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Topic: Update on Barclays GBP deposits. (Read 1726 times)

hero member
Activity: 756
Merit: 522
September 25, 2012, 04:03:49 AM
#4
This went over well....
member
Activity: 112
Merit: 10
September 24, 2012, 10:26:02 PM
#3
I tried to make a bank transfer today (before seeing the warning not to make transfers Sat-Mon) and my bank rejected the transfer with an error saying the payment cannot be completed because the receiving bank account has been closed.

Is this related to the above or is there a new problem?

roy

I am not sure, we will check this matter ASAP and let you know.

Regards
hero member
Activity: 563
Merit: 500
September 24, 2012, 02:01:11 PM
#2
I tried to make a bank transfer today (before seeing the warning not to make transfers Sat-Mon) and my bank rejected the transfer with an error saying the payment cannot be completed because the receiving bank account has been closed.

Is this related to the above or is there a new problem?

roy
member
Activity: 112
Merit: 10
September 20, 2012, 02:00:35 AM
#1
https://mtgox.com/press_release_20120920.html

TOKYO - JAPAN - September 20, 2012

Dear Customers:
      
Due to a technical limitation imposed by Barclays, we would like to recommend our users to avoid depositing funds on Saturdays, Sundays and Mondays to avoid any delays.
      
Because of Barclays limitation on its business account history, we are only able to access a maximum of 300 entries per day on our account history during normal banking working days (Tuesday to Friday). Saturday, Sunday, and Monday are condensed into a single day and still bound to the same 300 entries per day limit, which explains some of our recent delays.
      
While we are working with Barclays to increase or remove this 300 entries/day history limitation, we strongly advise our customers in the UK to limit their deposits only to Tuesdays, Wednesdays, Thursdays and Fridays until we resolve this situation.

Once again, we would like to apologies for the delay and inconvenience caused by this situation. Rest assure that we are doing our best to resolve this matter as fast as humanely possible.

Regards
Mt.Gox Co. Ltd Team.

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