Author

Topic: STAKE.COM SCAMMED ME FOR 10k (Read 479 times)

newbie
Activity: 28
Merit: 0
October 29, 2023, 08:12:09 PM
#45
Dude, he’s a sportbook manager. He obviously reviewed the video stream and the bets and realizes that they were settled incorrectly. If he didn’t think there was any issue, he would have said that like they usually do when you try to report a bet.
what was shown on the screenshot you shared looks like a normal procedure when a sports bettor reaches out to a gambling site's support, so I am not sure why you thought the support "realizes" that the bets were settled incorrectly. was it because the support said, "Hopefully they will make the right decision"?

anyway, you know, you can reach out to their license provider and submit a complaint against the gambling site if you think stake.com have made a mistake on settling your bets.

License provider doesn’t exist because stake is not a legitimate licensed company.
license provider's logo is usually shown at the bottom of the gambling site webpage but that is not the case with stake.com.

anyway, here's a link where you can find stake.com's license provider https://stake.com/licenses, you'll see a Curacao license logo and you can click the logo to check if the license is active/verified

There’s no license, it’s all fake. The complaints for their “licensing”
Is literally stake support.

Thanks though. I cannot wait until the day edward craven is behind bars because that’s where he’s headed or in a ditch.
legendary
Activity: 2436
Merit: 1104
October 29, 2023, 06:06:58 PM
#44
Dude, he’s a sportbook manager. He obviously reviewed the video stream and the bets and realizes that they were settled incorrectly. If he didn’t think there was any issue, he would have said that like they usually do when you try to report a bet.
what was shown on the screenshot you shared looks like a normal procedure when a sports bettor reaches out to a gambling site's support, so I am not sure why you thought the support "realizes" that the bets were settled incorrectly. was it because the support said, "Hopefully they will make the right decision"?

anyway, you know, you can reach out to their license provider and submit a complaint against the gambling site if you think stake.com have made a mistake on settling your bets.

License provider doesn’t exist because stake is not a legitimate licensed company.
license provider's logo is usually shown at the bottom of the gambling site webpage but that is not the case with stake.com.

anyway, here's a link where you can find stake.com's license provider https://stake.com/licenses, you'll see a Curacao license logo and you can click the logo to check if the license is active/verified
newbie
Activity: 28
Merit: 0
October 29, 2023, 05:39:12 PM
#43
Dude, he’s a sportbook manager. He obviously reviewed the video stream and the bets and realizes that they were settled incorrectly. If he didn’t think there was any issue, he would have said that like they usually do when you try to report a bet.
what was shown on the screenshot you shared looks like a normal procedure when a sports bettor reaches out to a gambling site's support, so I am not sure why you thought the support "realizes" that the bets were settled incorrectly. was it because the support said, "Hopefully they will make the right decision"?

anyway, you know, you can reach out to their license provider and submit a complaint against the gambling site if you think stake.com have made a mistake on settling your bets.

License provider doesn’t exist because stake is not a legitimate licensed company.
legendary
Activity: 2436
Merit: 1104
October 29, 2023, 04:18:50 PM
#42
Dude, he’s a sportbook manager. He obviously reviewed the video stream and the bets and realizes that they were settled incorrectly. If he didn’t think there was any issue, he would have said that like they usually do when you try to report a bet.
what was shown on the screenshot you shared looks like a normal procedure when a sports bettor reaches out to a gambling site's support, so I am not sure why you thought the support "realizes" that the bets were settled incorrectly. was it because the support said, "Hopefully they will make the right decision"?

anyway, you know, you can reach out to their license provider and submit a complaint against the gambling site if you think stake.com have made a mistake on settling your bets.
newbie
Activity: 28
Merit: 0
October 29, 2023, 02:27:35 PM
#41
Ungrateful? No, the problem is he doesn’t understand English and asks the same questions 55 times. Just like when he told me “they replayed the match”. He is clueless.

I am blocked from “normal support” because they are racist. They never gave any explanation as to why it’s voided.

Thanks for your two cents though.
hero member
Activity: 770
Merit: 828
Leading Crypto Sports Betting & Casino Platform
October 29, 2023, 02:12:27 PM
#40
Reuploading your image for visibility and rearranging the order to better fit chronologically.

Mind to point us out where he sees the bet as a winning bet and where that decision goes out the window when he realized who you are? Because I can't find anything on that screenshot above, implicitly or explicitly, that said as what you narrated.

When he blocks me.

When was that, too? I can't see when he blocked you. Is there another screenshot or something to help us, maybe? All I see is he didn't read your message yet, after you're saying your good bye and after he said he's waiting for an answer from the odds provider, same with that I can't see he thinks it's a winning bet, all he said was he can't give personal opinion; not even a hint --from the way I perceive it-- that says he's in agreement with you. Is there another screenshot that back up this claim and can help us see what you proposed?

He blocked me when I went to message him back for an update.

I’m not sure who you are or what the fuck you’re trying to prove but you’re wasting my time and you’re wasting your time. Go back to wherever you came from. You clearly know nothing about sports betting and you’re just a troll who brings nothing positive to this situation. Maybe you’re a stake employee who sucks off eddie.

Wow, ungrateful.
He is trying to help and understand the whole situation.
You upload screens that don't support what you are writing.

Somebody that behaves like this won't get any support or even help.

If you had spoken to the support respectfully in the past you would not be blocked, you know that.
I guess you behaved with them the same way you behave here.

Also, as I said in the other thread, you are not blocked from the regular support, so don't lie here. You wrote yourself that you got a reply why the bet got voided.



newbie
Activity: 28
Merit: 0
October 29, 2023, 02:07:08 PM
#39
Reuploading your image for visibility and rearranging the order to better fit chronologically.

Mind to point us out where he sees the bet as a winning bet and where that decision goes out the window when he realized who you are? Because I can't find anything on that screenshot above, implicitly or explicitly, that said as what you narrated.

When he blocks me.

When was that, too? I can't see when he blocked you. Is there another screenshot or something to help us, maybe? All I see is he didn't read your message yet, after you're saying your good bye and after he said he's waiting for an answer from the odds provider, same with that I can't see he thinks it's a winning bet, all he said was he can't give personal opinion; not even a hint --from the way I perceive it-- that says he's in agreement with you. Is there another screenshot that back up this claim and can help us see what you proposed?

He blocked me when I went to message him back for an update.

I’m not sure who you are or what the fuck you’re trying to prove but you’re wasting my time and you’re wasting your time. Go back to wherever you came from. You clearly know nothing about sports betting and you’re just a troll who brings nothing positive to this situation. Maybe you’re a stake employee who sucks off eddie.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
October 29, 2023, 01:35:34 PM
#38
Reuploading your image for visibility and rearranging the order to better fit chronologically.

Mind to point us out where he sees the bet as a winning bet and where that decision goes out the window when he realized who you are? Because I can't find anything on that screenshot above, implicitly or explicitly, that said as what you narrated.

When he blocks me.

When was that, too? I can't see when he blocked you. Is there another screenshot or something to help us, maybe? All I see is he didn't read your message yet, after you're saying your good bye and after he said he's waiting for an answer from the odds provider, same with that I can't see he thinks it's a winning bet, all he said was he can't give personal opinion; not even a hint --from the way I perceive it-- that says he's in agreement with you. Is there another screenshot that back up this claim and can help us see what you proposed?
newbie
Activity: 28
Merit: 0
October 29, 2023, 01:03:59 PM
#37
I didn’t miss anything. Stake told me those terms and conditions are not from fifa.

In reality, this is just stake racially profiling me and refusing to pay me. I have been blocked from email support and live support for almost a year because they all hate me because I call them out on their bullshit.

Why don’t you read the convo below which happened a few hours ago. (I made a new account to message them, the agent had no clue who I was while engaging in conversation with me). Once he realizes who I am, he blocks me and stops the investigation.

He even says “hope they do the right thing” he can clearly see the bets we’re winning bets
But that goes out the window once he knows who I am.

https://i.ibb.co/M75Rvn8/D50-F6-F64-407-D-41-D7-9-CCD-3-FD25859-DF06.pnghttps://i.ibb.co/XLsnTcN/07240-C06-DFE0-4-A6-D-ADA6-0-AD23-D3-FE4-F2.pnghttps://i.ibb.co/XXShxQX/7-BBAA9-E1-090-A-471-C-B80-D-34-E71-F7-E2744.pnghttps://i.ibb.co/RS1CB3m/13-BE2-FC3-ADEC-43-C3-883-B-458348-FFDD1-A.png
https://i.ibb.co/whM9p4Q/31-C84900-5-A58-49-C9-B11-A-F91802-E937-E2.pnghttps://i.ibb.co/0QKzKsW/0-C09-F544-76-C2-4-FD2-85-B5-B5-ADFA892124.pnghttps://i.ibb.co/WgXJRpt/4-FDEC8-D3-1-BC5-44-B3-9-F2-E-5-F39-A3-DBDF82.pnghttps://i.ibb.co/ZBCFKBJ/16-E26-A10-4022-4-FD7-ACC8-2-FDB05-C29-D78.png
https://i.ibb.co/27V3FKj/9-EDE700-B-D189-4-F03-AD98-787-C9611-C2-A2.pnghttps://i.ibb.co/Qm6Xzr8/6-FE7-CC8-E-EBDD-4-BBD-9816-0-D757788572-E.pnghttps://i.ibb.co/ZgVYmXD/9528-A145-4-B30-440-F-831-E-195-B91312-C68.pnghttps://i.ibb.co/Fx65Jvv/48-D9-DEAB-2-F42-472-E-8586-10-FAE8-BC0-FCB.png
https://i.ibb.co/CHnj26C/B9-BB2-D33-B40-B-41-B2-A3-E8-0-A1-BB4-E09-B51.pnghttps://i.ibb.co/tKGcjfx/952-E206-C-B17-F-4-B8-D-9-FA9-0-B527-F4428-FD.png

Reuploading your image for visibility and rearranging the order to better fit chronologically.

Mind to point us out where he sees the bet as a winning bet and where that decision goes out the window when he realized who you are? Because I can't find anything on that screenshot above, implicitly or explicitly, that said as what you narrated.

When he blocks me.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
October 29, 2023, 12:29:39 PM
#36
I didn’t miss anything. Stake told me those terms and conditions are not from fifa.

In reality, this is just stake racially profiling me and refusing to pay me. I have been blocked from email support and live support for almost a year because they all hate me because I call them out on their bullshit.

Why don’t you read the convo below which happened a few hours ago. (I made a new account to message them, the agent had no clue who I was while engaging in conversation with me). Once he realizes who I am, he blocks me and stops the investigation.

He even says “hope they do the right thing” he can clearly see the bets we’re winning bets
But that goes out the window once he knows who I am.






Reuploading your image for visibility and rearranging the order to better fit chronologically.

Mind to point us out where he sees the bet as a winning bet and where that decision goes out the window when he realized who you are? Because I can't find anything on that screenshot above, implicitly or explicitly, that said as what you narrated.
newbie
Activity: 28
Merit: 0
October 29, 2023, 11:58:00 AM
#35
I didn’t miss anything. Stake told me those terms and conditions are not from fifa.

In reality, this is just stake racially profiling me and refusing to pay me. I have been blocked from email support and live support for almost a year because they all hate me because I call them out on their bullshit.
"racially profiling"? did I miss anything? Do you have any proof that they are actually racially profiling you? Could it be that they stopped the investigation once they knew who you are because on their side the case is already closed and there is no point contacting you?

He even says “hope they do the right thing” he can clearly see the bets we’re winning bets
But that goes out the window once he knows who I am.
the exact words are "Hopefully they will make the right decision", very different from what you said and could mean very differently on what you are implying.

Dude, he’s a sportbook manager. He obviously reviewed the video stream and the bets and realizes that they were settled incorrectly. If he didn’t think there was any issue, he would have said that like they usually do when you try to report a bet.
legendary
Activity: 2436
Merit: 1104
October 29, 2023, 11:52:21 AM
#34
I didn’t miss anything. Stake told me those terms and conditions are not from fifa.

In reality, this is just stake racially profiling me and refusing to pay me. I have been blocked from email support and live support for almost a year because they all hate me because I call them out on their bullshit.
"racially profiling"? did I miss anything? Do you have any proof that they are actually racially profiling you? Could it be that they stopped the investigation once they knew who you are because on their side the case is already closed and there is no point contacting you?

He even says “hope they do the right thing” he can clearly see the bets we’re winning bets
But that goes out the window once he knows who I am.
the exact words are "Hopefully they will make the right decision", very different from what you said and could mean very differently on what you are implying.
newbie
Activity: 28
Merit: 0
October 29, 2023, 08:23:25 AM
#33
Mate, 100% they have to settle my bets as wins. There is an official video of the match posted on youtube of the full live stream. When the livestream comes back, it’s 1-1 and Alicia scores before halftime to go 2-1. First half is played and completed without issue. Game continues into the 70th minute and they quit the game? Not even a disconnect, the girls manually quit the game. My market was already played and completed. I am 99% certain once all the complaint companies get involved, stake will have to pay these wagers correctly.

In addition, there’s not ANY terms and conditions under their FIFA rules that say ANYTHING about a void if disconnected. If you want to use esports rules, it says something like “all unaffected markets” my markets were unaffected. The result of the full game had no impact on my wagers.

Is this the oficial statement by the match provider? The players quit the game? Wouldn't that mean the game marked as cancelled, then?

Stakes terms and conditions for fifa clearly indicate;


“Match First Half Total Goals: whether the final count of goals scored in the first period of a certain Match is over or under a certain figure.”

“ All settlements will occur using the official score and results, which are declared on the official video stream or the in-game stream of the relevant matches.”

You conveniently snipped the first part of the rule you quoted to match your narrative. The complete rule is as what I pointed on #21,

"All esports markets are based on in-game score events or results at the end of a scheduled match/map. All settlements will occur using the official score and results, which are declared on the official video stream or the in-game stream of the relevant matches."

https://talkimg.com/images/2023/10/27/ThbYz.jpeg



I didn’t miss anything. Stake told me those terms and conditions are not from fifa.

In reality, this is just stake racially profiling me and refusing to pay me. I have been blocked from email support and live support for almost a year because they all hate me because I call them out on their bullshit.

Why don’t you read the convo below which happened a few hours ago. (I made a new account to message them, the agent had no clue who I was while engaging in conversation with me). Once he realizes who I am, he blocks me and stops the investigation.

He even says “hope they do the right thing” he can clearly see the bets we’re winning bets
But that goes out the window once he knows who I am.

https://ibb.co/cQXNBJb
https://ibb.co/Gp2ZjzB
https://ibb.co/kKQR27K
https://ibb.co/thSbxqt
https://ibb.co/v4Z7Lkd
https://ibb.co/86wZQ4c
https://ibb.co/9bj12bv
https://ibb.co/M9fJfBj
https://ibb.co/RprTgHC
https://ibb.co/WKcsqgD
https://ibb.co/yf065TT
https://ibb.co/HPVxd48
https://ibb.co/2kjzNSV
https://ibb.co/1QgKyVd
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
October 29, 2023, 03:56:56 AM
#32
Mate, 100% they have to settle my bets as wins. There is an official video of the match posted on youtube of the full live stream. When the livestream comes back, it’s 1-1 and Alicia scores before halftime to go 2-1. First half is played and completed without issue. Game continues into the 70th minute and they quit the game? Not even a disconnect, the girls manually quit the game. My market was already played and completed. I am 99% certain once all the complaint companies get involved, stake will have to pay these wagers correctly.

In addition, there’s not ANY terms and conditions under their FIFA rules that say ANYTHING about a void if disconnected. If you want to use esports rules, it says something like “all unaffected markets” my markets were unaffected. The result of the full game had no impact on my wagers.

Is this the oficial statement by the match provider? The players quit the game? Wouldn't that mean the game marked as cancelled, then?

Stakes terms and conditions for fifa clearly indicate;


“Match First Half Total Goals: whether the final count of goals scored in the first period of a certain Match is over or under a certain figure.”

“ All settlements will occur using the official score and results, which are declared on the official video stream or the in-game stream of the relevant matches.”

You conveniently snipped the first part of the rule you quoted to match your narrative. The complete rule is as what I pointed on #21,

"All esports markets are based on in-game score events or results at the end of a scheduled match/map. All settlements will occur using the official score and results, which are declared on the official video stream or the in-game stream of the relevant matches."



newbie
Activity: 28
Merit: 0
October 28, 2023, 08:36:01 PM
#31
Stakes terms and conditions for fifa clearly indicate;


“Match First Half Total Goals: whether the final count of goals scored in the first period of a certain Match is over or under a certain figure.”

“ All settlements will occur using the official score and results, which are declared on the official video stream or the in-game stream of the relevant matches.”
newbie
Activity: 28
Merit: 0
October 28, 2023, 06:07:18 PM
#30
I understand what you’re saying but that’s irrelevant to my bet. I did not place a wager on the full match, I placed a wager on the first half, which was completed without issue. The outcome after the first half is irrelevant to me.
Your point is valid here. The settlement of your bets should have done as it was placed on the first half. But they will follow the rules of the terms. I have pointed out one rule on my previous post which marked your bet as voided. Some sportsbook marks the first half bets as settled even if the match gets cancelled or abandoned in the second half. But in your case, Stake has taken the decision based on the general terms of Esports. What was the answer from the support team of Stake about your bets?

Mate, 100% they have to settle my bets as wins. There is an official video of the match posted on youtube of the full live stream. When the livestream comes back, it’s 1-1 and Alicia scores before halftime to go 2-1. First half is played and completed without issue. Game continues into the 70th minute and they quit the game? Not even a disconnect, the girls manually quit the game. My market was already played and completed. I am 99% certain once all the complaint companies get involved, stake will have to pay these wagers correctly.

In addition, there’s not ANY terms and conditions under their FIFA rules that say ANYTHING about a void if disconnected. If you want to use esports rules, it says something like “all unaffected markets” my markets were unaffected. The result of the full game had no impact on my wagers.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
October 28, 2023, 05:46:47 AM
#29
I understand what you’re saying but that’s irrelevant to my bet. I did not place a wager on the full match, I placed a wager on the first half, which was completed without issue. The outcome after the first half is irrelevant to me.

Is it irrelevant, though? Aside from what the two nice gentlemen said above me, it's worth to mention that if the official [the organizer and the owner of the said competition and thus the said match] ruled it as a cancelled match, how should a betting platform or a bookie made their own decision against the one that the official made and validate the bets? The outcome after the first half become relevant to the official's decision due to that reason, not to mention the rule specified on their ToS.
legendary
Activity: 1946
Merit: 1026
In Search of Incredible
October 28, 2023, 02:06:14 AM
#28
I understand what you’re saying but that’s irrelevant to my bet. I did not place a wager on the full match, I placed a wager on the first half, which was completed without issue. The outcome after the first half is irrelevant to me.
Your point is valid here. The settlement of your bets should have done as it was placed on the first half. But they will follow the rules of the terms. I have pointed out one rule on my previous post which marked your bet as voided. Some sportsbook marks the first half bets as settled even if the match gets cancelled or abandoned in the second half. But in your case, Stake has taken the decision based on the general terms of Esports. What was the answer from the support team of Stake about your bets?
legendary
Activity: 2436
Merit: 1104
October 27, 2023, 05:30:57 PM
#27
Lmfao

Yeah, the OFFICIAL WEBSITE VIDEO ON YOUTUBE shows the match LIVE and the score and them
Playing well into the second half.

Mate, I win and lose, I don’t complain when I lose but when I win fair and square I need to be paid. I don’t bet $5

Allow me to rephrase, is there a statistic, a scorecard, or a leaderboard perhaps, that indicate that the said match were not ruled as cancelled by the officials of that tournament? That video on youtube does not exactly conclude if the whole match is considered a full match or a cancelled one, does it?

I understand what you’re saying but that’s irrelevant to my bet. I did not place a wager on the full match, I placed a wager on the first half, which was completed without issue. The outcome after the first half is irrelevant to me.
sorry to say this but it doesn't matter if the outcome after the first half is irrelevant to you, what matters is what is stated on their ToS which is what the gambling site will follow and it is clearly stated on their ToS that all bets on a match that is suspended/cancelled will be voided which is what happened on the match you placed a wager on.
newbie
Activity: 28
Merit: 0
October 27, 2023, 04:38:27 PM
#26
Lmfao

Yeah, the OFFICIAL WEBSITE VIDEO ON YOUTUBE shows the match LIVE and the score and them
Playing well into the second half.

Mate, I win and lose, I don’t complain when I lose but when I win fair and square I need to be paid. I don’t bet $5

Allow me to rephrase, is there a statistic, a scorecard, or a leaderboard perhaps, that indicate that the said match were not ruled as cancelled by the officials of that tournament? That video on youtube does not exactly conclude if the whole match is considered a full match or a cancelled one, does it?

I understand what you’re saying but that’s irrelevant to my bet. I did not place a wager on the full match, I placed a wager on the first half, which was completed without issue. The outcome after the first half is irrelevant to me.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
October 27, 2023, 03:37:02 PM
#25
Lmfao

Yeah, the OFFICIAL WEBSITE VIDEO ON YOUTUBE shows the match LIVE and the score and them
Playing well into the second half.

Mate, I win and lose, I don’t complain when I lose but when I win fair and square I need to be paid. I don’t bet $5

Allow me to rephrase, is there a statistic, a scorecard, or a leaderboard perhaps, that indicate that the said match were not ruled as cancelled by the officials of that tournament? That video on youtube does not exactly conclude if the whole match is considered a full match or a cancelled one, does it?
newbie
Activity: 28
Merit: 0
October 27, 2023, 02:15:06 PM
#24
Ok, I was wrong and stand corrected, the previously mentioned matche at 01.42 a.m. could be not a re-play, and thus, the final score on the second match could probably not be used as a reference to mark your bet as lost. Should it not be voided, though? Well, can you provide the final score provided at the end of that match? Because... unless I'm wrong, that's how and when every market settled.

[image snip]

Mate, with all due respect, you’re making no sense. My bets were on the first half which was CLEARLY completed with a score of 2-1.

If you watch the stream on YouTube, you can clearly see that and you can see the match was cancelled in the 70th minute ish for no apparent reason. Stake simply scammed me, there nothing else to it.

Be that as it may, their rules to determine the outcome of a bet is through the statistic shown at the end of a match. I believe this stat showing the score etc. are not shown on the screen during half time? As for they scam you or not, that's highly... dependant on the case. If we reverse the situation, where you lose your bet, will you still complaining or will you be more than happy that it got voided due to... no apparent reason?

A probable way to get "around" this is to point out the official score or result of that match. Is there an official summary that explain the score is 2-1? Or the official says as what Stake's representative provided to you,

[...]
“The odds provider has confirmed there's been connection issues for this whole series. and for the game in question there were 2 goals scored when the stream dropped.
This has therefore voided all bets even in the first half, and match cancelled."
[...]

in other words, the official of that match themselves [not Stake] ruled the match as cancelled.

Lmfao

Yeah, the OFFICIAL WEBSITE VIDEO ON YOUTUBE shows the match LIVE and the score and them
Playing well into the second half.

Mate, I win and lose, I don’t complain when I lose but when I win fair and square I need to be paid. I don’t bet $5
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
October 27, 2023, 01:42:27 PM
#23
Ok, I was wrong and stand corrected, the previously mentioned matche at 01.42 a.m. could be not a re-play, and thus, the final score on the second match could probably not be used as a reference to mark your bet as lost. Should it not be voided, though? Well, can you provide the final score provided at the end of that match? Because... unless I'm wrong, that's how and when every market settled.

[image snip]

Mate, with all due respect, you’re making no sense. My bets were on the first half which was CLEARLY completed with a score of 2-1.

If you watch the stream on YouTube, you can clearly see that and you can see the match was cancelled in the 70th minute ish for no apparent reason. Stake simply scammed me, there nothing else to it.

Be that as it may, their rules to determine the outcome of a bet is through the statistic shown at the end of a match. I believe this stat showing the score etc. are not shown on the screen during half time? As for they scam you or not, that's highly... dependant on the case. If we reverse the situation, where you lose your bet, will you still complaining or will you be more than happy that it got voided due to... no apparent reason?

A probable way to get "around" this is to point out the official score or result of that match. Is there an official summary that explain the score is 2-1? Or the official says as what Stake's representative provided to you,

[...]
“The odds provider has confirmed there's been connection issues for this whole series. and for the game in question there were 2 goals scored when the stream dropped.
This has therefore voided all bets even in the first half, and match cancelled."
[...]

in other words, the official of that match themselves [not Stake] ruled the match as cancelled.
newbie
Activity: 28
Merit: 0
October 27, 2023, 12:45:07 PM
#22
Umm... here's the thing, a match was ended abruptly at minutes 66, less than an hour later, the exact same match with the exact same people playing the exact same team [different result, though] are being played, and the explanation that it's not a re-play for the previously unfinished match is: "that's how it works"? To put it roughly, you were asked for a backing reference, and your answer is basically, "source: trust me dude"?

You will really go with this? Ok, let's assume you're right, let's try to turn this as your basis.

Do you mind to provide several other matches with this scenario [exact same people play exact same team in a very short time]? Let's leave the part where the previous match was not finished for now. I figure if it's how it works, and it's 100% not a replay, there will be other instances. It can be a good backing evidence to support your claim if you can provide it.

Here you go, these are some from the same day and time range.

https://i.ibb.co/NT721Hq/D53-D4430-AD6-F-4-C4-A-B05-C-EBA56735742-B.jpg https://i.ibb.co/HGP2txB/C9-B3-C4-DF-DBE8-49-D8-8364-079-E50-ED3677.jpg https://i.ibb.co/JpcQMsn/F9928258-E523-4429-AA0-C-73-F5-E8-EE5899.jpg https://i.ibb.co/F7mcsjG/DAEF7466-0-DC4-48-CC-8733-762-DF946-E6-D8.jpg

Ok, I was wrong and stand corrected, the previously mentioned matche at 01.42 a.m. could be not a re-play, and thus, the final score on the second match could probably not be used as a reference to mark your bet as lost. Should it not be voided, though? Well, can you provide the final score provided at the end of that match? Because... unless I'm wrong, that's how and when every market settled.

https://talkimg.com/images/2023/10/27/ThbYz.jpeg

Mate, with all due respect, you’re making no sense. My bets were on the first half which was CLEARLY completed with a score of 2-1.

If you watch the stream on YouTube, you can clearly see that and you can see the match was cancelled in the 70th minute ish for no apparent reason. Stake simply scammed me, there nothing else to it.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
October 27, 2023, 12:40:14 PM
#21
Umm... here's the thing, a match was ended abruptly at minutes 66, less than an hour later, the exact same match with the exact same people playing the exact same team [different result, though] are being played, and the explanation that it's not a re-play for the previously unfinished match is: "that's how it works"? To put it roughly, you were asked for a backing reference, and your answer is basically, "source: trust me dude"?

You will really go with this? Ok, let's assume you're right, let's try to turn this as your basis.

Do you mind to provide several other matches with this scenario [exact same people play exact same team in a very short time]? Let's leave the part where the previous match was not finished for now. I figure if it's how it works, and it's 100% not a replay, there will be other instances. It can be a good backing evidence to support your claim if you can provide it.

Here you go, these are some from the same day and time range.



Ok, I was wrong and stand corrected, the previously mentioned matche at 01.42 a.m. could be not a re-play, and thus, the final score on the second match could probably not be used as a reference to mark your bet as lost. Should it not be voided, though? Well, can you provide the final score provided at the end of that match? Because... unless I'm wrong, that's how and when every market settled.

newbie
Activity: 28
Merit: 0
October 27, 2023, 12:10:27 PM
#20
Ahh yes, it's not specifically for FIFA, pardon the small difference. It's for general e-sport, which FIFA is one of it.

Now, do you mind providing reference that explains it's a new match and completely different than the first one that didn't finish due to technical issue? That they just happen to have exact same players playing the exact same team and exact same match with the previous one instead of a re-play? Or was that just your assumption, that it's not a re-play?

That’s how the league works dude, they play many matches It’s 100% not a re-play, they played at least 10 times

I’ve attached a bet that I lost on the match you posted earlier.

https://ibb.co/k4z4xDM

sport:110114755

Technical issues had no affect on my bets at all. The first half was completed without issue.

Umm... here's the thing, a match was ended abruptly at minutes 66, less than an hour later, the exact same match with the exact same people playing the exact same team [different result, though] are being played, and the explanation that it's not a re-play for the previously unfinished match is: "that's how it works"? To put it roughly, you were asked for a backing reference, and your answer is basically, "source: trust me dude"?

You will really go with this? Ok, let's assume you're right, let's try to turn this as your basis.

Do you mind to provide several other matches with this scenario [exact same people play exact same team in a very short time]? Let's leave the part where the previous match was not finished for now. I figure if it's how it works, and it's 100% not a replay, there will be other instances. It can be a good backing evidence to support your claim if you can provide it.

Here you go, these are some from the same day and time range.

https://ibb.co/xF3qmRb
https://ibb.co/ZcgJBYG
https://ibb.co/NNFSHyx
https://ibb.co/tCQnZWy
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
October 27, 2023, 11:58:13 AM
#19
Ahh yes, it's not specifically for FIFA, pardon the small difference. It's for general e-sport, which FIFA is one of it.

Now, do you mind providing reference that explains it's a new match and completely different than the first one that didn't finish due to technical issue? That they just happen to have exact same players playing the exact same team and exact same match with the previous one instead of a re-play? Or was that just your assumption, that it's not a re-play?

That’s how the league works dude, they play many matches It’s 100% not a re-play, they played at least 10 times

I’ve attached a bet that I lost on the match you posted earlier.

https://ibb.co/k4z4xDM

sport:110114755

Technical issues had no affect on my bets at all. The first half was completed without issue.

Umm... here's the thing, a match was ended abruptly at minutes 66, less than an hour later, the exact same match with the exact same people playing the exact same team [different result, though] are being played, and the explanation that it's not a re-play for the previously unfinished match is: "that's how it works"? To put it roughly, you were asked for a backing reference, and your answer is basically, "source: trust me dude"?

You will really go with this? Ok, let's assume you're right, let's try to turn this as your basis.

Do you mind to provide several other matches with this scenario [exact same people play exact same team in a very short time]? Let's leave the part where the previous match was not finished for now. I figure if it's how it works, and it's 100% not a replay, there will be other instances. It can be a good backing evidence to support your claim if you can provide it.
newbie
Activity: 28
Merit: 0
October 27, 2023, 11:48:37 AM
#18
They didn’t re-play that particular match, they play 100 games a day so you’re wrong and that new match is completely different.

Bottom line is, my bets were on the first half, which was completed without issue and therefore I should be paid on those bets.

Lastly, those terms and conditions are not for fifa and in addition, it says “ALL AFFECTED MARKETS WILL BE VOIDED” my market (first half) was not affected as the first half completed successfully. Stake are simply just scamming and this will be reported to everyone I can report it to.

Ahh yes, it's not specifically for FIFA, pardon the small difference. It's for general e-sport, which FIFA is one of it.

Now, do you mind providing reference that explains it's a new match and completely different than the first one that didn't finish due to technical issue? That they just happen to have exact same players playing the exact same team and exact same match with the previous one instead of a re-play? Or was that just your assumption, that it's not a re-play?

That’s how the league works dude, they play many matches It’s 100% not a re-play, they played at least 10 times

I’ve attached a bet that I lost on the match you posted earlier.

https://ibb.co/k4z4xDM

sport:110114755

Technical issues had no affect on my bets at all. The first half was completed without issue.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
October 27, 2023, 11:45:02 AM
#17
They didn’t re-play that particular match, they play 100 games a day so you’re wrong and that new match is completely different.

Bottom line is, my bets were on the first half, which was completed without issue and therefore I should be paid on those bets.

Lastly, those terms and conditions are not for fifa and in addition, it says “ALL AFFECTED MARKETS WILL BE VOIDED” my market (first half) was not affected as the first half completed successfully. Stake are simply just scamming and this will be reported to everyone I can report it to.

Ahh yes, it's not specifically for FIFA, pardon the small difference. It's for general e-sport, which FIFA is one of it.

Now, do you mind providing reference that explains it's a new match and completely different than the first one that didn't finish due to technical issue? That they just happen to have exact same players playing the exact same team and exact same match with the previous one instead of a re-play? Or was that just your assumption, that it's not a re-play?
newbie
Activity: 28
Merit: 0
October 27, 2023, 11:37:11 AM
#16

The games never start “early” and if I knew the results, I wouldn’t lost the other hundred fifa matches I bet.

They are refusing to pay me even though the bet was placed PRE MATCH and the video replay clearly shows the score at halftime.

This is their response 

“The odds provider has confirmed there's been connection issues for this whole series. and for the game in question there were 2 goals scored when the stream dropped.
This has therefore voided all bets even in the first half, and match cancelled."

This explanation really doesn’t make sense because I was betting fifa games for a few hours and there were no issues until they decided to cancel that bet. If you see in the YouTube replay, in about the 70th minute the girls just pause the game and then quit. Super sketchy.

So what did they said when you explained it to them? Obviously if everything happened as you described it you should have been paid since the bet was already settled. Even if they lose connection, it does not effect your bet since it was made pre game. They are protected by their own rules but using them in a case like this would be absolute bullshit and a way to free roll the winning side.

Do you normally bet so high on something as easy to fix as Esports?

Just wondering, why would anybody bet this with high amounts.

They say nothing because they are simply scamming scumbags.

Yea, I’ve bet many e sports for large amounts and the only way to get traction here is to report them.
hero member
Activity: 770
Merit: 828
Leading Crypto Sports Betting & Casino Platform
October 27, 2023, 11:31:24 AM
#15

The games never start “early” and if I knew the results, I wouldn’t lost the other hundred fifa matches I bet.

They are refusing to pay me even though the bet was placed PRE MATCH and the video replay clearly shows the score at halftime.

This is their response 

“The odds provider has confirmed there's been connection issues for this whole series. and for the game in question there were 2 goals scored when the stream dropped.
This has therefore voided all bets even in the first half, and match cancelled."

This explanation really doesn’t make sense because I was betting fifa games for a few hours and there were no issues until they decided to cancel that bet. If you see in the YouTube replay, in about the 70th minute the girls just pause the game and then quit. Super sketchy.

So what did they said when you explained it to them? Obviously if everything happened as you described it you should have been paid since the bet was already settled. Even if they lose connection, it does not effect your bet since it was made pre game. They are protected by their own rules but using them in a case like this would be absolute bullshit and a way to free roll the winning side.

Do you normally bet so high on something as easy to fix as Esports?

Just wondering, why would anybody bet this with high amounts.
newbie
Activity: 28
Merit: 0
October 27, 2023, 11:24:48 AM
#14
I looked at Stake's ToS, and can confirm that what acroman08 and Kirito89 said is what's written on their rules, [this was also quoted nicely by mahdirakib, I drafted this post few hours ago, and managed to make screenshots to complete the supporting evidence just now]. Aside from that, there's also additional rules for FIFA,

https://talkimg.com/images/2023/10/27/Tc7VZ.jpeg

I haven't dig more, but at a glance, from OP's video, this match [Arsenal Alicia v. Chelsea Millie, at 01.05 a.m. UTC] had a technical issue on minute 66ish, and it seems they did a re-play four hours less than an hour later, at 01.42 a.m., with the result as below,

https://talkimg.com/images/2023/10/27/TcpFa.jpeg

the match: https://m.youtube.com/watch?v=5g0y8VfKFt8, starting at 17:15.
https://talkimg.com/images/2023/10/27/ThGgc.jpeg

the result:
https://talkimg.com/images/2023/10/27/ThQv2.jpeg

So, unless I am wrong, your bets are actually a losing bet, if they didn't void it and treat it as a same match with the one at 01.05 a.m. Still want them to be unvoided?



what do you mean ignore ? surely they didnt leave u on read?

Was this bet placed pre match or live?  If this  was placed prematch you should be 100% paid,

Even if it was placed live you still should be paid unless there was already a goal when you bet, im sure stake has time stamps

It's not about pre-match or live, it's about the result of the match itself that was cancelled due to connection issue. And just in case you misunderstood, it's a FIFA match, not an actual soccer match.



Edit: adding more supporting evidence.

They didn’t re-play that particular match, they play 100 games a day so you’re wrong and that new match is completely different.

Bottom line is, my bets were on the first half, which was completed without issue and therefore I should be paid on those bets.

Lastly, those terms and conditions are not for fifa and in addition, it says “ALL AFFECTED MARKETS WILL BE VOIDED” my market (first half) was not affected as the first half completed successfully. Stake are simply just scamming and this will be reported to everyone I can report it to.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
October 27, 2023, 10:55:56 AM
#13
I looked at Stake's ToS, and can confirm that what acroman08 and Kirito89 said is what's written on their rules, [this was also quoted nicely by mahdirakib, I drafted this post few hours ago, and managed to make screenshots to complete the supporting evidence just now]. Aside from that, there's also additional rules for FIFA,



I haven't dig more, but at a glance, from OP's video, this match [Arsenal Alicia v. Chelsea Millie, at 01.05 a.m. UTC] had a technical issue on minute 66ish, and it seems they did a re-play four hours less than an hour later, at 01.42 a.m., with the result as below,



the match: https://m.youtube.com/watch?v=5g0y8VfKFt8, starting at 17:15.


the result:


So, unless I am wrong, your bets are actually a losing bet, if they didn't void it and treat it as a same match with the one at 01.05 a.m. Still want them to be unvoided?



what do you mean ignore ? surely they didnt leave u on read?

Was this bet placed pre match or live?  If this  was placed prematch you should be 100% paid,

Even if it was placed live you still should be paid unless there was already a goal when you bet, im sure stake has time stamps

It's not about pre-match or live, it's about the result of the match itself that was cancelled due to connection issue. And just in case you misunderstood, it's a FIFA match, not an actual soccer match.



Edit: adding more supporting evidence.
newbie
Activity: 28
Merit: 0
October 27, 2023, 09:09:10 AM
#12
don't casinos that have sportsbooks on their site have certain rules that are exclusive to sports betting? I mean, it is possible that there is a rule on their sportsbook's Terms and conditions that if the match is cancelled or suspended because of technical issues(you mentioned that they lost "connection" or "got disconnected"), all bets bets will be void.

anyway, don't stop contacting them, it'll be good to get an explanation directly from them.

That's exactly correct Smiley, if a match is cancelled, then the bet is cancelled/voided, regardless of the result.

In this case if OPs bet would have been losing, and game got cancelled in the end, he would request the casino to void the bet as it got cancelled. Smiley

Technically speaking his bet should be settled since he is betting on the half time of the game while the match is already on the second half. It canceled right after the 1st half which his bet is not affected anymore on any potential result of the game regardless if it’s continue or not.

I understand the sentiment of the OP since his bet is already win if we use logic on analyzing his bet. The only problem is how the ToS define the result on this kind of game since that will rule out no matter how unfair it is.

FYI, he bet on over over 2.5 on first half while the score on the first half was 2-1. If the game run until 77 minutes of the game then his first bet should be valid win.

If I bet a halftime market in a REAL soccer game and the game gets cancelled in the second half, they don’t void first half bets, they settle them. Same thing should happen here.

That’s exactly whatI’m thinking when we look only the evidence that you provided. The problem here is if they really flagged the game as voided already before the 1st half is over because you said already that there’s a problem on Stake connection which means there’s really a technical issue.

I’m not sure either if they will respond you on thread but I think your case needs intermediaries to review all the evidence especially on the Stake side. Use Askgambler to seek help because Stake reps rarely answer accusation here unless it’s really serious matter unlike your which is debatable due to the possible error on their side during the game which you acknowledge on your post.

No, with fifa games, they don’t settle ALL bets until the match is finished. Once the match lost connection late in the game, they cancelled the match and voided my bets.
hero member
Activity: 1120
Merit: 554
🇵🇭
October 27, 2023, 09:01:30 AM
#11
don't casinos that have sportsbooks on their site have certain rules that are exclusive to sports betting? I mean, it is possible that there is a rule on their sportsbook's Terms and conditions that if the match is cancelled or suspended because of technical issues(you mentioned that they lost "connection" or "got disconnected"), all bets bets will be void.

anyway, don't stop contacting them, it'll be good to get an explanation directly from them.

That's exactly correct Smiley, if a match is cancelled, then the bet is cancelled/voided, regardless of the result.

In this case if OPs bet would have been losing, and game got cancelled in the end, he would request the casino to void the bet as it got cancelled. Smiley

Technically speaking his bet should be settled since he is betting on the half time of the game while the match is already on the second half. It canceled right after the 1st half which his bet is not affected anymore on any potential result of the game regardless if it’s continue or not.

I understand the sentiment of the OP since his bet is already win if we use logic on analyzing his bet. The only problem is how the ToS define the result on this kind of game since that will rule out no matter how unfair it is.

FYI, he bet on over over 2.5 on first half while the score on the first half was 2-1. If the game run until 77 minutes of the game then his first bet should be valid win.

If I bet a halftime market in a REAL soccer game and the game gets cancelled in the second half, they don’t void first half bets, they settle them. Same thing should happen here.

That’s exactly whatI’m thinking when we look only the evidence that you provided. The problem here is if they really flagged the game as voided already before the 1st half is over because you said already that there’s a problem on Stake connection which means there’s really a technical issue.

I’m not sure either if they will respond you on thread but I think your case needs intermediaries to review all the evidence especially on the Stake side. Use Askgambler to seek help because Stake reps rarely answer accusation here unless it’s really serious matter unlike your which is debatable due to the possible error on their side during the game which you acknowledge on your post.
newbie
Activity: 28
Merit: 0
October 27, 2023, 08:55:53 AM
#10
don't casinos that have sportsbooks on their site have certain rules that are exclusive to sports betting? I mean, it is possible that there is a rule on their sportsbook's Terms and conditions that if the match is cancelled or suspended because of technical issues(you mentioned that they lost "connection" or "got disconnected"), all bets bets will be void.

anyway, don't stop contacting them, it'll be good to get an explanation directly from them.

That's exactly correct Smiley, if a match is cancelled, then the bet is cancelled/voided, regardless of the result.

In this case if OPs bet would have been losing, and game got cancelled in the end, he would request the casino to void the bet as it got cancelled. Smiley

Technically speaking his bet should be settled since he is betting on the half time of the game while the match is already on the second half. It canceled right after the 1st half which his bet is not affected anymore on any potential result of the game regardless if it’s continue or not.

I understand the sentiment of the OP since his bet is already win if we use logic on analyzing his bet. The only problem is how the ToS define the result on this kind of game since that will rule out no matter how unfair it is.

FYI, he bet on over over 2.5 on first half while the score on the first half was 2-1. If the game run until 77 minutes of the game then his first bet should be valid win.

If I bet a halftime market in a REAL soccer game and the game gets cancelled in the second half, they don’t void first half bets, they settle them. Same thing should happen here.
hero member
Activity: 1120
Merit: 554
🇵🇭
October 27, 2023, 08:52:58 AM
#9
don't casinos that have sportsbooks on their site have certain rules that are exclusive to sports betting? I mean, it is possible that there is a rule on their sportsbook's Terms and conditions that if the match is cancelled or suspended because of technical issues(you mentioned that they lost "connection" or "got disconnected"), all bets bets will be void.

anyway, don't stop contacting them, it'll be good to get an explanation directly from them.

That's exactly correct Smiley, if a match is cancelled, then the bet is cancelled/voided, regardless of the result.

In this case if OPs bet would have been losing, and game got cancelled in the end, he would request the casino to void the bet as it got cancelled. Smiley

Technically speaking his bet should be settled since he is betting on the half time of the game while the match is already on the second half. It canceled right after the 1st half which his bet is not affected anymore on any potential result of the game regardless if it’s continue or not.

I understand the sentiment of the OP since his bet is already win if we use logic on analyzing his bet. The only problem is how the ToS define the result on this kind of game since that will rule out no matter how unfair it is.

FYI, he bet on over over 2.5 on first half while the score on the first half was 2-1. If the game run until 77 minutes of the game then his first bet should be valid win.
newbie
Activity: 28
Merit: 0
October 27, 2023, 08:43:06 AM
#8

I have tried to contact stake support but they continue to ignore me.

what do you mean ignore ? surely they didnt leave u on read?

Was this bet placed pre match or live?  If this  was placed prematch you should be 100% paid,

Even if it was placed live you still should be paid unless there was already a goal when you bet, im sure stake has time stamps

You can find it out yourself.
He wrote: "So I bet this match before it started. "

The only thing that might have happened is that the game started earlier than it was supposed to be.
You bet a lot of money on exactly the 2 results that won in the first half.
Maybe you already knew the result ? Could be that bet 1 exceeded the limit so you bet on something else that won.

Not an accusation, just a possibility.

Support won't just ignore you. Post here what they said in chat support, maybe they wrote exactly what I just said.  Grin


The games never start “early” and if I knew the results, I wouldn’t lost the other hundred fifa matches I bet.

They are refusing to pay me even though the bet was placed PRE MATCH and the video replay clearly shows the score at halftime.

This is their response 

“The odds provider has confirmed there's been connection issues for this whole series. and for the game in question there were 2 goals scored when the stream dropped.
This has therefore voided all bets even in the first half, and match cancelled."

This explanation really doesn’t make sense because I was betting fifa games for a few hours and there were no issues until they decided to cancel that bet. If you see in the YouTube replay, in about the 70th minute the girls just pause the game and then quit. Super sketchy.
legendary
Activity: 1946
Merit: 1026
In Search of Incredible
October 27, 2023, 08:35:54 AM
#7
In about the 77th minute, they got disconnected and stake.com decided to cancel the game. As my wagers were on the first half, I should have been paid on BOTH bets as the first half was completed and the result of the full game had no impact on my bets.
Can you refer to the terms which says that betting on a FIFA event won't be voided if the match is cancelled for the disconnection of the players? Perhaps, the game was considered as paused for the disconnection of the players, and they have voided the bets based on the general terms of Esports.

If a match is paused/postponed and not rescheduled to a later time within 24 hours of the actual scheduled start time, then all bets on that match will be voided.
hero member
Activity: 770
Merit: 828
Leading Crypto Sports Betting & Casino Platform
October 27, 2023, 07:46:27 AM
#6

I have tried to contact stake support but they continue to ignore me.

what do you mean ignore ? surely they didnt leave u on read?

Was this bet placed pre match or live?  If this  was placed prematch you should be 100% paid,

Even if it was placed live you still should be paid unless there was already a goal when you bet, im sure stake has time stamps

You can find it out yourself.
He wrote: "So I bet this match before it started. "

The only thing that might have happened is that the game started earlier than it was supposed to be.
You bet a lot of money on exactly the 2 results that won in the first half.
Maybe you already knew the result ? Could be that bet 1 exceeded the limit so you bet on something else that won.

Not an accusation, just a possibility.

Support won't just ignore you. Post here what they said in chat support, maybe they wrote exactly what I just said.  Grin
full member
Activity: 998
Merit: 157
October 27, 2023, 06:49:58 AM
#5

I have tried to contact stake support but they continue to ignore me.

what do you mean ignore ? surely they didnt leave u on read?

Was this bet placed pre match or live?  If this  was placed prematch you should be 100% paid,

Even if it was placed live you still should be paid unless there was already a goal when you bet, im sure stake has time stamps
hero member
Activity: 952
Merit: 555
October 27, 2023, 06:01:31 AM
#4
When things like this happens, have you considered the first place to take your complain to before proceeding for a scam accusation, you have to go to their ANN thread discussion page and hear what others have to say concerning this, their representative is also there, they will assist you on areas they can be of help, also, you have to consider that you strictly follows their rules as expected because once you violated any, you are liable to have such encounter.
member
Activity: 131
Merit: 18
October 27, 2023, 04:22:01 AM
#3
don't casinos that have sportsbooks on their site have certain rules that are exclusive to sports betting? I mean, it is possible that there is a rule on their sportsbook's Terms and conditions that if the match is cancelled or suspended because of technical issues(you mentioned that they lost "connection" or "got disconnected"), all bets bets will be void.

anyway, don't stop contacting them, it'll be good to get an explanation directly from them.

That's exactly correct Smiley, if a match is cancelled, then the bet is cancelled/voided, regardless of the result.

In this case if OPs bet would have been losing, and game got cancelled in the end, he would request the casino to void the bet as it got cancelled. Smiley
legendary
Activity: 2436
Merit: 1104
October 27, 2023, 03:46:20 AM
#2
don't casinos that have sportsbooks on their site have certain rules that are exclusive to sports betting? I mean, it is possible that there is a rule on their sportsbook's Terms and conditions that if the match is cancelled or suspended because of technical issues(you mentioned that they lost "connection" or "got disconnected"), all bets bets will be void.

anyway, don't stop contacting them, it'll be good to get an explanation directly from them.
newbie
Activity: 28
Merit: 0
October 27, 2023, 02:19:02 AM
#1
Hey everyone,

Stake.com scammed me for close to $10,000.

Here is my story and all the proof which is attached.

Bet slips
https://ibb.co/VgsPBmB
https://ibb.co/ncRFNfP

Proof of score and live stream

https://ibb.co/BcBbVSq
https://ibb.co/pQW5k5F
https://ibb.co/FBNs1hf

LIVE VIDEO STREAM


Here is the match

https://m.youtube.com/watch?v=4c0i8zyFBHk

Start at 27 seconds and it ends at 4 minute mark. As you can see, after the first half (around 2 minute mark of the video) the score was 2-1

So I bet this match before it started. Stake.com lost connection and in the 14th minute, the odds were all off the board. I was watching the live stream and after the first half, the score was 2-1. This means that both of my bets were winning bets.

In about the 77th minute, they got disconnected and stake.com decided to cancel the game. As my wagers were on the first half, I should have been paid on BOTH bets as the first half was completed and the result of the full game had no impact on my bets.

I have tried to contact stake support but they continue to ignore me.
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