Author

Topic: Unexpected GLBSE downtime. (Read 2956 times)

sr. member
Activity: 266
Merit: 250
The king and the pawn go in the same box @ endgame
June 04, 2012, 03:26:41 PM
#28
whats your region Dalkore?
Still getting not found in central US.
legendary
Activity: 1330
Merit: 1026
Mining since 2010 & Hosting since 2012
June 04, 2012, 03:07:43 PM
#27
I just logged in and its online (1:07pm PST)
sr. member
Activity: 266
Merit: 250
The king and the pawn go in the same box @ endgame
June 04, 2012, 03:06:08 PM
#26
Im getting a page not found currently when I try to log in.
full member
Activity: 140
Merit: 100
June 03, 2012, 04:49:45 AM
#25
There is already Bitcoin Global on twitter. It seems reasonably official. Any confirmation of that here or on website or on blog linked at the bottom of the website?
newbie
Activity: 52
Merit: 0
June 01, 2012, 11:17:09 PM
#24
Seeing "502 Bad Gateway" error now
sr. member
Activity: 352
Merit: 250
May 31, 2012, 01:25:42 PM
#23
Twitter status account and mailing list is a great idea, I'll get to work adding them.

There is a desktop Google Auth application http://code.google.com/p/gauth4win/downloads/detail?name=gauth4win.rar

Although I don't know how secure this app is(I've not checked it out).

Guys please ensure that you are not using the same password on different websites, this is the primary cause of accounts getting compromised.

Again, sorry for the downtime but it's better safe than sorry.

Nefario

Just a question but what happens when I lose my phone(or flash a new rom?). Is their a easy way to reset the authentication ?

If you lose it no, no easy way.

Best thing to do is write down the code.
Oh no. I've scanned it to my phone, and the QR-code has disappeared from my settings page. What should I do to get the code? The GA app is still working in my phone, I just want a backup as I flash my phone regularly.

Deactiate the GA again en then reanable it. Only way to do it. Wink
donator
Activity: 919
Merit: 1000
May 31, 2012, 01:11:54 PM
#22
I tried to enable 2FA but it seems to be only for smart phones & I don't use one, could you make it available for Yubi keys or even just a 4 digit PIN to enter via a drop down menu would be good, thanks

It was easy enough to find this thread on the forum once I saw that GLBSE was down for a while, in fact it was just where one would expect it & also near the top of recent unread posts in the Bitcoin forum as a whole, np

+x for Yubikey (like it is used for MyWallet/blockchain.info)
legendary
Activity: 1288
Merit: 1227
Away on an extended break
May 31, 2012, 01:08:04 PM
#21
Twitter status account and mailing list is a great idea, I'll get to work adding them.

There is a desktop Google Auth application http://code.google.com/p/gauth4win/downloads/detail?name=gauth4win.rar

Although I don't know how secure this app is(I've not checked it out).

Guys please ensure that you are not using the same password on different websites, this is the primary cause of accounts getting compromised.

Again, sorry for the downtime but it's better safe than sorry.

Nefario

Just a question but what happens when I lose my phone(or flash a new rom?). Is their a easy way to reset the authentication ?

If you lose it no, no easy way.

Best thing to do is write down the code.
Oh no. I've scanned it to my phone, and the QR-code has disappeared from my settings page. What should I do to get the code? The GA app is still working in my phone, I just want a backup as I flash my phone regularly.
hero member
Activity: 602
Merit: 513
GLBSE Support [email protected]
May 31, 2012, 11:47:53 AM
#20
Our apologies, but we had to bring the site down for a bit while we investigate a potential problem. It will be back up as soon as possible. Please bear with us as we check things out.

It's been down for a while now ...

How much longer ?



It's been back up for hours now.
sr. member
Activity: 352
Merit: 250
May 31, 2012, 10:15:54 AM
#19
Twitter status account and mailing list is a great idea, I'll get to work adding them.

There is a desktop Google Auth application http://code.google.com/p/gauth4win/downloads/detail?name=gauth4win.rar

Although I don't know how secure this app is(I've not checked it out).

Guys please ensure that you are not using the same password on different websites, this is the primary cause of accounts getting compromised.

Again, sorry for the downtime but it's better safe than sorry.

Nefario

Just a question but what happens when I lose my phone(or flash a new rom?). Is their a easy way to reset the authentication ?

If you lose it no, no easy way.

Best thing to do is write down the code.

Thanks
Found on the internet that the best way is to take a screenshot of the QR code and store it somewhere safe. (code is the same as QR code)
If you lose your phone later or want to pair an other device just scan the code again and your all set.
hero member
Activity: 602
Merit: 513
GLBSE Support [email protected]
May 31, 2012, 09:52:17 AM
#18
Twitter status account and mailing list is a great idea, I'll get to work adding them.

There is a desktop Google Auth application http://code.google.com/p/gauth4win/downloads/detail?name=gauth4win.rar

Although I don't know how secure this app is(I've not checked it out).

Guys please ensure that you are not using the same password on different websites, this is the primary cause of accounts getting compromised.

Again, sorry for the downtime but it's better safe than sorry.

Nefario

Just a question but what happens when I lose my phone(or flash a new rom?). Is their a easy way to reset the authentication ?

If you lose it no, no easy way.

Best thing to do is write down the code.
sr. member
Activity: 278
Merit: 250
May 31, 2012, 09:29:21 AM
#17
Twitter status account and mailing list is a great idea, I'll get to work adding them.


If its possible to customize Cloudflare's "This website is offline" page, adding a link over to the status page would be very helpful.
sr. member
Activity: 352
Merit: 250
May 31, 2012, 09:11:47 AM
#15
Twitter status account and mailing list is a great idea, I'll get to work adding them.

There is a desktop Google Auth application http://code.google.com/p/gauth4win/downloads/detail?name=gauth4win.rar

Although I don't know how secure this app is(I've not checked it out).

Guys please ensure that you are not using the same password on different websites, this is the primary cause of accounts getting compromised.

Again, sorry for the downtime but it's better safe than sorry.

Nefario

Just a question but what happens when I lose my phone(or flash a new rom?). Is their a easy way to reset the authentication ?
hero member
Activity: 602
Merit: 513
GLBSE Support [email protected]
May 31, 2012, 07:55:17 AM
#14
Twitter status account and mailing list is a great idea, I'll get to work adding them.

There is a desktop Google Auth application http://code.google.com/p/gauth4win/downloads/detail?name=gauth4win.rar

Although I don't know how secure this app is(I've not checked it out).

Guys please ensure that you are not using the same password on different websites, this is the primary cause of accounts getting compromised.

Again, sorry for the downtime but it's better safe than sorry.

Nefario
hero member
Activity: 686
Merit: 500
Wat
May 31, 2012, 07:39:22 AM
#13
Perhaps glbse needs a mailing list...
legendary
Activity: 1316
Merit: 1000
Varanida : Fair & Transparent Digital Ecosystem
May 31, 2012, 07:37:11 AM
#12
I tried to enable 2FA but it seems to be only for smart phones & I don't use one, could you make it available for Yubi keys or even just a 4 digit PIN to enter via a drop down menu would be good, thanks

It was easy enough to find this thread on the forum once I saw that GLBSE was down for a while, in fact it was just where one would expect it & also near the top of recent unread posts in the Bitcoin forum as a whole, np
I have no smartphone either.
donator
Activity: 3108
Merit: 1166
May 31, 2012, 07:22:56 AM
#11
I tried to enable 2FA but it seems to be only for smart phones & I don't use one, could you make it available for Yubi keys or even just a 4 digit PIN to enter via a drop down menu would be good, thanks

It was easy enough to find this thread on the forum once I saw that GLBSE was down for a while, in fact it was just where one would expect it & also near the top of recent unread posts in the Bitcoin forum as a whole, np
legendary
Activity: 2053
Merit: 1356
aka tonikt
May 31, 2012, 07:17:50 AM
#10
Could you maybe announce this kind of messages always in one place?

One forum thread, a twitter account, your blog - anything, where a person could go when GLBSE is down to read that someone is working on the problem...

Because no communication is really frustrating.
And looking of the right thread on the forum does not make it less frustrating - unless you found it Smiley
newbie
Activity: 27
Merit: 0
May 31, 2012, 07:02:43 AM
#9
We should be back up now.

Thank you for your patience.
newbie
Activity: 52
Merit: 0
May 31, 2012, 07:00:05 AM
#8
The site will be back up shortly.

A user's account was compromised because their login details had been acquired outside of the GLBSE system. As we couldn't be sure this was the case immediately, we brought the site down until a thorough investigation could take place.

2-factor authentication would have prevented this from occurring, and we would encourage all users who have not activated that feature to do so.

We again apologize for the downtime, but feel it was well warranted in the circumstances.

It's back. Thanks.
sr. member
Activity: 341
Merit: 250
May 31, 2012, 06:55:30 AM
#7
Thanks for the timely updates & attention to these matters.

newbie
Activity: 27
Merit: 0
May 31, 2012, 06:51:22 AM
#6
The site will be back up shortly.

A user's account was compromised because their login details had been acquired outside of the GLBSE system. As we couldn't be sure this was the case immediately, we brought the site down until a thorough investigation could take place.

2-factor authentication would have prevented this from occurring, and we would encourage all users who have not activated that feature to do so.

We again apologize for the downtime, but feel it was well warranted in the circumstances.
donator
Activity: 3108
Merit: 1166
May 31, 2012, 06:28:23 AM
#5
following
legendary
Activity: 1316
Merit: 1000
Varanida : Fair & Transparent Digital Ecosystem
May 31, 2012, 06:21:12 AM
#4
Good luck to glbse
newbie
Activity: 27
Merit: 0
May 31, 2012, 06:08:44 AM
#3
At this point we don't believe the issue is on our end, but we are continuing to proceed as if it is until we are more confident in our assessment. As a result this downtime will continue for now. Sorry for any inconvenience.
sr. member
Activity: 350
Merit: 257
Trust No One
May 31, 2012, 04:19:07 AM
#2
Another quick sold-out scared some investor?  Roll Eyes
newbie
Activity: 27
Merit: 0
May 31, 2012, 04:15:17 AM
#1
Our apologies, but we had to bring the site down for a bit while we investigate a potential problem. It will be back up as soon as possible. Please bear with us as we check things out.
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