Unfortunately the ISUKO rig died for the last 2.5 hours of the rental period that ended 2-3 days ago.
I can appreciate that there will always be problems that are outside of your control. However, not replying in a timely fashion to this thread, or to personal messages from customers isn't the same sort of problem. Especially if that customer is having an active issue with your hardware. And we're talking about email here (it's on phones, tablets, computers, etc.), so 36-52 hour response times are generally unacceptable.
please send me your BTC address and I`ll send compensation for 4 hour of your rent