Author

Topic: There is something wrong In CoinsMarkets ? (Read 154 times)

newbie
Activity: 11
Merit: 0
December 09, 2017, 11:25:47 AM
#3
Is there a TXID given in the wallet that you used to send it? If yes, try checking it in the block explorer http://unblock.valorbit.com/ . If the transaction is confirmed but still showing 0 in the exchange, the problem is with them. Wait for their reply in your ticket or ask about the status of coinsmarkets val wallet here. You can send a PM to coinsmarkets account too.

in my wallet
http://www7.0zz0.com/2017/12/09/19/924854355.jpg

in unblock.valorbit

http://www7.0zz0.com/2017/12/09/19/357816279.jpg

what "Not yet redeemed"  mean ?
hero member
Activity: 1372
Merit: 647
December 09, 2017, 10:44:13 AM
#2
Is there a TXID given in the wallet that you used to send it? If yes, try checking it in the block explorer http://unblock.valorbit.com/ . If the transaction is confirmed but still showing 0 in the exchange, the problem is with them. Wait for their reply in your ticket or ask about the status of coinsmarkets val wallet here. You can send a PM to coinsmarkets account too.
newbie
Activity: 11
Merit: 0
December 09, 2017, 10:21:41 AM
#1
I sent coins (val) since last Thursday 7/12/2017 and so far I have not reached my account on the site

I wrote to support and gave me a ticket number

Missing Deposit: - Ticket ID : 40574
&
Missing Deposit: - Ticket ID : 164747‏

But so far I have not received any response from anyone and
the balance is zero

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