I won't be discussing how I got this, but I think it's important to be made public.
Jasons personal information has been removed, nothing else has been edited.
Google DocText:
SETTLEMENT AGREEMENT
Jason
July 6, 2016
Jason Statement
I hereby confirm that I have effectively cooperated and reached an agreement with Betcoin.ag and Betsoft in relation to a dispute over a jackpot payout. I now fully accept that, as per the site’s game rules, the Jackpot cannot be won during bonus and/or free spin features and in such cases, standard pay lines apply.
The game in question, The Glam Life, had the following graphics and text on the pay table page one:
‘5 yacht icons on Max Bet wins Jackpot’
‘5 yacht icon on active payline wins 1000’
There was a misunderstanding on my part with how this rule applies with free spins; I understand now that free spin cannot be max bet since there is no bet placed. The game software provider, Betsoft, has now updated the pay table to clarify as such:
“Jackpot cannot be won during any bonus feature”
Betcoin.ag has acknowledged the lack of clarification from their customer support. Betsoft has acknowledged that the game pay table may have caused misunderstanding with respect to jackpot eligibility on free spins. Both parties have now made necessary adjustments.
I agree to waive and release any claims I may have against both Betcoin.ag and Betsoft in regards to this matter. This includes any claims that may not be known as of the date of this agreement.
A confidential settlement has been reached to my satisfaction and I will receive this directly from Betcoin.ag. I understand that if I make any future contradiction of this statement via publishing or broadcasting in any internet website, newspaper or magazine, public computer network, sound or television broadcast, cable or satellite programme, or any other medium now known or invented after this agreement, I will be in breach of this agreement and subject to legal claims for the return of the settlement given to me by betcoin.ag.
Within 24 hours of receiving this confidential settlement, I will state the following to Casino Listings in a forum posting at:
https://www.casinolistings.com/news/2016/06/warning-avoid-all-betsoft-slots-and-casino-games and at http://www.latestcasinobonuses.com/article/warning-betsoft-progressives-problem
“, I am pleased to say that this matter has been resolved to my satisfaction by all parties involved. Responsibility has been taken by Betcoin.ag for lack of clarification from their customer support, Betsoft has acknowledged that the wording on the pay table may have been cause for misunderstanding with respect to jackpot eligibility. Both parties have been very helpful and cooperative in resolving this and made the necessary adjustments. ”
I will also send the same message to Duncan Gearvie at
[email protected] confirming resolution of this case. I agree to send this message within 24 hours of receiving the confidential settlement.
In addition, I agree that I may be called upon at any time in the future to make a statement provided by Betcoin.ag on any forum, as requested, in relation to this case.
I further agree to refrain from making any more negative statements about BetCoin.ag and Betsoft in regards to the matter involving this settlement, or I will be in breach of this agreement.
This Agreement constitutes the entire agreement and understanding of the Parties relating to the subject matter contained herein and it is not subject to any condition not provided for herein. This Agreement supersedes any and all prior Agreements, arrangements or understandings between the Parties. No oral understandings, statement, promises, or inducements contrary to the terms of this Agreement exist. This Agreement may not be altered, amended, or modified in any respect or particular whatsoever except by writing duly executed by all the Parties hereto.
This Agreement and it’s terms shall remain confidential among all Parties.
This matter is now accordingly closed upon receipt of the mutually agreed settlement from Betcoin.ag . Adequate consideration has been agreed to.
Kind Regards,
……………………………
Jason
This contradicts several statements made by Betcoin.ag shortly after the settlement was made.
Specifically this part:
We don't want nor ever asked jasonort to keep his mouth shut. Betcoin also didn't pay jasonort off. This was an agreement between jasonort and the software provider
July 12th
LinkLutpin, the agreement is with the player and the software provider. This was never a dispute with Betcoin and our player. It was a dispute with our player and the software provider. As far as we are concerned, he can share any specifics that he wants and we never even asked him to sign an agreement with us. We never needed an agreement, a settlement or for him to shut up and encouraged him not to shut up and spoke to him nearly everyday about the matter. This was a dispute with the software provider. We actually want him to speak more about it and say whatever he wants.
Shortly after the settlement, Betcoins responsed to questions about whether or not Jason was treated fairly by telling players to ask Jason themself.
Example:
All things considered, it's pretty obvious that at least some of Betsofts progressive jackpots are a scam.
Casinolistings has proven that Goodgirl Badgirl progressives were being manipulated at Bodog. Shortly after, Bovada/Slots.lv dropped all Betsoft games.
Out of all Betsoft games, Glam Life offers the largest progressive jackpots and it's not even close. Considering their size, the way they first reacted (claiming it didn't count because he didn't bet the max denomination when, in fact, every denomination has it's own independent jackpot) and that fact that there is no record of anyone hitting a Glam Life jackpot (and getting paid) since it was launched in 2009, only a
fool could think there's even a possibility that Betsoft should be trusted.
(Note: Data is from Mid October)
If you are a player at any casino that continues to offer Betsoft games, ask them why. Tell them to stop. If they don't, stop playing there.
If they say they will look into it, ask them how long that will take and follow up.
It's up to the players to stop this kind of thing from happening.
Look at the promises Betcoin made last July. Since then they have added a Betsoft promotion video to their landing page and added multiple Betsoft games to their casino, including one with progressive jackpots.
Last July:
we continue to study this in great detail and have asked for an independent auditing of the games. We are certainly assessing the situation in full and further detail and will do what is right.
There has been no audit. No statement from Betsoft. Nothing. They think they can get away with it and the players will just forget.
They recently deleted this post from their self moderated thread:
wasn't the original payout in the 1000's of bitcoins?
