaints team, sent a message once saying that they are unable to refund me anything because of their terms, i replied and told them that even their terms are pointing my points out:


I registered my account on Stake.com using my German ID, German address, and German IP address.
Stake’s KYC verification approved my account despite my residency in Germany, a jurisdiction explicitly listed in your Terms of Service as a “Prohibited Jurisdiction” (Section 14.3).
According to your Terms of Service, users located in Prohibited Jurisdictions are not permitted to use the service. Any breach of this rule should result in the account being closed or restricted (Section 14.4).
“Persons located in or residing in [Germany, among other countries] are not permitted to make use of the Service. [...] This includes users providing false or misleading information about their location.”

Despite fulfilling all the KYC requirements, my account was never flagged or restricted, which allowed me to continue using the platform.


But unfortunately they just ignore me, by telling this story, i hope to bring awarness awarness and possibly force them to take it seriously you know.

The issue regarding health care is the fact that we were evicted, because of that i am currently homeless and bureaucratic issues like health care are hard to solve, despite the fact that i am unable to bear the financial responsibilities because of my financial situation for healthcare and my depths. But ill keep trying everything i can to find a solution. I am not giving up.

Wowza... That's quite a story, I feel bad for you...

I am not sure of the circumstances with the law, but get an attorney and keep fighting if that is how you feel. I am not sure you will get any help here, other than people telling you to get some mental help. if you are in the EU, why can't you get any health care?

I am sorry for your losses. Did Stake require you to provide proof of income?

Hey Bitcointalk,

I hope that everyone who reads this is doing well. The reason why i share this story is my dispute with stake, which has been ongoing for almost three years now. I have tried contacting the complaints team, the live support team, and others to explain my situation and story, but unfortunately, I have not been able to find a solution.

A lot of time has passed since I first joined Stake. I have been a member since 2019. During this time, I completed full verification, but I didn’t know much about online gambling, especially gambling with crypto—it was a hobby that I stuck with, as I assume many people do. This changed in 2022 when I was able to deposit more and consequently lose more. My account, "Mooniak," has a wagered amount of $30 million. I lost approximately 32.87 BTC and 623.92 ETH (around $2,083,474.67). I was just 23 years old back then.

I understand that many people experience losses when gambling online—it's foolish, and nobody denies that. However, I want to explain why Stake should refund my deposits and how my life has been affected since Stake chose to ignore and exclude me.

While I understand that Stake.com operates under a Curaçao gambling license, this license is not recognized within Germany for online gambling activities. Under the Glücksspielstaatsvertrag 2021 (Interstate Treaty on Gambling), operators offering services to German residents must hold a valid German license, which Stake.com does not have. Therefore, the Curaçao license does not override the local regulations applicable to my residency and transactions.

Additionally, during the registration and KYC process, I provided my German address and identification, clearly establishing my location in Germany. Despite this, I was still allowed to gamble on your platform. Legal precedents, such as the Oberlandesgericht Düsseldorf’s ruling in 2016, state that contracts with unlicensed operators are invalid and users are entitled to reclaim their losses.

I have been in trying to find a solution with Live support for a long time, i have explained them how i felt mentally after all those loses also to my VIP host i had, they encouraged me to deposit more and more, in the hopes that i will hopefully redeem myself. After losing more, i exploded and said to the live support that i am thinking about suicide, its worth to mention that my mental state had been explained many times to them and comments like these were also made in the past, but this time i also mentioned that i have lost all my money and had no cent left. After hearing this, the VIP host Irene, wich wasnt my VIP host at the time. Decided to Bann me and Excluded me from all of their services.

In late 2022, I was involved in a car accident where my mother was driving. Two men who were drunk and had smoked weed crashed into us. Almost three years later, this issue remains unresolved, and I still suffer trauma from these events. My mother became severely ill and now cannot sit or survive without help from my family. Due to financial struggles, we were evicted from our home because we could no longer pay rent.

These events led to further deterioration of my mental health. I am still unable to receive proper help or see a doctor because I don’t even have social security. At one point, I believed I wouldn’t make it to 24 years old. I was suicidal—and to be honest, I still feel that way sometimes. This whole episode has been starting with the mental struggle i had after i lost my money.

I just want to understand why a company that claims to promote healthy gambling would allow these things to happen. I follow eddies streams every weekend. I watch what they are doing on Kick, and I see the positive impact you have, such as giving away almost $20 million in weekly bonuses. But at the same time, stake has been finding excuses for a case that hasn’t been resolved for three years, despite the significant harm it has caused me.

I cannot understand why a company would allow a human being to go through so much suffering, all while presenting itself as respectful of responsible gambling. Your negligence has made me suicidal. I’m not trying to attack you personally—I just hope you can understand my perspective. I live in hell daily because of this.

Every day, I feel guilty, wondering if I’ll ever redeem my life. Since I was 12, I’ve been the only German speaker in a family of two—my mother and me—after my father left. She is now 67 years old, and the remaining years of her life are doomed by a lack of freedom.

I refuse to give up. I didn’t give up when I was 12, nor when I was suicidal, and I can’t give up on this issue. It’s my only hope for freedom. I’m now 26 years old, and I’ve endured things in the past four years that no 80-year-old could comprehend. I’m over $300,000 in debt, I’ve received death threats, and I haven’t had a single day of therapy—but I try to overcome it all because I’m not a quitter, for the sake of my loved ones and family this needs to be resolved.

I sincerely ask you to refund me the $2 million in crypto that I lost. It was your responsibility as an operator to ensure that individuals from jurisdictions like mine were unable to gamble on Stake. This money was lost under a jurisdiction that does not recognize your license. I did not use a VPN or any other tools to bypass restrictions, as your geoblocking features were undeveloped at the time. Stake also did not comply to responsible gambling statutes they are praising nowadays, in 2022 we were treated like money pigs wich get slaughtered once they spitted all the money out. I think a lot of people will agree when i say that stake did a lot of improvement from 2022 till today.

If this money is refunded, I can finally rebuild my life. And freedom is worth all the money from this world

This is my request. Thank you for reading this far. When I ask for this refund, I’m really just asking for my freedom. At this point.

Best regards,
Mooniak