Technical Help Needed for Possible stolen BC while offline.

mocacinno

legendary

Activity: 3514

Merit: 5123

https://merel.mobi => buy facemasks with BTC/LTC

Quote from: KAP on January 08, 2017, 04:10:08 PM

Oh and another thing Maco when i logged onto electrum it did not connect so i choose another network do you think this has anything to do with it? cheers.

Kenny

Hi Kenny,

Some electrum servers are not 100% sync'ed (lagging), some prune their database to only contain the last 100-1000-.... tx's per address. If you connect to a lagging server, or if your address contains to much records, electrum might not show the correct BTC saldo.
However, this does not mean the funds are lost, your current server's database is just incomplete.

However, after reading your PM, i'm convinced that in your case, it was actually hacking/spyware/malware, since the inputs to your wallet were actually spent.

KAP

newbie

Activity: 6

Merit: 0

Oh and another thing Maco when i logged onto electrum it did not connect so i choose another network do you think this has anything to do with it? cheers.

Kenny

mocacinno

legendary

Activity: 3514

Merit: 5123

https://merel.mobi => buy facemasks with BTC/LTC

Quote from: KAP on January 08, 2017, 04:02:34 PM

Hi Maco not quite sure what you just said in your reply! is there any chance we could communicate in private? i have seen a screen shoot similar to my wallet and the commentators have said the bc are not stolen it is just a case of pruning (whatever that is).

I downloaded electrum yesterday and sent my bc from multibit hd latest version (it was showing my bc as unconfirmed - so i downloaded an earlier version of multibit hd 0.03 and all my bc were confirmed in it) to it. All appeared in the electrum wallet.

I did a clean install of windows (thinking there may be issues) last night and this morning. After the install i opened up electrum this afternoon at 2:35pm and saw what looks like 2 individual payments (2:17pm) at exactly the same time emptying all my bc. If you can help i will be so grateful. Cheers

Kenny

Usually, if there arent privacy concerns, it might be easyer to get help publicly. If there are privacy concerns, it migt be best to send me the receiving address in pm and ill have a look tomorrow morning.

KAP

newbie

Activity: 6

Merit: 0

Hi Maco not quite sure what you just said in your reply! is there any chance we could communicate in private? i have seen a screen shoot similar to my wallet and the commentators have said the bc are not stolen it is just a case of pruning (whatever that is).

I downloaded electrum yesterday and sent my bc from multibit hd latest version (it was showing my bc as unconfirmed - so i downloaded an earlier version of multibit hd 0.03 and all my bc were confirmed in it) to it. All appeared in the electrum wallet.

I did a clean install of windows (thinking there may be issues) last night and this morning. After the install i opened up electrum this afternoon at 2:35pm and saw what looks like 2 individual payments (2:17pm) at exactly the same time emptying all my bc. If you can help i will be so grateful. Cheers

Kenny

mocacinno

legendary

Activity: 3514

Merit: 5123

https://merel.mobi => buy facemasks with BTC/LTC

Quote from: KAP on January 08, 2017, 02:18:05 PM

Is anyone willing to advise me privately about possible stolen BC after installing electrum yesterday. While i was offline today they seem to have vanished. I am desperate and i am a real person.

Cheers Kenny

You're either connected to an outdated server (or not connected at all), or your pc might be infected.

Can you check your balance using a block explorer (like blockchain.info).

If the first addresses used to have unspent inputs, but have a zero balance on an explorer: you were hacked. Clean you pc (reinstall), and make sure you never use the hacked wallet ever again.

If the explorer doesnt show 0 balance, just try a different electrum server.

KAP

newbie

Activity: 6

Merit: 0

Is anyone willing to advise me privately about possible stolen BC after installing electrum yesterday. While i was offline today they seem to have vanished. I am desperate and i am a real person.

Cheers Kenny

Topic: Technical Help Needed for Possible stolen BC while offline. (Read 325 times)