I also get customer review and feedback request forms, after I have done specific actions at the Bank. They are suddenly interested in what I have to say about their service.
One thing that bugs me though, is the constant telephone marketers that are phoning me to sign up for reward schemes at the Bank. < They should rather focus on cheaper transactions and efficient service than adding reward schemes that I have to pay for >
Ummm.... I think this is not global. For instance, two days ago Indonesian banks threw into the crypto world some bad news: all cryto are going to be forbidden, and if any of their users go into them they will be automatically suspended...
Meantime we have the G20 in movement, trying to decide what`s going on with BTC. I believe from this are going to be created a lot of law proposals for cryptoworld.
Regarding banks... you can find anything. From my point of view, those who decide to stay away from crypto eventually will repent their desition...