Author

Topic: Timeframe -- Account recovery (Read 248 times)

member
Activity: 112
Merit: 10
September 30, 2017, 10:12:05 AM
#3
i don't understand why the staff don't recover the oldest request instead of the new ones...

surely they have them reason, but let us know Sad
legendary
Activity: 2688
Merit: 1192
September 30, 2017, 06:18:21 AM
#2
Unfortunately there seems to be a spate of reported hacked accounts recently. Even in the quieter times, it can take weeks or months for the staff to get around to your request. It might even happen tomorrow if you have provided a signed message. There is no define or expected timeline, good luck with your wait.
newbie
Activity: 6
Merit: 0
September 29, 2017, 04:19:52 PM
#1
Assuming you had all required proof that the account was yours, how long did it take you to recover it? Not sure if being ignored is just a permanent situation, or whether there is still hope.

Thanks.
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