Topic: Update: coindirect is not a scam (Read 242 times)
ya, coindirect is scammer website , i have buy btc be4 but all btc cant send out always show limit not enough ! try email customer services , always ask you topup only now my money all stuck inside can see and cant use !
I have received a response from Coindirect's COO. Hoping to have the matter resolved today.
This is the holding company for Coindirect: https://www.balfourgroup.com
Will be paying them a visit tomorrow to get some answers and hopefully my deposit back.
Will be paying them a visit tomorrow to get some answers and hopefully my deposit back.
Looks like I'm not the only one:
https://mybroadband.co.za/forum/threads/coindirect-insolvent.1034939/#post-23714353
https://mybroadband.co.za/forum/threads/coindirect-insolvent.1034939/#post-23714353
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Please stay away from coindirect and do not deal with them! They seem like a great site for South Africans to buy and sell altcoins, but they are definitely a scam.
If my withdrawals get released I will update the post. Even if they do release them trust me, you do not want to be begging for your coins to be released.
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Please stay away from coindirect and do not deal with them! They seem like a great site for South Africans to buy and sell altcoins, but they are definitely a scam.
If my withdrawals get released I will update the post. Even if they do release them trust me, you do not want to be begging for your coins to be released.
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yes, update us about your case. hope you will get back your money. you should have tested the exchange using small amount of btc at first.
who would want to beg your money in the first place? this is a red flag for an exchange!!!
Do I read it correctly that you have withdrawn the case from the police station? Marked in bold.
If it is true then you made a mistake by withdrawing the case, you should have stayed in touch with police so that they can help you recover the funds.
CoinDirect seems inactive in this forum and doesn't use this forum to promote their business. You better keep in touch with the police.
this post will allow other coindirect users to be cautious dealing with them.
wont use their services upon reading this case. their services are available in my country also.
Will do. They have disabled posts on their telegram group as well which has over 1200 members. Too bad I only noticed this 5 days after sending them the funds.
No the case is still open at the police station, but the case has been withdrawn with the bank after coindirect promised to give us our coins immediately after we close the case at the bank.
Understood! Have you informed the police about the current update of the problem you are facing? If not, then inform them so that they can find a solution and help you out. 
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Please stay away from coindirect and do not deal with them! They seem like a great site for South Africans to buy and sell altcoins, but they are definitely a scam.
If my withdrawals get released I will update the post. Even if they do release them trust me, you do not want to be begging for your coins to be released.
---
Please stay away from coindirect and do not deal with them! They seem like a great site for South Africans to buy and sell altcoins, but they are definitely a scam.
If my withdrawals get released I will update the post. Even if they do release them trust me, you do not want to be begging for your coins to be released.
---
yes, update us about your case. hope you will get back your money. you should have tested the exchange using small amount of btc at first.
who would want to beg your money in the first place? this is a red flag for an exchange!!!
Do I read it correctly that you have withdrawn the case from the police station? Marked in bold.
If it is true then you made a mistake by withdrawing the case, you should have stayed in touch with police so that they can help you recover the funds.
CoinDirect seems inactive in this forum and doesn't use this forum to promote their business. You better keep in touch with the police.
this post will allow other coindirect users to be cautious dealing with them.
wont use their services upon reading this case. their services are available in my country also.
So my wife and I decided to purchase 1 BTC last week Thursday and got around 170,000 ZAR together from savings we had and deposited it into coindirect.com
It was a First national bank to First National Bank transfer that cleared into coindirect's account immediately. We only received our funds 28 or 29 hours later after sending around 20 emails to [email protected]. The price of BTC went up by 20,000 ZAR since we decided to purchase 1 btc. If they had cleared our funds immediately like they should have we would have had 1 btc and benefited from the 20,000 ZAR upswing.
They have not responded to a single email since Friday afternoon. My wife and I sent multiple emails basically begging for support. I managed to get hold of them on facebook. Another nightmare. I was told the funds got cleared. I checked my wife's account and guess what, no funds in the account. 1 hour later I get a message after sending many more message to support without any reply that the funds are in the wallet. I then proceeded to buy btc.
They list their price of the coin at 196,000 ZAR per coin. On the last screen after I confirmed the purchase I see that they charged me 202,000 ZAR per coin. 6000 ZAR difference (around $500 USD). I sent another mail to support and to the facebook support team. No response. I waited another 2 hours for the BTC that I paid 6000 ZAR more for to clear in my account. I requested a withdrawal of the remaining funds and asked them to release the BTC as I did not want to deal with a site like this where you get no support.
They refused to release my remaining 155,000 ZAR deposit back into my bank account, so I opened a fraud case at the police station and got the bank to freeze their account. Almost immediately after freezing their account I got replies from support. Making big promises telling me that they would release the coins immediately once they are purchased if I close the fraud case. Which I did. Turns out they were lying again. After almost 4 days, I got my ZAR added to my balance. I bought btc, and tried to withdraw it. Both my withdrawals failed and support responded with "We don't know why your withdrawals failed, please try to request again"
I requested another 2 withdrawals and they both got rejected. I have now requested another 2 withdrawals and they have been pending for 2 hours and no reply from support again.
Please stay away from coindirect and do not deal with them! They seem like a great site for South Africans to buy and sell altcoins, but they are definitely a scam.
If my withdrawals get released I will update the post. Even if they do release them trust me, you do not want to be begging for your coins to be released.
~4 images~
It was a First national bank to First National Bank transfer that cleared into coindirect's account immediately. We only received our funds 28 or 29 hours later after sending around 20 emails to [email protected]. The price of BTC went up by 20,000 ZAR since we decided to purchase 1 btc. If they had cleared our funds immediately like they should have we would have had 1 btc and benefited from the 20,000 ZAR upswing.
They have not responded to a single email since Friday afternoon. My wife and I sent multiple emails basically begging for support. I managed to get hold of them on facebook. Another nightmare. I was told the funds got cleared. I checked my wife's account and guess what, no funds in the account. 1 hour later I get a message after sending many more message to support without any reply that the funds are in the wallet. I then proceeded to buy btc.
They list their price of the coin at 196,000 ZAR per coin. On the last screen after I confirmed the purchase I see that they charged me 202,000 ZAR per coin. 6000 ZAR difference (around $500 USD). I sent another mail to support and to the facebook support team. No response. I waited another 2 hours for the BTC that I paid 6000 ZAR more for to clear in my account. I requested a withdrawal of the remaining funds and asked them to release the BTC as I did not want to deal with a site like this where you get no support.
They refused to release my remaining 155,000 ZAR deposit back into my bank account, so I opened a fraud case at the police station and got the bank to freeze their account. Almost immediately after freezing their account I got replies from support. Making big promises telling me that they would release the coins immediately once they are purchased if I close the fraud case. Which I did. Turns out they were lying again. After almost 4 days, I got my ZAR added to my balance. I bought btc, and tried to withdraw it. Both my withdrawals failed and support responded with "We don't know why your withdrawals failed, please try to request again"
I requested another 2 withdrawals and they both got rejected. I have now requested another 2 withdrawals and they have been pending for 2 hours and no reply from support again.
Please stay away from coindirect and do not deal with them! They seem like a great site for South Africans to buy and sell altcoins, but they are definitely a scam.
If my withdrawals get released I will update the post. Even if they do release them trust me, you do not want to be begging for your coins to be released.
~4 images~
Do I read it correctly that you have withdrawn the case from the police station? Marked in bold.
If it is true then you made a mistake by withdrawing the case, you should have stayed in touch with police so that they can help you recover the funds.
CoinDirect seems inactive in this forum and doesn't use this forum to promote their business. You better keep in touch with the police.
No the case is still open at the police station, but the case has been withdrawn with the bank after coindirect promised to give us our coins immediately after we close the case at the bank.
So my wife and I decided to purchase 1 BTC last week Thursday and got around 170,000 ZAR together from savings we had and deposited it into coindirect.com
It was a First national bank to First National Bank transfer that cleared into coindirect's account immediately. We only received our funds 28 or 29 hours later after sending around 20 emails to [email protected]. The price of BTC went up by 20,000 ZAR since we decided to purchase 1 btc. If they had cleared our funds immediately like they should have we would have had 1 btc and benefited from the 20,000 ZAR upswing.
They have not responded to a single email since Friday afternoon. My wife and I sent multiple emails basically begging for support. I managed to get hold of them on facebook. Another nightmare. I was told the funds got cleared. I checked my wife's account and guess what, no funds in the account. 1 hour later I get a message after sending many more message to support without any reply that the funds are in the wallet. I then proceeded to buy btc.
They list their price of the coin at 196,000 ZAR per coin. On the last screen after I confirmed the purchase I see that they charged me 202,000 ZAR per coin. 6000 ZAR difference (around $500 USD). I sent another mail to support and to the facebook support team. No response. I waited another 2 hours for the BTC that I paid 6000 ZAR more for to clear in my account. I requested a withdrawal of the remaining funds and asked them to release the BTC as I did not want to deal with a site like this where you get no support.
They refused to release my remaining 155,000 ZAR deposit back into my bank account, so I opened a fraud case at the police station and got the bank to freeze their account. Almost immediately after freezing their account I got replies from support. Making big promises telling me that they would release the coins immediately once they are purchased if I close the fraud case. Which I did. Turns out they were lying again. After almost 4 days, I got my ZAR added to my balance. I bought btc, and tried to withdraw it. Both my withdrawals failed and support responded with "We don't know why your withdrawals failed, please try to request again"
I requested another 2 withdrawals and they both got rejected. I have now requested another 2 withdrawals and they have been pending for 2 hours and no reply from support again.
Please stay away from coindirect and do not deal with them! They seem like a great site for South Africans to buy and sell altcoins, but they are definitely a scam.
If my withdrawals get released I will update the post. Even if they do release them trust me, you do not want to be begging for your coins to be released.
~4 images~
It was a First national bank to First National Bank transfer that cleared into coindirect's account immediately. We only received our funds 28 or 29 hours later after sending around 20 emails to [email protected]. The price of BTC went up by 20,000 ZAR since we decided to purchase 1 btc. If they had cleared our funds immediately like they should have we would have had 1 btc and benefited from the 20,000 ZAR upswing.
They have not responded to a single email since Friday afternoon. My wife and I sent multiple emails basically begging for support. I managed to get hold of them on facebook. Another nightmare. I was told the funds got cleared. I checked my wife's account and guess what, no funds in the account. 1 hour later I get a message after sending many more message to support without any reply that the funds are in the wallet. I then proceeded to buy btc.
They list their price of the coin at 196,000 ZAR per coin. On the last screen after I confirmed the purchase I see that they charged me 202,000 ZAR per coin. 6000 ZAR difference (around $500 USD). I sent another mail to support and to the facebook support team. No response. I waited another 2 hours for the BTC that I paid 6000 ZAR more for to clear in my account. I requested a withdrawal of the remaining funds and asked them to release the BTC as I did not want to deal with a site like this where you get no support.
They refused to release my remaining 155,000 ZAR deposit back into my bank account, so I opened a fraud case at the police station and got the bank to freeze their account. Almost immediately after freezing their account I got replies from support. Making big promises telling me that they would release the coins immediately once they are purchased if I close the fraud case. Which I did. Turns out they were lying again. After almost 4 days, I got my ZAR added to my balance. I bought btc, and tried to withdraw it. Both my withdrawals failed and support responded with "We don't know why your withdrawals failed, please try to request again"
I requested another 2 withdrawals and they both got rejected. I have now requested another 2 withdrawals and they have been pending for 2 hours and no reply from support again.
Please stay away from coindirect and do not deal with them! They seem like a great site for South Africans to buy and sell altcoins, but they are definitely a scam.
If my withdrawals get released I will update the post. Even if they do release them trust me, you do not want to be begging for your coins to be released.
~4 images~
Do I read it correctly that you have withdrawn the case from the police station? Marked in bold.
If it is true then you made a mistake by withdrawing the case, you should have stayed in touch with police so that they can help you recover the funds.
CoinDirect seems inactive in this forum and doesn't use this forum to promote their business. You better keep in touch with the police.
Just an update guys. I got all my funds from coindirect and have been making regular deposits and receiving my withdrawals really quickly. Would definitely recommend using them. I’m in the process of moving my BTC business account with Luno over to them as well.
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