Trezor + Electrum = Connection failed

kolloh

legendary

Activity: 1736

Merit: 1023

Quote from: kryptopojken on June 25, 2017, 05:01:31 AM

Quote from: ?? on ??

Quote from: kryptopojken on June 25, 2017, 03:56:11 AM

I followed the steps. Now when running Electrum, it asked me to enter the password from Trezor, but after I did this, Electrum gave me: "Electrum cannot pair with your Trezor. Before you request bitcoins so be sent to the addresses in this wallet, ensure that you can pair with your device, or that you have it's seed... etc"

EDIT: All this started when Electrum Mac asked me to split my wallet into 2 wallet files, now I can't connect any of them Sad

Your USB cable or your USB port on your computer is going bad. Try it on another computer. You can have the same Trezor wallet with on mutiple computers.

No, Trezor works perfectly, USB cable/port as well. I can open other Electrum wallets, just not this specific one that was split into 2 when updating Electrum

What do you mean the wallet was split into 2? Electrum shouldn't split your wallets as far as I know. Is that wallet a multisig address perhaps?

kryptopojken

hero member

Activity: 767

Merit: 532

Quote from: ?? on ??

Quote from: kryptopojken on June 25, 2017, 03:56:11 AM

I followed the steps. Now when running Electrum, it asked me to enter the password from Trezor, but after I did this, Electrum gave me: "Electrum cannot pair with your Trezor. Before you request bitcoins so be sent to the addresses in this wallet, ensure that you can pair with your device, or that you have it's seed... etc"

EDIT: All this started when Electrum Mac asked me to split my wallet into 2 wallet files, now I can't connect any of them Sad

Your USB cable or your USB port on your computer is going bad. Try it on another computer. You can have the same Trezor wallet with on mutiple computers.

No, Trezor works perfectly, USB cable/port as well. I can open other Electrum wallets, just not this specific one that was split into 2 when updating Electrum

kryptopojken

hero member

Activity: 767

Merit: 532

I followed the steps. Now when running Electrum, it asked me to enter the password from Trezor, but after I did this, Electrum gave me: "Electrum cannot pair with your Trezor. Before you request bitcoins so be sent to the addresses in this wallet, ensure that you can pair with your device, or that you have it's seed... etc"

EDIT: All this started when Electrum Mac asked me to split my wallet into 2 wallet files, now I can't connect any of them Sad

kolloh

legendary

Activity: 1736

Merit: 1023

Quote from: kryptopojken on June 24, 2017, 09:40:56 PM

So I had an Electrum wallet on my Macbook that was linked to my Trezor. One day, after having opened the wallet, it urged me to update my Electrum wallet (it was a rarely used wallet so old version of Electrum). After I updated Electrum, I got the message that the new wallet doesn't support this wallet type, and that it would save it as 2 different wallets? Something like that, can't really remember.

Now the problem is that after this, I can see my balance, but the wallet can't connect to Trezor and therefore I can't move my coins. I have tried to export, and tried to connect on my PC, but I get the message "Connection failed" when trying to send, and the Trezor icon in the bottom right is red.

I'm using Win10, with the latest version of electrum. Anyone know how to get it to connect? I have tried with Trezor bridge both installed and uninstalled.

EDIT: I have the latest firmware on Trezor, and it works without problems on trezor.io
EDIT2: I tried to go File-New/Restore and chose Hardware Wallet, but Electrum can't even find my Trezor, even though it works perfectly on wallet.trezor.io. Again, Windows 10

Try the steps listed on the following page and see if they help resolve your issues:
https://github.com/spesmilo/electrum/issues/2318

kryptopojken

hero member

Activity: 767

Merit: 532

So I had an Electrum wallet on my Macbook that was linked to my Trezor. One day, after having opened the wallet, it urged me to update my Electrum wallet (it was a rarely used wallet so old version of Electrum). After I updated Electrum, I got the message that the new wallet doesn't support this wallet type, and that it would save it as 2 different wallets? Something like that, can't really remember.

Now the problem is that after this, I can see my balance, but the wallet can't connect to Trezor and therefore I can't move my coins. I have tried to export, and tried to connect on my PC, but I get the message "Connection failed" when trying to send, and the Trezor icon in the bottom right is red.

I'm using Win10, with the latest version of electrum. Anyone know how to get it to connect? I have tried with Trezor bridge both installed and uninstalled.

EDIT: I have the latest firmware on Trezor, and it works without problems on trezor.io
EDIT2: I tried to go File-New/Restore and chose Hardware Wallet, but Electrum can't even find my Trezor, even though it works perfectly on wallet.trezor.io. Again, Windows 10

Topic: Trezor + Electrum = Connection failed (Read 653 times)