I believe they are a legitimate company that is now scamming people by accepting their money and having no products to send and therefore claiming that no money ever arrived.
Topic: ** Updated ** Iceriver.io - not sure how to proceed (Read 185 times)
I believe they are a legitimate company that is now scamming people by accepting their money and having no products to send and therefore claiming that no money ever arrived.
So an update just occurred. A man has contacted me on Kaspa Discord - the CEO of coinpal.io
He made an investigation for me locally (in Hong Kong) with the information provided in this thread. He was able to help them locate the payment and my order has been changed from "on hold" to "waiting for delivery".
He made an investigation for me locally (in Hong Kong) with the information provided in this thread. He was able to help them locate the payment and my order has been changed from "on hold" to "waiting for delivery".
I've never heard of coinpal.io but quick search indicates they're iceriver's payment processor for cryptos. Glad that your case has moved forward. Goes to show that taking things on public does work in some cases.
That is really weird. I mean, how did that guy even find your Discord if you haven't posted it anywhere on this forum as far as I can see.
Another possibility is OP posted about this thread on the discord server and got noticed.
Still, it might be wise not to celebrate too soon until those miners are actually in your hands.
That's true plus OP has to confirm the miner's promised claims as well. It's from a new company that had some promising claims so lots of people were on the fence. The videos going around probably helped a lot of people hit the checkout button.
So an update just occurred. A man has contacted me on Kaspa Discord - the CEO of coinpal.io
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That is really weird. I mean, how did that guy even find your Discord if you haven't posted it anywhere on this forum as far as I can see. Anyhow, I am glad for you that the situation has shifted from being stuck. Still, it might be wise not to celebrate too soon until those miners are actually in your hands.
So an update just occurred. A man has contacted me on Kaspa Discord - the CEO of coinpal.io
He made an investigation for me locally (in Hong Kong) with the information provided in this thread. He was able to help them locate the payment and my order has been changed from "on hold" to "waiting for delivery".
I will post future updates here on that process.
Best,
Dave.
He made an investigation for me locally (in Hong Kong) with the information provided in this thread. He was able to help them locate the payment and my order has been changed from "on hold" to "waiting for delivery".
I will post future updates here on that process.
Best,
Dave.
That's good to know. That means they have your payment now, so that is why they put it waiting for delivery, it's not yet over until they deliver what you ordered, what matters is they confirm that they have your payment so they have to deliver.
I'm sure you can track your order so you'll know it's coming, there are a lot of other complaints I wonder if they already addressed it or if they have a chance to get what the others have ordered, let's see their action in you case in the coming days.
So an update just occurred. A man has contacted me on Kaspa Discord - the CEO of coinpal.io
He made an investigation for me locally (in Hong Kong) with the information provided in this thread. He was able to help them locate the payment and my order has been changed from "on hold" to "waiting for delivery".
I will post future updates here on that process.
He made an investigation for me locally (in Hong Kong) with the information provided in this thread. He was able to help them locate the payment and my order has been changed from "on hold" to "waiting for delivery".
I will post future updates here on that process.
I believe they are a legitimate company that is now scamming people by accepting their money and having no products to send and therefore claiming that no money ever arrived.
Thank you all for the replies.
Yes we are a company.
We did our due diligence in many ways through the following;
1. Many high level youtubers stated it's real and was shipped their products. These included Rabid Mining, Red Panda mining and many others.
2. Kaspa discord server also shows many people ordered from there and successfully received their goods.
3. The company was presented at an event in HongKong with their products. See more here: https://twitter.com/IceRiverMiner
4. There were many fake "reproductions" of the original iceriver.io website (the same happened for Jinglemining with the Jasminer back 2 years ago).
However, I think they have either ran out of product and are still accepting payments, or in some cases are completely unconcerned that payments have been made and just don't care and that's why they've added more bank accounts and closed others.
I believe they are a legitimate company that is now scamming people by accepting their money and having no products to send and therefore claiming that no-money ever arrived.
just curious, are you guys new to crypto or mining? because as a company, verifying the legitimacy of the website/online shops should be one of your priorities. That being said, I am sorry that you guys experienced this.
I hope it goes well, good luck!
I hope it goes well, good luck!
I have the same curiosity this is a company so there should be a board or a group decision so no one recommends doing extensive research like the date of the site or asking first online like on this forum, these scam sellers targeted individuals I'm sure they are surprised that a company or an organization falls to their trap, you need a lawyer to proceed all we can do here is to warn people but tracking the scammers and recovering funds takes a lot of resources, money, and connection.
I still recommend that you proceed legally to recover your funds and I wish you luck update us if any.
A clear indication to know they are scammers is when they send you 3 different account through mail while the main account was on their website, how do they want you to pay in money within these 3 account?
Usually when initiating a business like this try reach out to people here and I know there are good references and there are trusted users who are into mining and could ref you the best site to get your mining equipment than just cheaply being scammed by Iceriver.io.
Scammers do go along way to make sure they scam people they can deployed lots of technicalities to trap people, usually when a payment is being transferred to a bank account and the bank confirmed the receiver to had received the money the next should be the receiver to call back the sender to acknowledge the payment was received.
Well lemme not blow your mind or hurt your feelings currently, as I know your money is gone and wouldn't be recovered. Please when next try to be open to asked people around before paying in money to anyone out there because of people claims to be whom they aren't.
Usually when initiating a business like this try reach out to people here and I know there are good references and there are trusted users who are into mining and could ref you the best site to get your mining equipment than just cheaply being scammed by Iceriver.io.
Scammers do go along way to make sure they scam people they can deployed lots of technicalities to trap people, usually when a payment is being transferred to a bank account and the bank confirmed the receiver to had received the money the next should be the receiver to call back the sender to acknowledge the payment was received.
Well lemme not blow your mind or hurt your feelings currently, as I know your money is gone and wouldn't be recovered. Please when next try to be open to asked people around before paying in money to anyone out there because of people claims to be whom they aren't.
just curious, are you guys new to crypto or mining? because as a company, verifying the legitimacy of the website/online shops should be one of your priorities. That being said, I am sorry that you guys experienced this.
I have found the bank recipients bank online and their phone number.
I need to wait until tomorrow, but I will call them at 8:00am (2pm in Hong Kong).
I will provide them the transaction information and see if they can locate the payment.
If they can, I will see how to proceed via their end also.
I hope it goes well, good luck! I need to wait until tomorrow, but I will call them at 8:00am (2pm in Hong Kong).
I will provide them the transaction information and see if they can locate the payment.
If they can, I will see how to proceed via their end also.
I have found the bank recipients bank online and their phone number.
I need to wait until tomorrow, but I will call them at 8:00am (2pm in Hong Kong).
I will provide them the transaction information and see if they can locate the payment.
If they can, I will see how to proceed via their end also.
I need to wait until tomorrow, but I will call them at 8:00am (2pm in Hong Kong).
I will provide them the transaction information and see if they can locate the payment.
If they can, I will see how to proceed via their end also.
Very happy to show evidence of the bank transfer:
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I do not believe a bank wire transfer should take that long, but I am uncertain whether you will be able to retrieve the funds if you cannot prove it is a scam. Your best course of action is to reach out to your bank, discuss your available options, and ask whether they can initiate a SWIFT recall.
Very happy to show evidence of the bank transfer:
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Very happy to also show evidence of email conversation with them (please read from bottom to top as I copied it all from Gmail) -edit: updated link as paste wrong one.
** removed **
** removed **
Very happy to also show evidence of email conversation with them (please read from bottom to top as I copied it all from Gmail) -edit: updated link as paste wrong one.
** removed **
Users think it is the original site
icerivermining dot com
first websites: icerivermining dot wordpress.com
icerivermining dot com
first websites: icerivermining dot wordpress.com
Nice phishing attempt, they're obviously yours lol.
One is barely a month old, the other one is made free on wordpress lol
Checking their reviews and research with your own is not enough the reviews that come from Trustpilot can be fake and the safer way to buy ASIC units is to buy directly from the manufacturer(If it's an Antminer then you can buy directly from Bitmain).
If he do not mind the cost and want the ASIC very fast, he can just buy it from resellers online. I have known a site like AliExpress that they have sellers that are selling ASICs. But best if he ask for help on this forum if he wants the ASICs cheaper. Bitmain Antminer is the best manufacturer for ASICs and he can go through their site to buy one of the lastest one that they have. He can even make some research and look for offline places that he can buy such machines from. I was surprised when I found out that I can buy ASIC from a town very close to my town, I noticed this when I some someone on TikTok that bought his own there, but the price is not still cheap at all. 
Next time if you are going to buy ASIC units to avoid scam sites like iceriver.io make a thread first here and ask if the site is legit or not before buying units from them.
Checking their reviews and research with your own is not enough the reviews that come from Trustpilot can be fake and the safer way to buy ASIC units is to buy directly from the manufacturer(If it's an Antminer then you can buy directly from Bitmain).
Checking their reviews and research with your own is not enough the reviews that come from Trustpilot can be fake and the safer way to buy ASIC units is to buy directly from the manufacturer(If it's an Antminer then you can buy directly from Bitmain).
Via multiple channels actually.
Youtube, discord, self searching etc.
I've just made a trustpilot review also.
Youtube, discord, self searching etc.
I've just made a trustpilot review also.
On July 28th, 2023, my company placed an order for 2 ASIC miners through iceriver.io.
We paid via bank transfer (not crypto) to be sure we employed the safe method of transacting business to business.
We also used this method due to tax regulations in Germany.
We created an account on iceriver.io
Placed our order and processed the bank transfer.
10 days pass and our order is still On Hold.
I've contacted them at this stage and they say they don't have the money. We provided a screenshot of the transfer.
They reply that the money wasn't delivered.
We wait another few days constantly checking with our bank and then also checking with iceriver.io and now are at a stalemate.
Bank says payment was made. Provides us with 3 different screenshot variants showing where we paid the money to, how much in EUR it was and how much the USD value was (including conversion rate and applicable charges).
Iceriver contacts us back after we send these 3 documents saying they don't have the money and to check with our bank.
We are now in an endless loop. Bank says payment is fine, was not returned and bank details of the recipient are correct as confirmed by iceriver and their website.
Iceriver says too bad, we don't have the money.
Point of extreme fishyness:
On the website under my account, it shows to pay via this bank account:
Bgin Trading Limited:
Company Name: Bgin Trading Limited
Company Address: 6/F MANULIFE PLACE 348 KWUN TONG RD KL
Bank: ICBC(ASIA)
Account number(USD): 864506019540
SWIFT CODE: UBHKHKHH
Bank Address:33/F,ICBC TOWER,3 GARDEN ROAD,CENTRAL,HONG KONG
But after I placed the order, we get an email from them with the following information to make the transfer.
HangDong trading limited ( For Personal Account Only ):
Bank: Chong Hing Bank Limited
Account number(USD): 297-80-0397797
Sort code: 041
BIC: LCHBHKHH
Bank Address: HONG KONG MAIN BRANCH,24 DES VOEUX ROAD CENTRALCHONG HING HONG KONG
HANGDONG TRADING LIMITED ( For Business Account Only ):
Bank: DBS Bank (Hong Kong) Limited
Account number(USD): 7983671028
BIC: DHBKHKHH
Bank Address: 11th Floor, The Center, 99 Queen’s Road Central, Central, Hong Kong
So, we use the "Business account only" one as we are a business.
3 bank accounts, different banks and different locations.
It's a scam ladies and gentleman.
We now need to contact the police. I've now reached out again to iceriver with no reply via email. I also get no replies on their listed Telegram channel and their Discord server they have on their website just doesn't exist.
We've contacted the bank one further time just an hour ago to see if the funds can be reversed. The banks fraud department will now look into it and will contact us back again.
We paid via bank transfer (not crypto) to be sure we employed the safe method of transacting business to business.
We also used this method due to tax regulations in Germany.
We created an account on iceriver.io
Placed our order and processed the bank transfer.
10 days pass and our order is still On Hold.
I've contacted them at this stage and they say they don't have the money. We provided a screenshot of the transfer.
They reply that the money wasn't delivered.
We wait another few days constantly checking with our bank and then also checking with iceriver.io and now are at a stalemate.
Bank says payment was made. Provides us with 3 different screenshot variants showing where we paid the money to, how much in EUR it was and how much the USD value was (including conversion rate and applicable charges).
Iceriver contacts us back after we send these 3 documents saying they don't have the money and to check with our bank.
We are now in an endless loop. Bank says payment is fine, was not returned and bank details of the recipient are correct as confirmed by iceriver and their website.
Iceriver says too bad, we don't have the money.
Point of extreme fishyness:
On the website under my account, it shows to pay via this bank account:
Bgin Trading Limited:
Company Name: Bgin Trading Limited
Company Address: 6/F MANULIFE PLACE 348 KWUN TONG RD KL
Bank: ICBC(ASIA)
Account number(USD): 864506019540
SWIFT CODE: UBHKHKHH
Bank Address:33/F,ICBC TOWER,3 GARDEN ROAD,CENTRAL,HONG KONG
But after I placed the order, we get an email from them with the following information to make the transfer.
HangDong trading limited ( For Personal Account Only ):
Bank: Chong Hing Bank Limited
Account number(USD): 297-80-0397797
Sort code: 041
BIC: LCHBHKHH
Bank Address: HONG KONG MAIN BRANCH,24 DES VOEUX ROAD CENTRALCHONG HING HONG KONG
HANGDONG TRADING LIMITED ( For Business Account Only ):
Bank: DBS Bank (Hong Kong) Limited
Account number(USD): 7983671028
BIC: DHBKHKHH
Bank Address: 11th Floor, The Center, 99 Queen’s Road Central, Central, Hong Kong
So, we use the "Business account only" one as we are a business.
3 bank accounts, different banks and different locations.
It's a scam ladies and gentleman.
We now need to contact the police. I've now reached out again to iceriver with no reply via email. I also get no replies on their listed Telegram channel and their Discord server they have on their website just doesn't exist.
We've contacted the bank one further time just an hour ago to see if the funds can be reversed. The banks fraud department will now look into it and will contact us back again.
I hope it's possible to reverse the payment its a scam there is negative feedbacks on Trustpilot very similar to yours and they are new to this business, how did you find this seller through online or recommendation
Domain:iceriver.io
Registrar:GoDaddy.com, LLC
Registered On:2023-02-24
Expires On:2024-02-24
Updated On:2023-03-01
https://www.whois.com/whois/iceriver.io
https://www.trustpilot.com/review/iceriver.io
https://www.sitejabber.com/reviews/iceriver.io
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UPDATE A BIT LOWER. Leaving Original post here, but in Short, it's not a scam and has been sorted. Very interesting though!
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On July 28th, 2023, my company placed an order for 2 ASIC miners through iceriver.io.
We paid via bank transfer (not crypto) to be sure we employed the safe method of transacting business to business.
We also used this method due to tax regulations in Germany.
We created an account on iceriver.io
Placed our order and processed the bank transfer.
10 days pass and our order is still On Hold.
I've contacted them at this stage and they say they don't have the money. We provided a screenshot of the transfer.
They reply that the money wasn't delivered.
We wait another few days constantly checking with our bank and then also checking with iceriver.io and now are at a stalemate.
Bank says payment was made. Provides us with 3 different screenshot variants showing where we paid the money to, how much in EUR it was and how much the USD value was (including conversion rate and applicable charges).
Iceriver contacts us back after we send these 3 documents saying they don't have the money and to check with our bank.
We are now in an endless loop. Bank says payment is fine, was not returned and bank details of the recipient are correct as confirmed by iceriver and their website.
Iceriver says too bad, we don't have the money.
Point of extreme fishyness:
On the website under my account, it shows to pay via this bank account:
Bgin Trading Limited:
But after I placed the order, we get an email from them with the following information to make the transfer.
HangDong trading limited ( For Personal Account Only ):
HANGDONG TRADING LIMITED ( For Business Account Only ):
So, we use the "Business account only" one as we are a business.
3 bank accounts, different banks and different locations.
We now need to contact the police. I've now reached out again to iceriver with no reply via email. I also get no replies on their listed Telegram channel and their Discord server they have on their website just doesn't exist.
We've contacted the bank one further time just an hour ago to see if the funds can be reversed. The banks fraud department will now look into it and will contact us back again.
UPDATE A BIT LOWER. Leaving Original post here, but in Short, it's not a scam and has been sorted. Very interesting though!
***********
On July 28th, 2023, my company placed an order for 2 ASIC miners through iceriver.io.
We paid via bank transfer (not crypto) to be sure we employed the safe method of transacting business to business.
We also used this method due to tax regulations in Germany.
We created an account on iceriver.io
Placed our order and processed the bank transfer.
10 days pass and our order is still On Hold.
I've contacted them at this stage and they say they don't have the money. We provided a screenshot of the transfer.
They reply that the money wasn't delivered.
We wait another few days constantly checking with our bank and then also checking with iceriver.io and now are at a stalemate.
Bank says payment was made. Provides us with 3 different screenshot variants showing where we paid the money to, how much in EUR it was and how much the USD value was (including conversion rate and applicable charges).
Iceriver contacts us back after we send these 3 documents saying they don't have the money and to check with our bank.
We are now in an endless loop. Bank says payment is fine, was not returned and bank details of the recipient are correct as confirmed by iceriver and their website.
Iceriver says too bad, we don't have the money.
Point of extreme fishyness:
On the website under my account, it shows to pay via this bank account:
Bgin Trading Limited:
But after I placed the order, we get an email from them with the following information to make the transfer.
HangDong trading limited ( For Personal Account Only ):
HANGDONG TRADING LIMITED ( For Business Account Only ):
So, we use the "Business account only" one as we are a business.
3 bank accounts, different banks and different locations.
We now need to contact the police. I've now reached out again to iceriver with no reply via email. I also get no replies on their listed Telegram channel and their Discord server they have on their website just doesn't exist.
We've contacted the bank one further time just an hour ago to see if the funds can be reversed. The banks fraud department will now look into it and will contact us back again.
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