Author

Topic: UnoCoin was down! [EDIT: Now back online!] (Read 1825 times)

full member
Activity: 163
Merit: 100
July 22, 2017, 02:30:34 AM
#33
why do everyone use unocoin and zebpay so much? how the hell people can buy at so much premium ? plus its not a trading website .
newbie
Activity: 3
Merit: 0
Great News Buddy...
full member
Activity: 853
Merit: 114
I am really not a fan of this Unocoin as there service which they provide are not useful for me (note I am giving suggestion on my personal maybe its useful for other but better research before using it).
So I don't like Unocoin better to use coinsecure or zebpay better research before.
what happen this were down and now activated back ?

try CoinSecure, perhaps you will have a better experience with them.

yes, they were down for some unscheduled maintenance. but now all is ok, and they are back online.
newbie
Activity: 28
Merit: 0
I am really not a fan of this Unocoin as there service which they provide are not useful for me (note I am giving suggestion on my personal maybe its useful for other but better research before using it).
So I don't like Unocoin better to use coinsecure or zebpay better research before.
what happen this were down and now activated back ?
sr. member
Activity: 647
Merit: 274
Happy to see unocoin back in action...I ve checked my account and there was some mandatory updates etc.. my balance is safe.

hero member
Activity: 770
Merit: 500
Guys, unocoin is online now. But I lost one transaction I think. I got my payment from sun contract signature campaign this weekened to unocoin address. When the campaign manager sent me the payment , I think unocoin site was down and I didn't notice that also.  Now its not credited in my wallet. I think I lost my coins that the campaign manager send .Anyways  I have opened a ticket in unocoin support. Guys, anyone knows how many days, unocoin support will take to reply to a ticket?

Guys just want to inform that I received my coins today, infact just now credited to my wallet. So happy now. I thought I lost my coins. But got it . Really guys, unocoin is a geninue and wonderful  service.   
full member
Activity: 853
Merit: 114
UnoCoin is working now. My INR and BTC balance were safe.

It was going to be safe only. They are reputed and being in the business for very long time. Only thing that suddenly going down with telephone line shut was the little panic that users started to think about it. Along with a day extension of Unocoin down added more panic to the situation. Good rest all is fine now .


yes, all is fine.

i must say the efficiency of buying BTC with UnoCoin is so far the best I have experienced in India (im a newbie).
ZebPay was a joke (see https://bitcointalksearch.org/topic/zebpay-support-is-non-existent-1980734) and CoinSecure has my bank account verification as pending for the last 10 days. BTCXIndia it seems is not interested at all in new customers.
hero member
Activity: 1218
Merit: 557
UnoCoin is working now. My INR and BTC balance were safe.

It was going to be safe only. They are reputed and being in the business for very long time. Only thing that suddenly going down with telephone line shut was the little panic that users started to think about it. Along with a day extension of Unocoin down added more panic to the situation. Good rest all is fine now .
full member
Activity: 853
Merit: 114
UnoCoin is working now. My INR and BTC balance were safe.
hero member
Activity: 770
Merit: 500
Guys, unocoin is online now. But I lost one transaction I think. I got my payment from sun contract signature campaign this weekened to unocoin address. When the campaign manager sent me the payment , I think unocoin site was down and I didn't notice that also.  Now its not credited in my wallet. I think I lost my coins that the campaign manager send .Anyways  I have opened a ticket in unocoin support. Guys, anyone knows how many days, unocoin support will take to reply to a ticket?
sr. member
Activity: 910
Merit: 252
I hope its up again i was checking in mobile wallet there is no error or service notification but i couldn't able to see any of my bitcoin wallet balance lets wait for some more time once i get balance i will confirm .
newbie
Activity: 2
Merit: 0
They're live again. Thank God I thought I'd loose the money.
member
Activity: 63
Merit: 10
why is Unocoin still down?
newbie
Activity: 4
Merit: 0
I got mail and notification form bitcoin it will be back on tuesday by evening but today wednesday till now its not functioning . I have  very decent amount of bitcoin in UNOCOIN wallet . Could somebody reply when it really works.
Website Update : "Dear Customers, We are facing couple of hiccups. We will be live with in an hour or two!"
In their FB Post replied to Members : "Dear Customers within three hours site will be LIVE."

But already past 5hrs since the FB post.

I already switched to pocket and zebpay.
sr. member
Activity: 434
Merit: 250
I got mail and notification form bitcoin it will be back on tuesday by evening but today wednesday till now its not functioning . I have  very decent amount of bitcoin in UNOCOIN wallet . Could somebody reply when it really works.
hero member
Activity: 756
Merit: 502
Someone rush to unocoin  office with water bottles. Now all of them are having hiccups..
legendary
Activity: 1512
Merit: 1010
ITSMYNE 🚀 Talk NFTs, Trade NFTs 🚀
How Do you work round the clock if  the clock is not round but square...admit it unocoin, what does your clock look like



At least now it may look fishy to some people I guess.
I had used their mobile application only for a week and observed that it consumes lots of data, uninstalled it.
IMO Zebpay application is the best in India.
hero member
Activity: 756
Merit: 502
How Do you work round the clock if  the clock is not round but square...admit it unocoin, what does your clock look like

newbie
Activity: 4
Merit: 0
They only said Tuesday EOD, but they did not say the date>>> or month>>> year.

It is Tuesday december 2019 dude.

No, It is Tuesday April, 2020. My Lucky Day.
hero member
Activity: 756
Merit: 502
They only said Tuesday EOD, but they did not say the date>>> or month>>> year.

It is Tuesday december 2019 dude.
newbie
Activity: 56
Merit: 0
Yes I Just got a message from Unocoin saying that it has been down like is waiting for site to get up find the thread and waiting to see for a new change developed in it and love to increase bitcoins Cool8
newbie
Activity: 4
Merit: 0
Looks like next update will be "be back online by Wednesday EOD"
full member
Activity: 853
Merit: 114
to back up my claim.. here's a screenshot of data usage.


Im not on any data pack so i have to pay for this too. Thanks Unocoin. #ScamCoin.

that's crazy!   i have also had the app on my phone for the last 4-5 days, but only 17MB used.
newbie
Activity: 10
Merit: 0
to back up my claim.. here's a screenshot of data usage.
http://imgur.com/a/aGDNl

Im not on any data pack so i have to pay for this too. Thanks Unocoin. #ScamCoin.
newbie
Activity: 10
Merit: 0
unocoin app has consumed 1.4GB of data on my mobile device this week. I don't know what sort of information it is sending back to unocoin from my phone.

I use apple music to stream music on a daily basis. in comparison, apple music has consumed only 150mb of data(or less).
This is crazy. I don't know what these people are upto.
full member
Activity: 853
Merit: 114
well i also got the same mail.

now it doesn't seem fishy, but it does sound like they got hacked.  hopefully no funds are missing (customers or their own).
sr. member
Activity: 647
Merit: 274

https://ibb.co/fwCKDQ
Anyone else got this mail.? I don't have any funds in unocoin but this looks fishy to me. Hopefully, everything will be fine with them because it's one of the good exchanges in India.

I just received the mail now. How can you say that it is "fishy". They identified a security threat and is working on it. Lets not assume things and then lead it to unwanted allegations.

They are only taking time till tuesday which is fine, I hope no one has or will lose their hard earned money/btc.

sr. member
Activity: 647
Merit: 274
Dear Customers,
 
We regret to inform you that a security vulnerability was discovered on our server on June 23rd at 12:07 PM and it was the result of a server migration that took place on June 14th, 2017 during mid-night.  Despite this unfortunate incident, please note that ALL customer funds are safe and secure.  As soon as we identified the threat, we stopped customer withdrawals, blocked access to customer accounts and moved our database to read-only mode.  We’re also taking this opportunity to upgrade our infrastructure and security protocols.  To finish testing our system before going live, we require another day and plan to be online by end of day Tuesday.  Your account security and funds are of primary concern to us.  To help increase overall security for our users, we will make it mandatory that everyone change their passwords when we go live.  Thanks for your patience.
 
Sincerely,
Sathik Vishwanath
CEO and Co-Founder, Unocoin


From my inbox..
legendary
Activity: 1512
Merit: 1010
ITSMYNE 🚀 Talk NFTs, Trade NFTs 🚀

https://ibb.co/fwCKDQ
Anyone else got this mail.? I don't have any funds in unocoin but this looks fishy to me. Hopefully, everything will be fine with them because it's one of the good exchanges in India.
newbie
Activity: 4
Merit: 0
They won't back today. Already they replied to one fb users that they will back on Tuesday EOD.
In next few days I think even if we have access they might block withdraw or send btc option for further few days. Because they might say due to huge withdraw request/send request all service may take more time than normal. Such a poor support and service.
Time to switch other.
Here is the reply in their FB to user.

"Unocoin Dear Customers, We regret to inform you that we are required to suspend all our services due to some unplanned maintenance activities of our website and our toll-free line. While we are working round the clock to resolve the issues and be back online by tuesday EOD, we would like to highlight that your BTC and INR balance is fully safe with us. We appreciate your patience in this regard while we work through this unexpected outage."
full member
Activity: 853
Merit: 114
But thing is that their toll free no is also down as they mentioned so what it could be that causing them to even temporally close the toll free no?

Exactly! Why would a support line be down in such a time?  And why would they write we are required to suspend all our services due to some unplanned maintenance activities and we would like to highlight that your BTC and INR balance is fully safe ??

they could simply write, that "our site is down for maintenance".

unplanned maintenance sounds like it could be a response to a hack.

def. raises concern.
hero member
Activity: 1218
Merit: 557
I think you should not worry about it. They are reputed site and should be back as they said by Monday EOD. But thing is that their toll free no is also down as they mentioned so what it could be that causing them to even temporally close the toll free no?
full member
Activity: 853
Merit: 114
"Dear Customers, We regret to inform you that we are required to suspend all our services due to some unplanned maintenance activities of our website and our toll-free line. While we are working round the clock to resolve the issues and be back online by Monday EOD, we would like to highlight that your BTC and INR balance is fully safe with us. We appreciate your patience in this regard while we work through this unexpected outage."

Usually when someone says there is no need to be concerned, it means you should start to be concerned.  I have almost 0.1BTC in my UnoCoin wallet.



28 June - 8pm - EDIT: UnoCoin is now back online and functioning normally.
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