Trade Failed - Btc to ETH | Bitcointalksearch.org

mustafaongul

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Quote from: Potato Chips on December 21, 2017, 01:37:57 PM

Hello there. The block failed to eth-btc when it failed to process. It was 18 hours, did not pay again. I did two different things. you check here I wrote you want help for you. Please check if I can get a refund?

0x50109965b8dacee9ef385feadff00f3ec1f418870dd9d96903f55d0fac68ee1d

0xd4d514daf289d1c69de1eea5b86fb2bf2964328a871d642a82146033f4cb9b73

Is this also from blockchain.info? Both transactions are confirmed [You can check the links below] and if the "trade failed", Yes you can get a refund. Actually, I haven't tried exchanging coins in blockchain.info as its not available in my country but I already tried in shapeshift and as you noticed when you exchanged your coins there is a tag that states "powered by shapeshift" so I'm guessing that it's not that different Huh

.

Now, In shapeshift there is a field called "return address" its where they will send a refund in case something happens so have you seen a field like that and have you filled it out? If yes, Check that address if the ETH's are there. If not send a support ticket.

If there is no return address field or you didn't filled it out. Same solution send a support ticket and reference your Order ID as well as the TXID's below

Quote from: Potato Chips on December 12, 2017, 03:47:37 PM

Submit a request here: https://support.[Suspicious link removed]/hc/en-us/requests/new
Facebook: https://www.facebook.com/blockchain
Twitter: https://twitter.com/blockchain

To increase your chances, also send one in shapeshift as blockchain.info's response will probably take longer Undecided

Quote from: Potato Chips on December 18, 2017, 03:12:00 PM

Submit a request here: https://shapeshift.zendesk.com/hc/en-us/requests/new
Facebook: https://www.facebook.com/shapeshiftexchange [Tagged as "Typically replies instantly"]
Twitter: https://twitter.com/ShapeShift_io

EDIT: Update from shapeshift (PLEASE READ): https://www.reddit.com/r/shapeshiftio/comments/7layhk/a_note_about_the_current_state_of_the_ticket/

Thank you very much for your help. I did as I said, I filled in the ticket request at shapeshift. eth address says 1 week wait. I'm waiting for now, I will come back.

Potato Chips

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yesssir! 🫡

Quote from: ?? on ??

Hello there. The block failed to eth-btc when it failed to process. It was 18 hours, did not pay again. I did two different things. you check here I wrote you want help for you. Please check if I can get a refund?

0x50109965b8dacee9ef385feadff00f3ec1f418870dd9d96903f55d0fac68ee1d

0xd4d514daf289d1c69de1eea5b86fb2bf2964328a871d642a82146033f4cb9b73

Is this also from blockchain.info? Both transactions are confirmed [You can check the links below] and if the "trade failed", Yes you can get a refund. Actually, I haven't tried exchanging coins in blockchain.info as its not available in my country but I already tried in shapeshift and as you noticed when you exchanged your coins there is a tag that states "powered by shapeshift" so I'm guessing that it's not that different Huh

.

Now, In shapeshift there is a field called "return address" its where they will send a refund in case something happens so have you seen a field like that and have you filled it out? If yes, Check that address if the ETH's are there. If not send a support ticket.

If there is no return address field or you didn't filled it out. Same solution send a support ticket and reference your Order ID as well as the TXID's below

Quote from: Potato Chips on December 12, 2017, 03:47:37 PM

Submit a request here: https://support.blockchain.com/hc/en-us/requests/new
Facebook: https://www.facebook.com/blockchain
Twitter: https://twitter.com/blockchain

To increase your chances, also send one in shapeshift as blockchain.info's response will probably take longer Undecided

Quote from: Potato Chips on December 18, 2017, 03:12:00 PM

Submit a request here: https://shapeshift.zendesk.com/hc/en-us/requests/new
Facebook: https://www.facebook.com/shapeshiftexchange [Tagged as "Typically replies instantly"]
Twitter: https://twitter.com/ShapeShift_io

EDIT: Update from shapeshift (PLEASE READ): https://www.reddit.com/r/shapeshiftio/comments/7layhk/a_note_about_the_current_state_of_the_ticket/

asleoh

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I got the same problem and Message exhange from Eth to Bitcoin. I have sent Blockchain.info the id that they asked for. No reply. Your pending transaction expired before we received your deposit. However - it looks like we dont have a valid return address for you. Please contact our support and reference the following id to receive your deposited coins back:
0x911e937eb8234ab5776a3...............................

havent recived anything back and this happened the 6th of desember. Think the money is lost.

Zadicar

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DGbet.fun - Crypto Sportsbook

Quote from: jpmpinto on December 09, 2017, 05:58:29 AM

How can my address could be wrong if i made all that in the "Exchange" field? If i was transfering btc to ETH, if for any reason the transaction fails, the money should return to where it started. Huh

Directly speaking you are trying to convert your BTC to ETH but turns out that blockchain said that you don't have valid return address which I do see that you would need to input your btc address. I'm not sure on this thing and do confuse me regarding on your situation because its quiet odd that they didn't recognize your btc address that you used on sending those amounts to be converted. I don't know the system on conversion on blockchain though but saying sending on BTC to ETH is not really possible.

Potato Chips

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Merit: 902

yesssir! 🫡

Quote from: jpmpinto on December 09, 2017, 05:58:29 AM

How can my address could be wrong if i made all that in the "Exchange" field? If i was transfering btc to ETH, if for any reason the transaction fails, the money should return to where it started. Huh

You can't send a bitcoin to an ETH address it should be bitcoin --> bitcoin and ETH --> ETH only. That's the reason why they said that they don't have a valid return address for you. They will ask for an ETH address where they will send your eth after they have confirmed your deposit so make sure that you have only entered an ETH address for that. You can double check it at your ETH wallet.

Quote from: jpmpinto on December 08, 2017, 08:45:27 PM

"Your pending transaction expired before we received your deposit.

Most probably they set a limited time for your deposit like for example, 1 hour, if they didn't receive the deposit within that time your session will expired.
Please note that in most cases they will require a certain number of confirmations before they consider your deposit valid. The mempool is currently overloaded right now so if you didn't sent it with a very high fee it might take longer to confirmed or worse might get stucked in limbo.

Quote from: jpmpinto on December 08, 2017, 08:45:27 PM

Well, i've contacted their support and the answer wasn't helpful: ""If it eventually is rejected, then the funds would remain at the bitcoin address they were sent from. The only thing you can do at this point is to wait and see if the transaction is accepted into a block. Like all wallet providers, Blockchain.info has absolutely no control over this, and cannot expedite transactions. This is always dependent upon the bitcoin network of miners, which we are not a part of."

Can you help me on this? What can i do to solve this issue?

Like what they said, Check if your transaction did really got included in a block. If it is, you can get a refund.
Paste the TXID here if its okay with you. I'll check it for you.

jpmpinto

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How can my address could be wrong if i made all that in the "Exchange" field? If i was transfering btc to ETH, if for any reason the transaction fails, the money should return to where it started. Huh

worldtraveller321

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The Quest of the Best Information to the Solution

had similar situation, eventually it all went back, to where it started,
however I also had funds disappear too
make sure wallet address is correct

jpmpinto

newbie

Activity: 5

Merit: 0

Hi guys,

I've tried to exchange on blockchain.info BTC to ETH.

However the trade failed due the following reason:
"Your pending transaction expired before we received your deposit. However - it looks like we dont have a valid return address for you. Please contact our support and reference the following id to receive your deposited coins back: xxxxxxxxxxx"

Well, i've contacted their support and the answer wasn't helpful: ""If it eventually is rejected, then the funds would remain at the bitcoin address they were sent from. The only thing you can do at this point is to wait and see if the transaction is accepted into a block. Like all wallet providers, Blockchain.info has absolutely no control over this, and cannot expedite transactions. This is always dependent upon the bitcoin network of miners, which we are not a part of."

Can you help me on this? What can i do to solve this issue?

Thanks in advance

Topic: Trade Failed - Btc to ETH (Read 244 times)