I attempted a few days ago to make a transfer from my Coinbase account to an account based on Spectrocoin.
On the payment page, I could see two options. One was pointing to a bitcoin:// link, which could not open since I have no software on my pc, the other was via a Spectrocoin account, which I didn't have (with funds)
So I sent the funds from Coinbase using the Accounts > Send interface.
I transferred the funds to the address provided by the Spectrocoin page. On it, there was a timer, which I think was 15 minutes, but the transaction on Coinbase started out as "pending" and remained pending for around 12 hours.
Eventually, the transaction did go through, and Coinbase gives a link that reports its details (though for some reason they are slightly different).
but the address is the same.
However, the person I'm sending the bitcoin to said that they didn't receive the funds. Trusting this person (and I do), it seems the funds are now with Spectrocoin.
I have contacted the Spectrocoin helpdesk as I was considering moving my funds to them from Coinbase, given the recent problems that I've had with the latter. But clearly if this happens again, then how am I supposed to trust either Coinbase or Spectrocoin with my funds?
Am I missing something? Isn't bitcoin supposed to be secure and easy? This was only my second transaction and I feel like everything is way more complicated than the bitcoin evangelists make it appear...
And by the way, I'm from the EU but for some reason, on Spectrocoin:
"Users from Your country are not allowed to submit documents for verification"
If you have a transaction ID, people will be able to help. It sounds like Spectrocoin has the coins. If coinbase.com shows the transaction, then that tells you a lot about Spectrocoin if they say they don't have them.
Bitcoin is easy to use and secure. If you handed Euros to a random person on the street (Spectrocoin) and then they (possibly) scammed you, would you say the Euro wasn't secure? Of course not. Ditto if you gave them to a bank that you hadn't verified they were legit.
In short, don't use online wallets unless you know they are legit and reliable. Coinbase is pretty much that way and although they do have growing pains, they aren't scammers. Use Electrum or Bitcoin Core - ONLY from the official web sites of course.