does anyone have this problem?
I have an transaction that has been processed by the exchange but the transaction cannot be found on the blockchain.
However, I do find it on other websites.
https://live.blockcypher.com/btc/tx/8c941c14b98dedeb12e39c4227a07585d817a562ec3ce0733f1a1774c919cb1b/
How does this happen?
blockchain.info is an independant website... They run a couple of network nodes, but they're not the owner of bitcoin or the blockchain technology.
This transaction is unconfirmed... Which means it only exist in the mempool of part of the network's nodes. For some reason, the nodes of blockchain.info don't have your transaction in their mempool.
You shouldn't worry about this... Either blockchain.info has a bug in it's code, or your transaction didn't propagate completely... It's possible the transaction didn't propagate because it has some problems, but i didn't look into this. On the block explorer you linked to, you can actually see the transaction has a low confidence and low miner preference... So it's probably having a low fee or dust outputs...