Topic: ** Updated ** Iceriver.io - not sure how to proceed (Read 234 times)

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UPDATE A BIT LOWER. Leaving Original post here, but in Short, it's not a scam and has been sorted. Very interesting though!

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On July 28th, 2023, my company placed an order for 2 ASIC miners through iceriver.io.

We paid via bank transfer (not crypto) to be sure we employed the safe method of transacting business to business.
We also used this method due to tax regulations in Germany.

We created an account on iceriver.io
Placed our order and processed the bank transfer.

10 days pass and our order is still On Hold.
I've contacted them at this stage and they say they don't have the money. We provided a screenshot of the transfer.
They reply that the money wasn't delivered.

We wait another few days constantly checking with our bank and then also checking with iceriver.io and now are at a stalemate.

Bank says payment was made. Provides us with 3 different screenshot variants showing where we paid the money to, how much in EUR it was and how much the USD value was (including conversion rate and applicable charges).
Iceriver contacts us back after we send these 3 documents saying they don't have the money and to check with our bank.

We are now in an endless loop. Bank says payment is fine, was not returned and bank details of the recipient are correct as confirmed by iceriver and their website.
Iceriver says too bad, we don't have the money.


Point of extreme fishyness:

On the website under my account, it shows to pay via this bank account:

Bgin Trading Limited:

But after I placed the order, we get an email from them with the following information to make the transfer.

HangDong trading limited ( For Personal Account Only ):


HANGDONG TRADING LIMITED ( For Business Account Only ):



So, we use the "Business account only" one as we are a business.

3 bank accounts, different banks and different locations.




We now need to contact the police. I've now reached out again to iceriver with no reply via email. I also get no replies on their listed Telegram channel and their Discord server they have on their website just doesn't exist.

We've contacted the bank one further time just an hour ago to see if the funds can be reversed. The banks fraud department will now look into it and will contact us back again.


What was the routing and account number, did you finally get your order

This is bad when a company that was once legit becomes a scammer because there were positive feedback and good customer testimonials before they started scamming people, I'd like to ask how far will you go if the bank cannot reverse the transaction, will you send a representative to their location to charge them since you have a piece of complete evidence, in return you can ask on the court for damages from this company, this is fraud and they are liable on the laws where they are located.

So an update just occurred. A man has contacted me on Kaspa Discord - the CEO of coinpal.io

He made an investigation for me locally (in Hong Kong) with the information provided in this thread. He was able to help them locate the payment and my order has been changed from "on hold" to "waiting for delivery".

That is really weird. I mean, how did that guy even find your Discord if you haven't posted it anywhere on this forum as far as I can see.

Still, it might be wise not to celebrate too soon until those miners are actually in your hands.

So an update just occurred. A man has contacted me on Kaspa Discord - the CEO of coinpal.io
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So an update just occurred. A man has contacted me on Kaspa Discord - the CEO of coinpal.io

He made an investigation for me locally (in Hong Kong) with the information provided in this thread. He was able to help them locate the payment and my order has been changed from "on hold" to "waiting for delivery".

I will post future updates here on that process.

Best,
Dave.

I believe they are a legitimate company that is now scamming people by accepting their money and having no products to send and therefore claiming that no money ever arrived.

just curious, are you guys new to crypto or mining? because as a company, verifying the legitimacy of the website/online shops should be one of your priorities. That being said, I am sorry that you guys experienced this. 


I hope it goes well, good luck!

I have found the bank recipients bank online and their phone number.

I need to wait until tomorrow, but I will call them at 8:00am (2pm in Hong Kong).
I will provide them the transaction information and see if they can locate the payment.

If they can, I will see how to proceed via their end also.

Very happy to show evidence of the bank transfer:
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Users think it is the original site

icerivermining dot com
first websites: icerivermining dot wordpress.com

Checking their reviews and research with your own is not enough the reviews that come from Trustpilot can be fake and the safer way to buy ASIC units is to buy directly from the manufacturer(If it's an Antminer then you can buy directly from Bitmain).

On July 28th, 2023, my company placed an order for 2 ASIC miners through iceriver.io.

We paid via bank transfer (not crypto) to be sure we employed the safe method of transacting business to business.
We also used this method due to tax regulations in Germany.

We created an account on iceriver.io
Placed our order and processed the bank transfer.

10 days pass and our order is still On Hold.
I've contacted them at this stage and they say they don't have the money. We provided a screenshot of the transfer.
They reply that the money wasn't delivered.

We wait another few days constantly checking with our bank and then also checking with iceriver.io and now are at a stalemate.

Bank says payment was made. Provides us with 3 different screenshot variants showing where we paid the money to, how much in EUR it was and how much the USD value was (including conversion rate and applicable charges).
Iceriver contacts us back after we send these 3 documents saying they don't have the money and to check with our bank.

We are now in an endless loop. Bank says payment is fine, was not returned and bank details of the recipient are correct as confirmed by iceriver and their website.
Iceriver says too bad, we don't have the money.


Point of extreme fishyness:

On the website under my account, it shows to pay via this bank account:

Bgin Trading Limited:
Company Name: Bgin Trading Limited
Company Address: 6/F MANULIFE PLACE 348 KWUN TONG RD KL
Bank: ICBC(ASIA)
Account number(USD): 864506019540
SWIFT CODE: UBHKHKHH
Bank Address:33/F,ICBC TOWER,3 GARDEN ROAD,CENTRAL,HONG KONG

But after I placed the order, we get an email from them with the following information to make the transfer.

HangDong trading limited ( For Personal Account Only ):
Bank: Chong Hing Bank Limited
Account number(USD): 297-80-0397797
Sort code: 041
BIC: LCHBHKHH
Bank Address: HONG KONG MAIN BRANCH,24 DES VOEUX ROAD CENTRALCHONG HING HONG KONG


HANGDONG TRADING LIMITED ( For Business Account Only ):
Bank: DBS Bank (Hong Kong) Limited
Account number(USD): 7983671028
BIC: DHBKHKHH
Bank Address: 11th Floor, The Center, 99 Queen’s Road Central, Central, Hong Kong



So, we use the "Business account only" one as we are a business.

3 bank accounts, different banks and different locations.



It's a scam ladies and gentleman.

We now need to contact the police. I've now reached out again to iceriver with no reply via email. I also get no replies on their listed Telegram channel and their Discord server they have on their website just doesn't exist.

We've contacted the bank one further time just an hour ago to see if the funds can be reversed. The banks fraud department will now look into it and will contact us back again.