Topic: suprnova.cc payout issues. Contact suprnova via twitter for fast responses. (Read 2253 times)

So what do you do, just tweet at them out in the open?

they are showing as un-messageable.

Good call on the Twitter reach out.  I got my payment as well!  I suggest anyone else having issues do the same or reach out to [email protected] directly.

final 0.6 returned. All good now.

Confirmed I got a near instant response from twitter -- only 2.78xmr returned so far, working on the final 0.6

Thank you, I will try that as well.  Still doesn't excuse the lack of responsiveness from the support system they have in place on their website.

Oк, I got my coins back. Write directly on twitter - Suprnova reads twitter and react promptly, now I'm happy again

Here's another one to add to the list.



http://www.ubiq.cc/transaction/0xbd890512ca21fa1a1601a82cb37d35b13721eabef6d960c76e055085522e471

Plenty of bogus TXID's coming out of Suprnova pools, that's one thing for sure.

Seems to be a recurring theme across several of the suprnova.cc pools.

BTG has also seen a big price jump in the last few weeks. Maybe someone is getting greedy...

Suprnova took my 4.6 BitcoinGold - no transaction ID in cach out, see the screenshot:

 https://i.imgur.com/Ff6bBZH.png

My payout was terrible there, and I had the second strongest hash rate on XMR. I was actually leaving that day and did a manual payout of my 2 XMR balance and ended up not receiving it. Shame such a large pool with a nice layout can't run on a competent level. I'm sure they make more than enough to be able to answer support tickets. Haven't heard even a single thing to any emails or post. Not to hard to say were looking into it or your burnt.

If he's not scamming then I'd sure like an explanation about why he is ignoring a problem that causes the proceeds from miners at his pool to not get paid out from the pool.

While mining at suprnova it actually seems like I was doing pretty well -- but doesn't do any good when the pool takes 15% of the payouts.

Not saying that OCminer is scammer, but everytime I mine at suprnova, I get about 20-30% less than expected.
Just don't mine there anymore, I sure don't.

That's worse than what I was seeing. XMR price increases...failed payouts increase. Hmm...

Still nothing but crickets from ocminer.

I've made probably 60% of what I expected the past week...

bump

Going to have to add me to the list. Looks like this is becoming a recurring issue. I also have a missing 2 coin xmr payment to this address. 4AZhsc9LQXmLc1ic3J8Y413vqphnz6vLzSuHCxTN5j3yQShr5ZMNwc6Lqp9h8pabMzjg3t8SY4q7bC9 aPQtSMSxfLcv5mLP
It shows confirmed on the pools side but don't list a TX#. No response from anyone at Suprnova to my email or other thread I asked for assistance on.

Another report from Reddit(replied to my Reddit post)

https://www.reddit.com/r/Monero/comments/7g1hpu/warning_multiple_people_having_missing_payout/dqghm1j/

Scam or not, we paid via the pool fee for his services, which conveniently forgot to pay about 15% of the total amount I've mined there.

If the 15% that I'm missing is representative of what others have lost, the pool is conveniently disappearing about $9,500/month in XMR.

That XMR isn't just disappearing into thin air. If I were losing $9500/month I sure as hell would not be doing ANYTHING except stopping the loss.

Just a little bit too convenient of a bug. Maybe it arose as a legitimate bug, but, not responding to reports for months, and ignoring any customer's inquiry is absolutely intentional. If he were being "above board" he would inform people there is currently a payout bug that he will resolve when he gets time.

Imagine if an ATM at a bank consistently "malfunctioned" and only dispensed 85% of the money it deducted from your account? Once is an oops, twice is suspicious. Going on for months on end after being reported multiple times? Damn right that's intentional.

It's hardly isolated instances. There's been lots of people that have come forward and reported scamming and skimming, including myself, so it's not just one specific issue either.

I would say it's more along the lines of a systematic pattern.

How you can say it's not a scam when the evidence is there for you to read in black in white, (and to check for yourself) is beyond comprehension to me.

I am going to speculate and say that the pool/wallet in the past had some technical issues and the pool operator got's bigger fires to take out. Probably a headache to figure out what went wrong with your isolated specific issue long ago.  

Sucks it is what it is, always control your own funds and cash out whenever you can, Supr nova 99.9 percent works fine so it's definitely not a scam

Adding my screenshots too, so I don't called a liar as well....but they could be doctored....

https://imgur.com/a/MHQpj

https://imgur.com/a/kLQIK

Funny how you're first off the block to try and discredit the OP. Then it's even funnier that you're asking for evidence via posting of screenshots of the transactions...


...While in your next breath you're saying that screenshots aren't evidence at all and that they  "can be fabricated/edited".

Then you're calling for the thread to be locked.

What are you afraid of? That more people will turn up to post more proof?

Looks to me from what you've been saying so far, that you're the only one here, that's full of bullshit.

I have not altered the screenshot in anyway only to cut it to size.

Here's the TXID.



Here it is so you can check it for yourself "71ca9872c0e0d806fa0c24bc4c83cdb1209f9b255b6cef48c7364b6e2b096fc6"

Now tell me that it's bullshit.

Scamming and skimming, anyone that backs up this pool and their actions, I shall take it that they're part of the scam too.

Yup that's my Reddit post from a month ago and still no response from ocminer.  I still have no TX ID, but some of you can keep defending that pool. I have since moved onto another pool and haven't had any problems. Fortunately that pool only took me for . 1 XMR.  Hope you get some resolution OP!

Reddit post with someone else having the exact same problem, also with no response from ocminer.

https://www.reddit.com/r/Monero/comments/77939w/suprnova_transferring_xmr_to_mymonero_web_wallet/

There are no TX id for the missing transactions.

Here is the wallet ID the successful payments went to:

4ASxbi14BhFYZkTJwMqre68oxcQFNmyJzNQnG4rMAqqDRA2rKBYMD5KHT6D1Mi8sjgGPqM9jQWoZocD DiUhxHAFnUccQjhB


All TX IDs available on the pool transaction page:


2017-11-26 08:16:28 a58bf146bae2f8529797371191b653ea2721386d33cf2ba59de378a1d954c565
2017-11-24 15:54:34 0509564a7bdadcfdd42aca22624d374450587a7582df9f49dad78398f54259f7
2017-11-16 08:47:27 (No TXID displayed, no payment received)
2017-11-13 10:51:30 4714de973d82a3f228052544c592a4e41773f1cfce0040cd173a0df22de4ae0b
2017-11-12 00:55:30 (No TXID displayed, no payment received)
2017-11-10 17:27:29 1bce7260747b806efef5342b0e250100651dc30aaf1a51bfff3aed6d809f06b6
2017-11-09 20:17:28 a3748c23b21daab585fb8844591eb4b9b32f299402309f8e7d1a063b3b34e6a8
2017-11-06 12:34:33 33a8047c6afc26b0e5ed3ad2a9b8c67f13855d831450e8c8afbc96e371c9fab3
2017-11-05 15:35:35 24b7055ba19e61d62da41970d8fc5171b3fa0fca0b67fe4674b3bab587deb1f2
2017-11-04 23:31:26 a068f22fb7787b72aaecc1d1e4a69501d3ba82c3c87a2d477e5dd207f8ac011b
2017-10-29 09:53:24 30ce490023dc86bd82ab80e7a1665956a9771ce522e1c33f93817b4fdeb572f5
2017-10-28 04:17:24 (No TXID displayed, no payment received)
2017-10-25 08:53:22 bd7f298949e332989b1dd6e5d54d73281c98204e0f0c7f672d184b55a0cac106
2017-10-23 18:36:21 91c11cd1851a6cb73206841ad07f9b77216d80f1f44fc90e1d06a96b5c62f8d1
2017-10-21 06:52:21 (No TXID displayed, no payment received)
2017-10-19 02:21:22 76636476139dfa5f4e1af1f537694c6cff85be1ffd11b0fd8eded039b97354ba
2017-10-14 03:41:26 3cea184690dfe373da2844fae4c4c6d45982320154c2268b4fce1093f546b984
2017-10-11 09:22:21 7c09b7a153ff55fa9ecec18002d16dedc01de68c1d213e7573c34aa01e7abfc7
2017-10-05 15:00:20 c323efa5283a691ecfd6b23735a252304eae4ff4eb962e7d4d3c13151d97284e
2017-10-02 15:02:21 1e7f4e40d682dbfa91b6a578ad782901eba1ddc33744e9130c9d4e23b6fe1300
2017-09-26 19:23:19 806c9f25eb0c7ff20d788ccdf3aa42805edba97ae99460c608f73532a433ba24
2017-09-23 09:29:18 930879d748fb8fa7148c0ed3693e16c0610a552a7791a00f3a135c9b08d943b2
2017-09-20 17:21:17 a59345eb8165a680599c0690a73fc1188385ab92f8b6b030186327b2364f2b91
2017-09-18 14:43:15 (No TXID displayed, no payment received)
2017-09-15 01:34:13 46138f5c4e526c9fe06093ee0e9cf9fcbc2f306ee21490f6406dce836bb0c60d
2017-09-12 19:59:12 942a165349f9bf1822d52641d62b459ebea6e3e7474f4cffb4e690e06745e1aa
2017-09-08 23:53:12 670675747cff039cab0e6d446321f73ce3a9af53b74e42b767893c2830ca54b1
2017-09-05 22:48:12 d235a5261c3e72fddefa32b20dc337b614a2f877122f3f4cd7c4de2374444e30

Updated screenshot of the debit_ap transactions (Note I did *not* blank out the TX ID for those payments. There simply isn't one given from the pool.)
https://i.imgur.com/FwrfPIH.jpg


Screenshots (4 pages)  from my online wallet of all transactions since I started mining at xmr.suprnova.cc. The most recent transaction and the 0.5 before it are from another pool I've since switched to. The 0.20142 was my final payment from xmr.suprnova.cc emptying the account.

All 4 together: https://imgur.com/a/v5ItV
Page 1: https://i.imgur.com/bP5jjXp.jpg
Page 2: https://i.imgur.com/aMHnps1.jpg
Page 3: https://i.imgur.com/Nv6EYEE.jpg
Page 4: https://i.imgur.com/jCV4DTQ.jpg

Spreadsheet with all transactions copy/pasted from the pool page, with totals at the bottom. Total missing is 3.385 XMR
https://docs.google.com/spreadsheets/d/1WqDEQUdxigWOy98bpLQcwkbqXMg9mSCoAj9-CO2fFS8

Anything else I can provide as proof?

Post the wallet address or TXID. A screen shot can be fabricated/edited.
Otherwise this thread should be locked.

Post the Transaction ID.
There also has been 0 activity on that wallet, and I highly doubt you constantly change your wallet address, when you have that many coins sitting in the pool.

This smells and looks like bullshit.

Screenshot of my PM to him on 11/19/17

https://i.imgur.com/F8CpDo0.png

Also tried contacting using the pool contact form twice (no records of that to screenshot)

Also replied to threads that ocminer was active in (view my posts to see)

Here are screenshots of my online wallet and the transaction page of xmr.suprnova.cc

The transactions without a tx id were deducted from my xmr.suprnova.cc wallet but never received in my online wallet.

https://i.imgur.com/fWGDs16.jpg
https://i.imgur.com/ljOUDtD.jpg

I have tried every form of communication that I know of with ocminer and have been ignored.

Here are other threads with people that have done the same. Only one has been resolved after weeks of the user posting on the forum.
https://bitcointalksearch.org/topic/suprnovacc-scam-pool-solved-got-paid-2130289
https://bitcointalksearch.org/topic/m.25260164

See post #4.

Don't you have something less than 7months old ?

Here's my proof anyway that there is scamming going on.



https://kmd.explorer.supernet.org/address/RJAcFXf9smsERzRPJW1q8g2ZmW1ydvZXGB

I think before calling out as a possible scam, try to communicate with ocminer first. He has good reputation in the first place. So he will not ruin his reputation with just few missing payouts.

I use suprnova.cc for alot of my coins, and i never noticed anything fishy going on with the payout, are you sure you properly setup your wallet address and the automated payout threshold ? show the transaction ID's and log. Until then i don't believe this at all.

This is easy, the evidence is your payout. How about that?

As I know, suprnova is a big and trust pool and I'm mining BTG and LBR there. I saw some of your recent posts, so I think it's better if you post some evidences to claim about that.

Suprnova lbry pool pay.

Get out of that pool, if you mine on it then you just scammed yourself, I myself checked the payout for 30 days using 1 x rx 480 and I must say that the payouts were 50% less than another pool. I conducted many tests like this using many pools. Is not only suprnova, put in the list, dwarfpool, miningpoolhub and many other pools that scam people. Few pools are honest and true to their users.

I mined Rain coin (condensate) awhile back.  They close down the pool due to technical issues and end of mining phase, and couldn't get any payouts. I didn't pay attention to this for awhile since it wasn't much money in it $50 bucks,  Sent email and no response.

Not calling suprnova a scam,  they paid out all my other coins just fine.  I Just had some rain coins that never got resolved.  Only 50 bucks worth, oh well,  otherwise supr nova overall has treated me fine.

Anybody else had issues with not getting paid out for their Rain coins?

Are u kidding, almost all my coin mines are there and so far so good. if you failed the payout,show your transaction

I concur with the OP.

https://bitcointalksearch.org/topic/m.22989528

I mined some KMD a few months back and never got paid.

My advice is to mine elsewhere if at all possible.

If you are going to call out a scam then you should provide proof with it.  Saying you will provide it to the right people doesnt mean anything. So many of these posts are made to try and persuade people off a pool or to use another one and are usually from new accounts. Most never provide any proof or ever respond beyond their initial post.  Now if you are owed some XMR than it should be resolved but without proof no one if going to back you up or support your claim. 

If you want people to believe any of this bullshit, you need to provide evidence, while making the claim.  Typing out a bunch of sentences to form an accusation is all fine and dandy, but without proof (and public proof), no one will believe this horseshit.

So, where is your evidence.  Post screenshots of your transactions on the pool (Debit_AP, Debit_MP, Credit).

I know ocminer has a reputation to the contrary here, but I have clear proof that his pool failed to payout 3XMR to me.

Other miners have had similar problems with this pool (just search suprnova.cc scam) Like the other miners, he has ignored my requests to resolve.

As this problem has been ongoing at his pool for months and he is ignoring requests to resolve, I can only conclude he is intentionally allowing this to happen. I'm but a tiny fraction of the hashrate of his pool, but he's sitting on about $500 of my money now. I can only imagine what the other miners have lost.

I'll gladly provide screenshots and to the right people, access to my xmr.suprnova.cc account and XMR wallets to prove this.