If you aren't running multiple bets at once, then explain this.
http://imgur.com/a/xX4MbShows two wins at different values, then two resets back to base bet.
There's a lot of weird stuff going on in this video.
I'd like to preface this by saying that this individual has 20 support tickets open for a variety of issues including that he was being cheated because "when autobetting on 6x, everytime you get two greens in a row, its always a red" and has continued to play and report new issues and ask us for money. I wonder why not just quit if you're encountering all these issues.
If you feel you've been cheated and wanted to help us actually see what was going on you could change your seed so we can verify what's going on, otherwise this video is pretty unhelpful. I haven't been able to reproduce this issue or heard any other reports regarding this.
If you were able to help us reproduce and prove the issue I'd offer you a reward but it seems you're more interested in proving the website is a scam given your spam on stake forums and handful of videos and tickets.
It is one of the irresponsible replies from a reputed casino owner.
Did you mention in your site it is full of a bug so if you see any issues please stop playing?
If you can't reproduce this issue means are you saying that OP has reported fake video? If not, your site is not stable so immediately shut it down.
Check you mean thread people are reporting so many issues and you playing with peoples money.
I can see why you'd feel that way, maybe that was an immature response by me but I take accusations like this very personally. It's very easy to edit the page elements to gain this result, but just because the user has falsely reported before doesn't mean that's necessarily the case here.
We take all reports seriously and we spent time trying to reproduce the issue and the user needs to change server seeds for us to be able to verify the results of the bets and see what's going on. If there is a potential visual bug I want it fixed more than anyone.
We offer bounties for reports that we can reproduce and fix. If there's any question that we don't take these types of issues seriously, on Primedice recently a user experienced a visual bug on a 10 BTC bet which made him think he had lost instead of won the bet despite his balance correctly updating which resulted in him placing another large bet which he lost. In that case we were able to reproduce and ended up reimbursing the player 10 BTC and fixed the bug.
https://youtu.be/rUaA0YuqogY?t=38Right at this timestamp the auto bet kicks in and appears to wager 19 satoshi to a loss but in reality his balance was deducted by 29 satoshi.
https://youtu.be/rUaA0YuqogY?t=52Here, it bets 36 and appears to have lost but in reality the balance was increased by 6 satoshi.
If OP would unlock his account and let people look at the full bet history then it would be easy to see if this discrepancy originated from Stake or the user.
Yep, that would help us see what is actually going on. Until the user agrees to do this, there is nothing we can do and I see no reason to respond further.
