Let us continue with what happens if you are very polite and patient for months waiting and waiting on Technobit and Marto74. How does one get treated? Do you get apologies and support? This customer was for months patient polite and gave Technobit every opportunity to rectify the situation properly but in the end it required aggressive and unrelenting badgering of Marto74 to get a resolution as a last resort.
The amount time and money that was wasted without any compensation is simply unacceptable. You do not have to buy from someone like this anymore so please everyone in the bitcoin community DO NOT BUY from TECHNOBIT.
Unfortunately he stumbled on Marto74's threads before all of the shit hit the fan in
July 11, 2013, but soon there was plenty of evidence from the group buy to foreshadow what was going to happen here.
#156 July 11, 2013, 14:53:52southerngentuk
Re: TechnoBit Eastern Europe, BG Klondike assembly/Плaтки имoнтaж нa Aвaлoн чип
Marto, I have only just stumbled on this thread Shocked, Am quite Impressed.
Will you be excepting chips from other group buys ? Obviously we would be at
the back of the line.
Orders starts August 05, 2013.#245 August 05, 2013, 14:36:25 southerngentuk
Re: TechnoBit Eastern Europe, BG Klondike assembly/Плaтки имoнтaж нa Aвaлoн чип
Just order 2 HEX16. First board with full chip & second board with only
4 chip Wink
I was wondering if you should put in a comments box on the order
page for this. If you are intending to part populate boards?
Request for better book keeping so that you can see clearly what the GB chip dates are. #299 August 17, 2013, 15:15:53southerngentuk
Re: TechnoBit Eastern Europe, BG Klondike assembly/Плaтки имoнтaж нa Aвaлoн чип
Be nice to have the batches in date order in their own thread so we can quickly see
whats delivered and who should be next. I Would do it but, am too lazy Grin
Technical questions begin #480 October 17, 2013, 10:46:43southerngentuk
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип
Is it chained? I see 6 usb cable there.
I would love more info on what is required for the chaining so I can order the
required connectors. Also a short guide on recompiling cgminer on minepeon
for the hex's would be awesome, am sh*t with linux.
Marto promises "Do not wory" October 25, 2013 #519 October 25, 2013, 16:28:17southerngentuk
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип
Quote from: marto74 on October 25, 2013, 16:22:18
Do not wory there are 100 + late HEX16B assembly orders for the beginning of next week
Quote from: southerngentuk October 25, 2013, 16:28:17
Good (depending on ones perspective) I haven't missed the boat yet.
Thanx for the prompt reply.
Prophetic remark "I really hope this problem is resolved before..." October 30, 2013 #559 October 30, 2013, 19:57:29southerngentuk
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип
I really hope this problem is resolved before it gets to my order,
you guys patients most be at there end.
Martin any news on my chips being delivered, tracking stopped
when they left the US, I am hoping its just a Bulgarian thing
and you have them safe.
December 05, 2013 polite request for updates
#673 December 05, 2013, 03:42:52southerngentuk
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип
AYUUFRQBR 2013-10-17
DKRCWFOLN 2013-09-20
Please can I have an update on my orders, and confirmation you have received my
change of address.
No responses from your support.
"ALL outstanding Hex16a to be shipped in next few days" - Marto74 on December 05, 2013 #678 December 05, 2013, 15:55:51southerngentuk
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип
Reply with quote
Quote from: marto74 on December 05, 2013, 04:57:24
Received
ALL outstanding Hex16a to be shipped in next few days
Quote from: southerngentuk on December 05, 2013, 15:55:51
Many Thanx Grin
"Hoping these are shipped now?" - SoutherngentUK December 16, 2013, 12:09:32 #694 December 16, 2013, 12:09:32southerngentuk
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип
Quote from: marto74 on December 05, 2013, 04:57:24
ALL outstanding Hex16a to be shipped in next few days
Quote from: southerngentuk December 16, 2013, 12:09:32
Hoping these are shipped now? status on my orders is unchanged.
Maybe the new customer support guy could give us updates here on
progress to save individual emails and time.
Southerngentuk has been waiting for 4 x Hex16A boards since 2013-09-20 #707 December 17, 2013, 07:39:50 southerngentuk
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип
Quote from: jammertr on December 17, 2013, 02:04:38
I'm sorry to say that I'm glad that I'm not alone.
I'm waiting for 6 Hex16A boards since 2013-09-20
cybex for 8x Hex16A boards since 2013-09-20
varunsin for 7 Hex16A boards since 2013-09-30
please feel free to add to this list or update status of your orders,
at least we can see if they are shipping or not wish someone was
giving some feedback on the status or orders other than vague
shipping dates.
Quote from: southerngentuk on December 17, 2013, 07:39:50
southerngentuk for 4 Hex16A boards since 2013-09-20
I understand that it is difficult doing a board run when chip arrivals are fragmented.
Therefore I have been patient. However looking at the dates we are all in the same period,
have we been somewhat overlooked. Shocked I know this is now an obsolete product,
however we need a resolution.
Still no tracking numbers December 23, 2013 #722 December 23, 2013, 16:20:31southerngentuk
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип
Quote from: adib on December 22, 2013, 17:50:13
"10x for the help
with summing this
All will be out until tommorow"
Have any of you guys mentioned above got any tracking numbers?
Quote from: southerngentuk December 23, 2013, 16:20:31
Nope.
Mild protest and reason why he won't buy more from Technobit in a polite respectful tone on December 29, 2013. #730 December 29, 2013, 09:57:24southerngentuk
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип
Am sorry to say that I have wished to purchase other products on offer over the
past few months however with an outstanding order I refuse to do so.
I had a lot of faith here and pointed at least 3 others to technobit to get chips
mounted.
I hope other products aren't effected in this manner.
I shall not purchase any products here in the future that are not off the shelf.
Sorry
Understanding and polite suggestions for better handling of the situation on December 31, 2013. #737 December 31, 2013, 14:48:11southerngentuk
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип
I completely understand the logistics is a nightmare.
A simple cut-off point would be good for the future.
xxxx more boards required before assembly run would
give customers an idea of where they stand, or some
indication of what batch there in with an estimate of
when the batch will hit production.
Just food for thought,
Happy New Year
More technical questions being asked. Still polite and supportive of Technobit and Marto74. #739 December 31, 2013, 17:33:43southerngentuk
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип
Marto, will the current patch for CGMiner work with 3.9 or
will you be releasing a new patch shortly.
Also can we expect our order status on the website to
be updated when are units ship, is it worth us checking it..
Regards
SoutherngentUK has waited another month for Technobit. Polite reminder on January 14, 2014. #761 January 14, 2014, 13:24:33southerngentuk
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип
Quote from: jammertr on December 17, 2013, 16:25:19
Update:
I'm waiting for 6 Hex16A boards since 2013-09-20
cybex for 8x Hex16A boards since 2013-09-20
varunsin for 7 Hex16A boards since 2013-09-30
GG9000 for .. HEX 16A board/boards - couldn't decide if you ordered 7 boards or just 1
eabedry for 11 HEX16A boards status : shipped almost two months ago
cvaky for 6 Hex16A boards Ordered: 2013-11-12 (COMPLETED)
southerngentuk for 4 Hex16A boards since 2013-09-20
thats 43 boards or 49 boards depending how you count GG9000s order
Quote from: marto74 on December 17, 2013, 16:51:07
10x for the help
with summing this
All will be out until tommorow
Quote from: southerngentuk on January 14, 2014, 13:22:29
Almost a month latter Shocked
Still restrained but questioning why Marto is ignoring those with outstanding orders on January 18, 2014. #768 January 18, 2014, 03:18:36southerngentuk
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип
Quote from: arrowfr on January 18, 2014, 00:37:13
@marto74
i have buy on ebay a hex16a but it's not work !!!
Is possible to flash the Firmware?
Thanks
Quote from: marto74 on January 18, 2014, 01:18:51
No
You can send it to us
Quote from: southerngentuk on January 18, 2014, 03:18:36
Oh, Just ignore all the rest of us then.................
Breaking the silence and politely posting the truth about Marto74's lies and failures on January 21, 2014. #772 January 21, 2014, 07:49:54southerngentuk
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип
Let all face a bit of reality.
Marto please confirm that are boards have NOT been produced yet.
Please confirm to the best of your knowledge when you expect production to take place.
Please be honest..
From here on out from January till the conclusion of this sorry tale SoutherngentUK acts in polite and concerned tones... please review what Marto74's does. It really is shocking how someone can turn it around and blame a customer like this who for over 4 months was polite and supportive of Marto74 and Technobit. When things go wrong... Marto74 fails to take responsibility, pay off his debts until you put a large amount of pressure on him to do what is required. Ethically he has not compulsion to do what is right and it is always the customer that has to drag him to the reality he is a worthless pos.
Follow along to the end. Same exact blame laid on the customer by Marto74 and it takes a concerted campaign to finally get Marto74 to pay his debt. This is just 2 such customers there are plenty more. Tune in tomorrow for another story.Just arrived!!!
http://imagize[Suspicious link removed]ageshack.us/v2/800x600q90/19/v0pt.jpg
http://imagize[Suspicious link removed]ageshack.us/v2/800x600q90/607/uouz.jpg
http://imagize[Suspicious link removed]ageshack.us/v2/800x600q90/34/avjv.jpg
Now the fight is to get the excessive postage somehow, because we paid 132€ of postage for a urgent.
Marto74, actually is doing some improvement on the client assistance now and I think that's the good way to do it.
I use
http://postimage.org/ as no registration required
congrats on finally getting something
Let all face a bit of reality.
Marto please confirm that are boards have NOT been produced yet.
Please confirm to the best of your knowledge when you expect production to take place.
Please be honest..
Bump, trying to be nice here.
I finally got my boards, did not have enough time to test all, but what I can says for now is 3 boards consume around 400+ Watts at 480mhz 1.45v and hash somewhere about 7ghash
I will post pictures and more info hopefully before monday.
Glad you got your order, mine is with speedy ( in sofia if u believe there tracking).
Did you get a
ButterflyLabsTechnoBit Mug with your order ?
I understand you frustration, but please do understand that all last hex16a (avalon1) orders were to be combined in 1 batch on PCB and PnP house.
It is not possible to be produced in batches of 2 or 7 or 15 pcs, or it is going to be too expensive.
On the side of customer support We have a lot to improve and We are going to.
Again We are sorry for the terrible customer service that We did or did not provide you.
We are thinking of some kind of present for all of you that will have orders shipped late.
We wish you Merry Christmas and happy new year
Martin
I finally got my boards, did not have enough time to test all, but what I can says for now is 3 boards consume around 400+ Watts at 480mhz 1.45v and hash somewhere about 7ghash
I will post pictures and more info hopefully before monday.
Glad you got your order, mine is with speedy ( in sofia if u believe there tracking).
Did you get a
ButterflyLabsTechnoBit Mug with your order ?
I understand you frustration, but please do understand that all last hex16a (avalon1) orders were to be combined in 1 batch on PCB and PnP house.
It is not possible to be produced in batches of 2 or 7 or 15 pcs, or it is going to be too expensive.
On the side of customer support We have a lot to improve and We are going to.
Again We are sorry for the terrible customer service that We did or did not provide you.
We are thinking of some kind of present for all of you that will have orders shipped late.
We wish you Merry Christmas and happy new year
Martin
And please tell us how much you paid for transport
?
2 EUR for packing ,maybe ?
Surely you have access to your own website ? Do I get a Mug Now ?
"[T]he boards where not ready were they." - SoutherngentUK. This range of posts is important. Typically Marto74 after literally months of ignoring his customer turns back on that customer regarding his failure to send things properly. When in fact Marto74 never started the fabrication of boards as promised. Probably because it was unprofitable for him. jammertr how long did you wait for the boards? ...if it was 3 months... i feel for you man
ordered on Sep 20th, chips sent on Sep 26th, received Jan 21st.
Hi,
First sorry for the bad experience.
How did you sent the chips ?
What kind of transport did you choose with your order?
Why are you trying to turn this on us?
You had my chips*, and I payed for my shipping*, you expressed no problems on our part back in December or again in early January.
And I have not seen a post where you have said our orders are ready, get your shipping to collect.
It is not fair to blame us, even if some of us did not pay for shipping, the boards where not ready were they.
To imply that this is in some way the fault of your customers is damn insulting.
*It would appear that tracking by DHL does not work once packages get on Bulgarian soil, and you have ignored my requests to confirm that you where in receipt of the chips.
*At the time of my first order, I believed that you where looking for alternative shipping options as speedy was so costly, so I did not initially pay for shipping. I payed for shipping on my second order and asked you to combine shipping. I
will pay you for any
extra costs that you incur for this, once you
send me a PM with the amount and a payment address (in BTC) as
I promised to do so. In fact
I insist on this. I am a man of my word and despite the poor service my honor is paramount.
NOW, would you please confirm that the correct documents have been issued as my tracking lists the parcel has not left there office in Sofia yet.
Order 1
ordered on Sep 20th, chips sent on Sep 27th, received Not Yet
Order 2
ordered on Oct 17th, chips sent on Oct 17th, received Not Yet
Order 1
ordered on Sep 20th, chips sent on Sep 27th, received Not Yet
Order 2
ordered on Oct 17th, chips sent on Oct 17th, received Not Yet
Thanks Marto, you have shipped to my old address, am trying to trace and recover the package now and will get back to you with the outcome.
From the 5th DecemberAYUUFRQBR 2013-10-17
DKRCWFOLN 2013-09-20
Please can I have an update on my orders, and confirmation you have received my
change of address.No responses from your support.
ReceivedALL outstanding Hex16a to be shipped in
next few days 60 days
Order 1
ordered on Sep 20th, chips sent on Sep 27th, received Not Yet
Order 2
ordered on Oct 17th, chips sent on Oct 17th, received Not Yet
Just for Fun
Lets take the order date of Oct 17th and allow 4 weeks for delivery. December 17th
On December 17th Difficulty for my
28GH order was @ 908,350,862 and would earn 0.10851498 BTC a week
Today's Estimated Next Difficulty: 3,189,170,996 @
95GH would earn 0.10486513 BTC a week
But hey wait, I don't have them yet do I !
I'm in the same order group as you if I'm not mistaken. This was sobering as I did the maths and Marto would owe me an additional 400ghz to to currently earn what I would have if he delivered within his 4 week window. I doubt there will be any type of customer care here, he already got what he came for. Even buying with paypal is a huge risk as seen by the Marto/btcminer84 fiasco.
Yeh, its quite some hit, I really think its time that some offer was made. However just getting the GH paid for, seems a huge issue at the moment.
Its a real shame as I believe they are good products and I think martin is really good at the technical aspects of his projects.
Unfortunately, I believe anyone making future purchases should seriously consider time dependent escrow arrangements.
PM sent, please check..
Martin,
Speedy have provided more details, DHL arranged the international shipping
They then assigned a local firm who have delivered the package.
They said this will NOT be covered by Insurance as the package is delivered to the correct Address.
More information sent in PM..
I'm busy with hex8a1 @ the moment
If they refuse insurance I'll ship anyway replacement power in wednesday
Please advice when shipped by Email or PM, Thank You
I'm busy with hex8a1 @ the moment
If they refuse insurance I'll ship anyway replacement power in wednesday
Please advice when shipped by Email or PM, Thank You
Bump
sorry
would you accept replacement power of HEX16A2 ( C) Avalon 2 based ?
If so , please PM me the correct address so I'll ship to it
PM was sent..
Please send me tracking number, I don't want to miss it.
sorry
would you accept replacement power of HEX16A2 ( C) Avalon 2 based ?
If so , please PM me the correct address so I'll ship to it
PM was sent..
Please send me tracking number, I don't want to miss it.
^^^^^^^ Please, has the replacement been sent.
sorry
would you accept replacement power of HEX16A2 ( C) Avalon 2 based ?
If so , please PM me the correct address so I'll ship to it
PM was sent..
Please send me tracking number, I don't want to miss it.
^^^^^^^ Please, has t
he replacement been sent.
I'm busy with hex8a1 @ the moment
If they refuse insurance I'll ship anyway replacement power in wednesday
Please advice when shipped by Email or PM, Thank You
7 days later...
I'm busy with hex8a1 @ the moment
If they refuse insurance I'll ship anyway replacement power in wednesday
Please advice when shipped by Email or PM, Thank You
7 days later... Still Waiting
I'm busy with hex8a1 @ the moment
If they refuse insurance I'll ship anyway replacement power in wednesday
Please advice when shipped by Email or PM, Thank You
7 days later... Still Waiting Bumping for my new signature
\/
I would like a refund now please.
1CUXbvfqud3vGmeHBDzbJzwqd3dMcjn7Di
SouthergentUK takes Marto to task and lays out every LIE told by Marto74 and sets in stone how Marto74 for months had been deceptive and basically committing outright fraud. Reading this section is all one needs to understand what Marto74 does to make sure he covers his own financial problems at the expense of the customer.Your hardware was delivered on the address given in your account
>>>>>>> lies,this was updated last year, would you like me to find the post where you confirmed my change of address http://www.speedy.bg/begin.php?nccharset=173FA2FA&shipmentNumber=60071014938&lang=enYou claimed it is lost .
>>>>>>>>>>>>>>> You sent it to the wrong address and have been provided proof by speedyWe agreed to send replacement power.
>>>>>>>>>>>>>>>>>>> yes but you have not sent itYou did not answer on our E-mail for confirmation of your new address?
>>>>>>>> my address is correct on my account page and has been since i changed it in December, confirmed by yourself on this forum. All your emails have been answered in your website by the link provided in the email as instructed, may I suggest you check your website for errors.I will refund assembly service fee imidiately.
>>>>Please do this. my address is above..As for the chips I can send them to you if you confirm delivery address
>>>>>You Have this on my account page postcode 4852Do not forget that your paid hardware is not in us and with somebody @ your first address.
<<< by your error, it is 1200 kms from my current location and I have had no luck contacting them.Best Martin
Dear forum/thread members...
I have received a refund for my order (marto still has those now useless chips, my loss).
Four months has passed since the expected delivery date, therefore I do not in anyway feel satisfied.
This does however bring an element of closure so I can stop pestering in Marto's threads.
My apologies to all who have had to put up with my constant posts, I wish it could have been done in a different manner but when PM's are Ignored it leaves little options.
Regards to all
SoutherngentUK