Author

Topic: TREZOR malfunction. (Read 2201 times)

legendary
Activity: 1120
Merit: 1002
May 19, 2015, 03:53:56 AM
#40
may  i propose you to start electrum, with your trezor plugged in; choose "new wallet" instead of "restore" & choose: "harware harware wallet" , then "trezor" , finally put your trezor PIN  when requested.. & tell us what happend please..

kind regards;
hero member
Activity: 770
Merit: 500
May 18, 2015, 07:50:40 PM
#39
I UPLOADED THE seed. but no dresses or coins showed up :/ what did i do wrong ?

What version did you use? Are you sure electrum is connected to a server? If you used 1.9.8 install 2.1.1 and the addresses should show.

says wallet not connected. how do i fix that ?

Have you tried closing and opening electrum again? You can also chose the server manually.
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 07:36:07 PM
#38
I UPLOADED THE seed. but no dresses or coins showed up :/ what did i do wrong ?

What version did you use? Are you sure electrum is connected to a server? If you used 1.9.8 install 2.1.1 and the addresses should show.

says wallet not connected. how do i fix that ?
hero member
Activity: 770
Merit: 500
May 18, 2015, 07:34:40 PM
#37
I UPLOADED THE seed. but no dresses or coins showed up :/ what did i do wrong ?

What version did you use? Are you sure electrum is connected to a server? If you used 1.9.8 install 2.1.1 and the addresses should show.
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 07:29:20 PM
#36
I UPLOADED THE seed. but no dresses or coins showed up :/ what did i do wrong ?
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 07:20:58 PM
#35
Make sure you click restore wallet and chose hardware wallet --> trezor

Good luck...  Grin

LOl. i'm a noob now. but i got a Wallet there already...how do i go back to ''create a wallet'' section
hero member
Activity: 770
Merit: 500
May 18, 2015, 07:16:00 PM
#34
Make sure you click restore wallet and chose hardware wallet --> trezor

Good luck...  Grin
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 07:15:10 PM
#33
i can't recover with electrum. it dosen't support 24 word seed. the ''Next button'' is grey when i type it in.

I am almost sure you have to restore using 1.9.8 and then install 2.0.2 and the wallet should open. Please let us know if this worked.

i'm not quite sure what you mean ?

do you have any links which could help me ?

https://download.electrum.org/

You can also try 2.1.1 it should work with 24 words seeds. Also did you get in touch with trezor support?

i will make it a try.

no response there either Sad
hero member
Activity: 770
Merit: 500
May 18, 2015, 07:13:38 PM
#32
i can't recover with electrum. it dosen't support 24 word seed. the ''Next button'' is grey when i type it in.

I am almost sure you have to restore using 1.9.8 and then install 2.0.2 and the wallet should open. Please let us know if this worked.

i'm not quite sure what you mean ?

do you have any links which could help me ?

https://download.electrum.org/

You can also try 2.1.1 it should work with 24 words seeds. Also did you get in touch with trezor support?
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 07:11:32 PM
#31
i can't recover with electrum. it dosen't support 24 word seed. the ''Next button'' is grey when i type it in.

I am almost sure you have to restore using 1.9.8 and then install 2.0.2 and the wallet should open. Please let us know if this worked.

i'm not quite sure what you mean ?

do you have any links which could help me ?
hero member
Activity: 770
Merit: 500
May 18, 2015, 07:08:00 PM
#30
i can't recover with electrum. it dosen't support 24 word seed. the ''Next button'' is grey when i type it in.

I am almost sure you have to restore using 1.9.8 and then install 2.0.2 2.1.1 and the wallet should open. Please let us know if this worked.
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 06:15:50 PM
#29
....i guess i have to buy a new trezor and hope for the best... ?
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 05:34:17 PM
#28
is there any other wallet i can use to recover my coins ?
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 04:59:43 PM
#27
i can't recover with electrum. it dosen't support 24 word seed. the ''Next button'' is grey when i type it in.
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 04:55:53 PM
#26
I would disregrad the balance amd the transactions shown on the trezor and use a blockexplorer to check your transaction and balance. What's shown on the trezor doesn't count, it's what's on the blockchain that matters.

Use your trezor seed in Electrum 2.x to verify your seed does in fact generate those addresses you have. If it generates the same addresses and those addresses have your expected funds in them, then there is nothing to worry about. It's only the trezor malfuctioning. Get it fixed and use Electrum in the meantime.

Acording to my XPUB i still got all my btc.
hero member
Activity: 672
Merit: 500
May 18, 2015, 04:54:05 PM
#25
I would disregrad the balance amd the transactions shown on the trezor and use a blockexplorer to check your transaction and balance. What's shown on the trezor doesn't count, it's what's on the blockchain that matters.

Use your trezor seed in Electrum 2.x to verify your seed does in fact generate those addresses you have. If it generates the same addresses and those addresses have your expected funds in them, then there is nothing to worry about. It's only the trezor malfuctioning. Get it fixed and use Electrum in the meantime.
copper member
Activity: 1498
Merit: 1520
No I dont escrow anymore.
May 18, 2015, 04:46:39 PM
#24
i choked my Xpub (??) in blockchain. are those my Adresses ? it says total 4.84 BTC received (which is the Exact amount i've Ever had on that account) and then total balance 4.009 Final. which should be what i've got.

does this mean my coins are not gone and that its just my razor which is Fucked up ?

Xpub refers to the master public key and contains all addresses to your wallet, yes. I suspect that you did not receive coins from somewhere, but that there is something wrong with the trezor. Its probably best to contact them directly and see if you can get a replacement or if there is some different sort to reset it.

As long as you have your seed your coins are safe. The new version of Electrum (beta!!!) should be able to work with 24 word seeds.
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 04:35:29 PM
#23
i choked my Xpub (??) in blockchain. are those my Adresses ? it says total 4.84 BTC received (which is the Exact amount i've Ever had on that account) and then total balance 4.009 Final. which should be what i've got.

does this mean my coins are not gone and that its just my razor which is Fucked up ?
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 03:27:29 PM
#22
i've now tried to connect to another Computer. same thing.

Things i've tried.

Reconnect the Trezor.
update it (5 times)
used a different browser.
Used the recovery seed.
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 02:51:26 PM
#21
this is really strange..   Roll Eyes   have you already got a feedback from trezor support?

nope... check this out  see how Wallet 9 shows 7.9 but transaction log says 4.08

Also those 2+ and 4+ BTC transactions are when i tried to move my funs from wallet 9 to 1 to see if it would fix the problem.
legendary
Activity: 1120
Merit: 1002
May 18, 2015, 02:47:07 PM
#20
this is really strange..   Roll Eyes   have you already got a feedback from trezor support?
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 02:27:30 PM
#19
if i look in my transaction log to the left where it says how much coins i have, it says 4.08 on that ''Account'' which should be Exactly how much i should have. but on my left where i can see my account it says 7.9
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 02:17:24 PM
#18
okey recovery seed worked. i was just to stupid not to read the device. BUT i still got way more BTC then i should.
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 02:10:13 PM
#17
so i wiped the device to use my recovery seed. guess what. its NOT working...
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 01:51:48 PM
#16
okey i just checked my logs. yesterday i sent 0.1 BTC to a adress and 2 days before that i sent 0.4 btc. but look at the TX above them https://blockchain.info/address/1KcpgdV4kDyMu6aA4W8tUrTzSnzAwsi3rD

what is happening ?

There is no above for me. I only see you send ~.4 and .1 and the rest goes to a change address (assumption based on you are using an HD wallet, I have no way to know if they are your change addresses or not).

Recovering from seed sounds good, maybe use Mycelium (Android or iOS) to make sure the Trezor itself is not defect.

am i not enable to use the recovery seed twice if my trezor would fail ? Trezor used a 24 word Recovery seed Mycelium supports 12
copper member
Activity: 1498
Merit: 1520
No I dont escrow anymore.
May 18, 2015, 01:49:15 PM
#15
okey i just checked my logs. yesterday i sent 0.1 BTC to a adress and 2 days before that i sent 0.4 btc. but look at the TX above them https://blockchain.info/address/1KcpgdV4kDyMu6aA4W8tUrTzSnzAwsi3rD

what is happening ?

There is no above for me. I only see you send ~.4 and .1 and the rest goes to a change address (assumption based on you are using an HD wallet, I have no way to know if they are your change addresses or not).

Recovering from seed sounds good, maybe use Mycelium (Android or iOS) to make sure the Trezor itself is not defect.
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 01:44:31 PM
#14
Ran ''forget device'' still nothing
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 01:42:32 PM
#13
Should i wipe my device and use the recovery seed ?
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 01:40:10 PM
#12
those 1.9 and 2.4 BTC TX does NOT show up on my trezor and i have not made them.
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 01:39:14 PM
#11
okey i just checked my logs. yesterday i sent 0.1 BTC to a adress and 2 days before that i sent 0.4 btc. but look at the TX above them https://blockchain.info/address/1KcpgdV4kDyMu6aA4W8tUrTzSnzAwsi3rD

what is happening ?
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 01:35:19 PM
#10
Without details, it is impossible to help you determine what happened.

You can try contacting Trezor and see if they provide any support to understand what is happening with your wallet if you aren't able to share any of the details with us.

i'm not sure on how to describe it.

i wa sending some coins. when i look at my wallet i suddenly had 2 more coins then i should've had. i checked my transaction list to see if someone did send me 2 more coins. i found NO transaction indicating i got 2 more BTC. i then Updated my trezor. still had 6 BTC. i unplugged it and plunged it in again. one more BTC showed up. so i got a total of 7 BTC. i tried to move them from one adress to another. it Worked (but no transaction on blockchain took place)

Do any of the "increasing balance" transactions appear on any of the common blockchain explorers?

No, none of them. and i can't even use my original coins or find them....
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 01:34:52 PM
#9
can't make a single transaction now. it shows up perfect on the trezor but not on blockchain
copper member
Activity: 1498
Merit: 1520
No I dont escrow anymore.
May 18, 2015, 01:34:05 PM
#8
Without details, it is impossible to help you determine what happened.

You can try contacting Trezor and see if they provide any support to understand what is happening with your wallet if you aren't able to share any of the details with us.

i'm not sure on how to describe it.

i wa sending some coins. when i look at my wallet i suddenly had 2 more coins then i should've had. i checked my transaction list to see if someone did send me 2 more coins. i found NO transaction indicating i got 2 more BTC. i then Updated my trezor. still had 6 BTC. i unplugged it and plunged it in again. one more BTC showed up. so i got a total of 7 BTC. i tried to move them from one adress to another. it Worked (but no transaction on blockchain took place)

Do any of the "increasing balance" transactions appear on any of the common blockchain explorers?
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 01:28:14 PM
#7
Without details, it is impossible to help you determine what happened.

You can try contacting Trezor and see if they provide any support to understand what is happening with your wallet if you aren't able to share any of the details with us.

i'm not sure on how to describe it.

i wa sending some coins. when i look at my wallet i suddenly had 2 more coins then i should've had. i checked my transaction list to see if someone did send me 2 more coins. i found NO transaction indicating i got 2 more BTC. i then Updated my trezor. still had 6 BTC. i unplugged it and plunged it in again. one more BTC showed up. so i got a total of 7 BTC. i tried to move them from one adress to another. it Worked (but no transaction on blockchain took place)
legendary
Activity: 3416
Merit: 4658
May 18, 2015, 01:26:03 PM
#6
Without details, it is impossible to help you determine what happened.

You can try contacting Trezor and see if they provide any support to understand what is happening with your wallet if you aren't able to share any of the details with us.

Note: Do NOT share any private keys or Trezor recovery seeds!
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 01:25:08 PM
#5
Aww what the F*CK i got 7 btc now ?
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 01:23:47 PM
#4
okey, getting worried now. i can't even make a Transaction now
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 01:19:36 PM
#3
Need more details.

Are you willing to share any of the addresses or transaction ID's involved in the issue?

The only way you could have increased your bitcoins by 2 BTC is if someone sent you an additional 2 BTC.  Either you forgot that someone was going to be sending those additional 2 BTC to you, or someone accidentally sent 2 BTC to your address when they meant to send to someone else.

If it was an accident, then the sender will probably try and contact you in the near future to determine if you would be willing to send them the bitcoins back.

No this is some crazy shit. okey so i was sending some coins, i loked at my wallet to see how much i got left and i saw that i had 6 BTC instead of 4.1 i updated my trezor to see what would happen. still got 6 BTC. i moved my funds from wallet ''9'' to wallet ''1'' still got 6 btc but no real transaciton took part. i checked the ID i got which was invaid
legendary
Activity: 3416
Merit: 4658
May 18, 2015, 01:17:11 PM
#2
Need more details.

Are you willing to share any of the addresses or transaction ID's involved in the issue?

The only way you could have increased your bitcoins by 2 BTC is if someone sent you an additional 2 BTC.  Either you forgot that someone was going to be sending those additional 2 BTC to you, or someone accidentally sent 2 BTC to your address when they meant to send to someone else.

If it was an accident, then the sender will probably try and contact you in the near future to determine if you would be willing to send them the bitcoins back.
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 01:10:59 PM
#1
Wow. this is the second time my Trezor Malfunctions.
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