Author

Topic: Transaction not received (Read 173 times)

legendary
Activity: 2758
Merit: 6830
November 10, 2017, 08:59:19 PM
#4
The TX ID is 73c54b872aec56d447ef844740558fcb067f74f53fcf75749df6a248567b783e but as far as I know its only available to see on chain.so;

Neither the balance or the Transaction Number appears in my wallet though.
I have created a new wallet already using my seed and 2fa, but nothing changed.
Ok... that's weird. Can you tell us from where did this transaction came from?

You should be able to see the transaction in other blockchain explorers other than the one from chain.so; I checked the supposed address that originated the transaction and there is no transactions going to your address (which I imagine that is "34qx2y64DKW4tUxNffWnBcztbc2dhNvgz5"). That's probably why you can't see the incoming transaction in your wallet. And I'm not sure why is this happening...
newbie
Activity: 6
Merit: 0
November 10, 2017, 08:51:12 PM
#3
So, I guess that if you search your address in a blockchain explorer, you will see the whole balance (including the transaction that isn't showing up in Electrum)?

You could try:
1 - Make sure you have a backup for your wallet, delete your wallet and restore it again.

Or if you don't fix the issue, you can do this to recover your coins:
1 - Get your address private key (go to Addresses -> Right click your address -> Private key);
2 - Create a new wallet and use the sweep function to sweep all your coins to a new address (Wallet -> Private Keys -> Sweep).

The TX ID is 73c54b872aec56d447ef844740558fcb067f74f53fcf75749df6a248567b783e but as far as I know its only available to see on chain.so;

Neither the balance or the Transaction Number appears in my wallet though.
I have created a new wallet already using my seed and 2fa, but nothing changed.
legendary
Activity: 2758
Merit: 6830
November 10, 2017, 08:36:18 PM
#2
So, I guess that if you search your address in a blockchain explorer, you will see the whole balance (including the transaction that isn't showing up in Electrum)?

You could try:
1 - Make sure you have a backup for your wallet, delete your wallet and restore it again.

Or if you don't fix the issue, you can do this to recover your coins:
1 - Get your address private key (go to Addresses -> Right click your address -> Private key);
2 - Create a new wallet and use the sweep function to sweep all your coins to a new address (Wallet -> Private Keys -> Sweep).
newbie
Activity: 6
Merit: 0
November 10, 2017, 06:23:41 PM
#1
Hello,
I was supposed to receive a transaction to my Electrum wallet receiving code, but it never showed up.
Prior this bigger transaction I have tried to send a smaller amount to my Electrum and it appeared just fine, but I have never received the second one.
I have used the same address and the transaction appears completed on chain.so as well.
It was sent 5 hours ago and I have tried to restart my wallet and switching servers manually, even upgrading to 3.0.1 version.
Can anyone help me?
Thanks
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