Topic: Titan BTC coin redeem fail (Read 130 times)

What happened::

Several years ago I bought one of Titan BTC 0.1 coins, 2fa kind. I bought it directly from company, not from re-seller. Received it in yellow paper envelope with documents and little bag for the coin. I put it in my closet and forget for several years. And about year ago I decided to redeem my coins from Titan custody. So I vent to the website, opened VERIFY VALUE page and entered coin ID. Site said something like "everything ok, you have 0.1 btc, to redeem your coins follow the instructions". So I followed the instructions and REDEEM PAGE told me "congratulations, redeem is successful". So I checked my address - there was nothing there. I waited couple hours, then couple days, and then I visited site again. VERIFY VALUE showed me the same message I saw previously - "everything ok, you have 0.1 btc, to redeem your coins follow the instructions". So I repeated everything again and there was the same message in the end - "congratulations, redeem is successful".
I tried several times but every time result was the same. Redeem page says redeem is successful but when I check verify value page it says coins are still in custody.

So I tried to contact administration. Sent a letter via their contact form - no answer. Sent letter to [email protected] - no answer. Sent private message to user TitanBTC - no answer. Tried to find any help here or on Reddit - nothing useful. Eventually I was distracted and forgot about this coins.

Recently I remembered about it and decided to try again. So I visited VERIFY VALUE page, entered my coin ID and now it showing information that coins were redeemed. I couldn't believe it first, I thought somebody stole my coins creds, but under the coin value I see my btc address, my real btc address I entered myself a year ago. First I though maybe I missed the tx and coins are in my wallet? Of course I checked it and there was nothing there. Well, there was txs, but there were only 11 of them and none of them was for 0.1 btc.

I wrote a message via contact form, to email [email protected], to user TitanBTC here, but received no answer.

If anybody had experience dealing with this guys your help would be very appreciated.


Scammers Profile Link:
https://bitcointalksearch.org/user/titanbtc-112605


 
Amount Scammed: 0.1 BTC
Payment Method: Bitcoins
Proof of Payment:

I don't have proof of payment coz it was in 2014, but i have actual coin with documents in original package, i have email communication with titan mint confirming my purchase, i have letter from titan btc with redeem link, and i have screenshot from titan btc site saying coins are redeemed to my address but no such record on blockchain.

So beware of buying this coins and if you know how to get it from this company please share your advice.
 
https://imgur.com/PvMZ3rS