Author

Topic: Update won't recognise seed (Read 444 times)

newbie
Activity: 15
Merit: 2
March 11, 2020, 07:13:43 PM
#37
I want to thank all those who commented and gave me suggestions on how to resolve my problem 9electrum not recognising the seed).
I i finally restored lost data from my HD and was able to piece together the original seed. Once the wallet had been rebuilt the seed which was not compromised or corrupted flawlessly opened up / restored the wallet. I now have full access to my funds albeit 15% devalued since last week.

Once again thank you all for your support.           
legendary
Activity: 3710
Merit: 1586
March 09, 2020, 03:35:36 AM
#36
the location of the wallet file for standalone and windows installer versions is given below: http://docs.electrum.org/en/latest/faq.html#where-is-my-wallet-file-located

for portable version the wallet file is in a subdirectory of the same directory as the electrum executable. that directory is named electrum_data.

so it depends on what version of electrum you have. check your browser history for the download URL and compare it to the links on the download page: https://electrum.org/#download
copper member
Activity: 2856
Merit: 3071
https://bit.ly/387FXHi lightning theory
March 08, 2020, 07:51:52 PM
#35
Is it common for the electrum app and folder to reside on the desktop?

That depends on quite a few diddferent things. If you used a standalone electrum (like I use) then you can put it and its data in any folder you want.

If you've sent funds from your address already it would be possible to work out whether it is multisig (legacy) or if it is segwit (I'm not sure which is more likely at this stage).

If you put the address into btc.com/ (omitting the <>) then you should be able to see the transactions in the address, click on an outgoing transaction and scroll down to near the bottom, if it says something like P2SH MULTISIG (3 of 4) then it's a multisig, if it doesn't - it'll be segwit.
newbie
Activity: 15
Merit: 2
March 08, 2020, 06:20:55 PM
#34
i concour with you wholly  , im focussing on recovering all data from HD, but as you can guess i can recover almost every file i can remember but the Electrum folder and associated files are refusing to rear their ugly heads. is it common for the electrum app and folder to reside on the desktop?
legendary
Activity: 3234
Merit: 5637
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March 08, 2020, 09:14:30 AM
#33
Blowout, Electrum is support Segwit from version 3.0 which is dated to November 1st, 2017, so I doubt your problem is that the seed was created with a very old version, although you may have download an older version for some reason, can you remember whether it was version 3.0 or higher?

Did you try to recover your wallet with Electrum mobile (Android)?

I have a terrible feeling that the seed i have is one from another wallet and not an electrum wallet seed at all as i have several and may have muddled them up..!
i do have an electronic document with loads of seeds and keys and passwords but as you can guess its on the H/D and im hoping i can recover it!

I still think that what you post above is main reason of your problem, and that seed you are using may be from some other wallet, or you mixed up words in some way and you forgot about it. Try to focus on hard disc recovery.
newbie
Activity: 15
Merit: 2
March 08, 2020, 08:51:56 AM
#32
Thanks for all the suggestions, im sure that when i first used Electrum that those options weren't given. Are they new? i created it about a year ago.

If that's the case then i suppose it makes things a little more cryptic. Hoping the HD recovery yields some results.

thanks to all for the advice.

HCP
legendary
Activity: 2086
Merit: 4363
March 07, 2020, 12:49:18 PM
#31
The first few characters of wallet are 3L6TKS. if that's any help
Electrum only creates "3" type addresses if you:

a. Create a 'MultiSignature' wallet
b. Create a '2FA' wallet that uses the TrustedCoin functionality
c. Use the "Options -> BIP39 seed" option when entering a seed and then select the "p2sh-segwit (p2wpkh-p2sh)" option:



So, try option C and see if Electrum recreates your wallet.
legendary
Activity: 3472
Merit: 3217
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March 06, 2020, 01:28:45 PM
#30
Hi,
      The first few characters of wallet are 3L6TKS. if that's any help

Regards




It seems that you created P2SH segwit wallet on Electrum that starts with "3" as address prefix.

If that's the case you need to enable BIP39 when you are pasting your seedphrase as HCP suggested on the first page of this thread.

Have you already tried to enable the BIP39? If it still not recognize well your problem is you saved a wrong seed phrase.

I think you can try to use the BTCrecovery to recovery the exact seed phrase. But I don't if it supports the latest version of Electrum.
newbie
Activity: 15
Merit: 2
March 06, 2020, 07:57:59 AM
#29
Hi,
      The first few characters of wallet are 3L6TKS. if that's any help

Regards


legendary
Activity: 3234
Merit: 5637
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March 06, 2020, 06:00:59 AM
#28
Yeah I forgot there was a confirmation screen so the clipboard virus would probably do nothing...

Writing things that do not make sense is not something that an "experienced member" should forgot, and clipboard virus affecting seed is completely meaningless...

Do you know your address or the first three letters? I can try to write up some script for woking out whether it's an accepted mnemonic or not but it might be difficult due to an (over)use of packages on electrum's side.

You still not get it? Why you want to check is seed good (correct one) or bad (wrong one), when the OP himself admitted that he had mixed it up with other seeds which are stored on his hard drive? Easy solution is to use that seed on some other device if there is some conflict on first device. If seed is correct then it should recover OP wallet/s, if not, he is using wrong seed or he is maybe add extra word to seed in time of wallet creation.



jackg, we also have post edit option, there is no need to post in a row, and it is against rules.


copper member
Activity: 2856
Merit: 3071
https://bit.ly/387FXHi lightning theory
March 05, 2020, 06:24:26 PM
#27
Hi, when you say " Address" do you mean wallet address ? If so then yes i do.

Regards


Yeah it'll begin bc1, 3 or 1
newbie
Activity: 15
Merit: 2
March 05, 2020, 05:41:38 PM
#26
Hi, when you say " Address" do you mean wallet address ? If so then yes i do.

Regards
copper member
Activity: 2856
Merit: 3071
https://bit.ly/387FXHi lightning theory
March 05, 2020, 01:22:00 PM
#25

Do you know your address or the first three letters? I can try to write up some script for woking out whether it's an accepted mnemonic or not but it might be difficult due to an (over)use of packages on electrum's side.
copper member
Activity: 2856
Merit: 3071
https://bit.ly/387FXHi lightning theory
March 05, 2020, 09:33:29 AM
#24


@HCP it's probably out of scope but there could be a chance a clipbload virus changed the seed or a chance of something else happening (i.e an old version of the wallet with some vulnerabilities or something)...

Clipboard malware can only change the coin address, where did you get the idea that it could change seed and what would be the benefit of it for whoever would do it?

Yeah I forgot there was a confirmation screen so the clipboard virus would probably do nothing...

It's more likely the seed is somewhere in those words instead now. I'm not sure if there are any validation tools that can check the accuracy of a seed but it might be possible to edit electrums code to do it, have you got the words well spaced? Are they all line separated and all 12 words?
legendary
Activity: 3234
Merit: 5637
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March 05, 2020, 06:32:22 AM
#23
I have a terrible feeling that the seed i have is one from another wallet and not an electrum wallet seed at all as i have several and may have muddled them up..!

i do have an electronic document with loads of seeds and keys and passwords but as you can guess its on the H/D and im hoping i can recover it!

Then what you stated is probably the cause of your problems, and the problem you have comes from the fact that you mixed key data with which you need to be extremely careful. Another big mistake is that you kept that information on your hard drive, and in a particular case, as you can see, is not a smart move. Also, if the document was not encrypted, you were exposed to possible hacking, not only from online threats, but also from anyone with access to a computer. Good luck with recovery.



@HCP it's probably out of scope but there could be a chance a clipbload virus changed the seed or a chance of something else happening (i.e an old version of the wallet with some vulnerabilities or something)...

Clipboard malware can only change the coin address, where did you get the idea that it could change seed and what would be the benefit of it for whoever would do it?

I only set this up less than a year ago.

A year ago he could only download version 3.3.4 which is released February 13, 2019, and that version is safe almost as latest 3.3.8.
legendary
Activity: 3710
Merit: 1586
March 05, 2020, 01:52:06 AM
#22
the only electrum site is electrum.org not theelectrum.org.

take a look at this faq regarding wallet restoration. try the things listed there depending on whether wallet restoration is successful or not.

newbie
Activity: 15
Merit: 2
March 04, 2020, 08:03:42 PM
#21
sorry, i meant i downloaded from "The Electrum.org" site, im careful not to get caught by phishing sites etc

I did a fresh o/s install of Catalina and the new electrum works as it should , I've made a couple of new wallets and they appear to work fine. Ive sent and received btc this evening with ease and success.

Its quite possible that electrum doesn't like the latest Catalina but as i say it functions seamlessly at the moment without issue.

Im just hoping now that the deep scan on the drive will produce the previous files from the old Electrum folders and hopefully i can extract the data i need from that.

I have a terrible feeling that the seed i have is one from another wallet and not an electrum wallet seed at all as i have several and may have muddled them up..!

i do have an electronic document with loads of seeds and keys and passwords but as you can guess its on the H/D and im hoping i can recover it!
legendary
Activity: 3472
Merit: 3217
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March 04, 2020, 05:21:37 PM
#20
I've used the wallet with out problem the whole time I've had it. The problem started last week when my iMac drive went sons and i did a fresh install . I backed up my drive beforehand and im currently in the process of restoring it. 
Im hoping i can restore the original app with the associated files and launch the app, and open the wallet with password. Wishful thinking huh?
You told us from the beginning that you just updated the computer. What exactly you did? You installed a fresh Mac OS or you did update the OS?

I only ever downloaded the electrum app from the bonafide site and the app has updated once since with no problem. Downloaded file to computer and launched automatically , if that makes sense.

What do you mean about bonafide site? Do you mean that you download the Electrum wallet from bonafide site?
If you did then you might be installed a fake Electrum wallet.

Te seed was a 12 word seed and im waiting for the deep scan to complete before i search for the recoverable files.
If you are sure that the backup 12 word seed is correct well, maybe the electrum is not compatible with the latest update of your OS.
Other Mac users experience different issues every time they update their Mac PC. So, it might be a compatibility issue.

Can you try to install an Electrum wallet on Windows OS or Linux based OS to test and import the 12-word seed and maybe it will work? If not maybe I am right that you've been installed a fake Electrum wallet.
copper member
Activity: 2856
Merit: 3071
https://bit.ly/387FXHi lightning theory
March 04, 2020, 04:36:17 PM
#19
I've used the wallet with out problem the whole time I've had it. The problem started last week when my iMac drive went sons and i did a fresh install . I backed up my drive beforehand and im currently in the process of restoring it. 
Im hoping i can restore the original app with the associated files and launch the app, and open the wallet with password. Wishful thinking huh?

I only ever downloaded the electrum app from the bonafide site and the app has updated once since with no problem. Downloaded file to computer and launched automatically , if that makes sense.

Te seed was a 12 word seed and im waiting for the deep scan to complete before i search for the recoverable files.

Depending on what happened to the drive you probably can restore it if it wasn't a crash and was an IO error or something, it might be helpful to send it to adisk repairer but they'll probably charge you a similar amount to recover it (~£160 afaik - unless they've dramatically reduced their pricing).

If you can do it yourself then it's probably the best way tot go, remember to copy stuff across don't try editing things on the backup drive itself as that can cause a lot more problems for files in case they need to be recovered later on and you overwrite something while it's plugged in.
newbie
Activity: 15
Merit: 2
March 04, 2020, 04:19:24 PM
#18
I've used the wallet with out problem the whole time I've had it. The problem started last week when my iMac drive went sons and i did a fresh install . I backed up my drive beforehand and im currently in the process of restoring it. 
Im hoping i can restore the original app with the associated files and launch the app, and open the wallet with password. Wishful thinking huh?

I only ever downloaded the electrum app from the bonafide site and the app has updated once since with no problem. Downloaded file to computer and launched automatically , if that makes sense.

Te seed was a 12 word seed and im waiting for the deep scan to complete before i search for the recoverable files.
legendary
Activity: 3472
Merit: 3217
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March 04, 2020, 03:54:33 PM
#17
i took a look but it looks very complicated and i don't think i can recover the seed.

 I really wouldn't know where to start using the code suggested.   Embarrassed

I think im going to have to admit defeat.  Cry

Thanks again

I have some question in my mind check below

Can you post the version of the Electrum that you reinstall?
Where did you download and how did you install the Electrum?
How many keywords/phrases in your seed backup?
Have you tried to search for a wallet file(usually default_wallet or wallet) on the entire drive?

Answer these questions will help us have the idea of how to fix your issue.
copper member
Activity: 2856
Merit: 3071
https://bit.ly/387FXHi lightning theory
March 04, 2020, 03:54:15 PM
#16
Yeah there's also a risk of getting scammed if you go to someone direct in person.

Did you find your ~/.electrum folder?


@HCP it's probably out of scope but there could be a chance a clipbload virus changed the seed or a chance of something else happening (i.e an old version of the wallet with some vulnerabilities or something)... A few words on the seed phrases might look similar if something like this is hurridly done, I've copied down a wrong word in the past...
newbie
Activity: 15
Merit: 2
March 04, 2020, 03:45:23 PM
#15
I only set this up less than a year ago.  The amount isn't a kings randsom , currently 0.030873 which equates to £209.00.

Sadly i don't know anyone that knows anything as highbrow as this stuff. i might enquire online locally and see if a Wizz might pop up but where i live  its very unlikely.!! Grin

HCP
legendary
Activity: 2086
Merit: 4363
March 04, 2020, 03:11:24 PM
#14
Thanks for that but i copy and pasted the seed in order to prevent any mistakes.
Just out of curiosity, how old is this Electrum seed? I can't think of any reason why a copy/pasted seed from Electrum would be rejected by Electrum.


I think im going to have to admit defeat.  Cry
If you still have access to your old data, then you should be easily able to recover the wallet file.

If the amount "stuck" in your wallet is substantial, it would definitely be worth your while trying to get btcrecover working. It may look complicated, but it's not impossible. Someone could probably walk you through the steps of getting it setup and running.

Alternatively, do you have any trusted friends/associates who may be able to help?
newbie
Activity: 15
Merit: 2
March 04, 2020, 02:50:03 PM
#13
i took a look but it looks very complicated and i don't think i can recover the seed.

 I really wouldn't know where to start using the code suggested.   Embarrassed

I think im going to have to admit defeat.  Cry

Thanks again
newbie
Activity: 15
Merit: 2
March 04, 2020, 02:30:59 PM
#12
Thanks for that but i copy and pasted the seed in order to prevent any mistakes.

I will of course tinker with the seed words that could have an alternative spelling but i think there is probably some corruption at play here.

The seed was 100% electrum as i hadn't generated any other seed at that time.

Thank you for your suggestion using the seed recover option, i will certainly give it a go.

May thanks
HCP
legendary
Activity: 2086
Merit: 4363
March 04, 2020, 02:01:00 PM
#11
it was the original electrum seed that was made when the wallet was created.
Then the logical conclusion is that you have transcribed the seed incorrectly. Either you have written down an incorrect word (quite easy to do given the similar words in the BIP39 wordlist like kid, kit, kite etc)... or you have words in the incorrect order (tends to occur more if you are writing them in multiple columns/rows as opposed to a single string of words)

Either that, or it simply wasn't an original Electrum seed. Undecided

You can either use the "seedrecover" functionality in the btcrecover package to try and find the incorrect word(s)... or you can try and recover your original wallet file from your other hard drive.

You would need to check in the "/home/USERNAME/.electrum" folder on the old drive for your wallet file.
newbie
Activity: 15
Merit: 2
March 04, 2020, 01:47:17 PM
#10
it was the original electrum seed that was made when the wallet was created.
HCP
legendary
Activity: 2086
Merit: 4363
March 04, 2020, 01:40:35 PM
#9
I have just updated my computer and now i cannot get to my BTC . I had to reinstall electrum and now my wallet name is missing and it won't recognise seed.
Yes, i did and that's the problem, i have typed in the seed carefully and accurately and yet it refuses to recognise the seed.

I write down all the seeds to various other wallets etc I can prove by logging into various exchanges that the wallet and BTC belongs to me but i simply cannot move it.
Was the seed mnemonic (12 words) originally created in Electrum? Or did you get it from a different wallet originally (eg, multibitHD, Exodus, Jaxx, Coinomi, Mycelium etc) and then import it into Electrum?

If the seed was originally created by a wallet other than Electrum, you need to click the "Options" button on the seed entry screen and tick the "BIP39 seed" box.
newbie
Activity: 15
Merit: 2
March 04, 2020, 01:37:32 PM
#8
Yes, i did and that's the problem, i have typed in the seed carefully and accurately and yet it refuses to recognise the seed.

I write down all the seeds to various other wallets etc I can prove by logging into various exchanges that the wallet and BTC belongs to me but i simply cannot move it.
copper member
Activity: 2338
Merit: 4543
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March 04, 2020, 01:18:06 PM
#7
Is it possible to retrieve the seed from my hard drive using recover software? i still have all the files on the old hard drive but can't seem to find/ see the electrum app that was on the desktop that would open up with the original wallet.

Is is possible to recover all of the original electrum data and open my wallet as i do still have the original data.

If you still have the data on your old hard drive, you should be able to find your wallet file.  But you really really should back up the seed phrase off line, preferably written on a piece of paper and stored somewhere safe and secure.  Electronic data can be corrupted, physical hard drives are subject to failure, old passwords could be forgotten.  It's best to have a sure and reliable back up.
legendary
Activity: 3472
Merit: 3217
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March 04, 2020, 12:58:54 PM
#6
ok thanks i am using Catalina on iMac
For mac, I think you will need to go in this path ~/.electrum to find the wallet file. Check that folder and maybe your old wallet file with a different name is there.

Follow this method below to find the folder.
On Mac:

Open Finder
Go to folder (shift+cmd+G) and type ~/.electrum

Can you check your seed phrase and refer on this list https://github.com/bitcoin/bips/blob/master/bip-0039/english.txt
Check the keyword/phrases and maybe one of the keywords is wrong spelling.
newbie
Activity: 15
Merit: 2
March 04, 2020, 12:15:38 PM
#5
ok thanks i am using Catalina on iMac
copper member
Activity: 2856
Merit: 3071
https://bit.ly/387FXHi lightning theory
March 04, 2020, 12:14:02 PM
#4
What type of electrum install are you running? Is there a chance you've loaded the wrong type of application?

I'm guessing it's windows based on the update messing it up... Try going to:
%appdata%\roaming\electrum_data
And
%appdata%\local\electrum_data

And also check your downloads and documents folders. If you can find a wallets folder then it might be in there, you should be able to recognise it by name.

Edit: if you know where the file is, copy its name and the paths in the startup wizard and let it load from there...
newbie
Activity: 15
Merit: 2
March 04, 2020, 12:07:45 PM
#3
Is it possible to retrieve the seed from my hard drive using recover software? i still have all the files on the old hard drive but can't seem to find/ see the electrum app that was on the desktop that would open up with the original wallet.

Is is possible to recover all of the original electrum data and open my wallet as i do still have the original data.
staff
Activity: 3500
Merit: 6152
March 04, 2020, 11:57:37 AM
#2
A watch-only wallet doesn't have a seed, so if you have one, just make a new wallet and follow these steps: https://bitcoinelectrum.com/restoring-your-standard-wallet-from-seed/

If you've already tried that before and you weren't able to click "next" on the 4th step, it means your seed is incorrect and sadly, without it, you can't retrieve your BTC.
newbie
Activity: 15
Merit: 2
March 04, 2020, 11:53:40 AM
#1
I have just updated my computer and now i cannot get to my BTC . I had to reinstall electrum and now my wallet name is missing and it won't recognise seed.

The message is showing.......... "This wallet is watching - only. This means you will not be able to spend bitcoins with it. Make sure you own the seed phrase or the private keys, before you request Bitcoins to be sent to this wallet"

I can see my balance and it it correct but i just can't transfer them.

The seed isn't recognised and i didn't know anything about keys before i created this wallet although my password is still good.

I also know my wallet address. This can also be confirmed from the BTC exchange that the last BTC was sent from.

Are my BTC retrievable?

Thanks

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