Author

Topic: Used BitInstant To Email, No BTC at Coinapult (Read 1583 times)

newbie
Activity: 10
Merit: 0
November 30, 2012, 02:44:42 PM
#15
Same for me.... Glad to have gotten the coins but that is def not instant.  I won't use this crappy service again, still no email from support 
newbie
Activity: 3
Merit: 0
Mine just now showed up. Woke up, checked my email and there was a email confirming the deposit sent nearly 8 hours after I made the deposit. Didn't hear from either BitInterest or Coinapult customer service, but I did get the coins.

Hope things work out for the two of you.
legendary
Activity: 1890
Merit: 1086
Ian Knowles - CIYAM Lead Developer
Read your other thread and that is quite disturbing. This was -my- first experience with both Bitinstant and Coinapult and I have to say...more than a little displeased.

Also was my first (and I would have to now say my last) experience with using this service.
newbie
Activity: 3
Merit: 0
That is exactly what happened to me... I assume you sent your bitcoins to your tormail address correct?

This sucks..  Let me know what happens I sent an email to bitinstant and coinapult support... so far nada on a response...

Yep. Sent it to my tormail address. The time stamp on the email was for the exact moment I paid the clerk at CVS, so it appeared to have gone through.

And like you, I have the confirmation email with all the right info, including how many bitcoins I should be getting, but when I click the link..."0 Bitcoins".  Huh

I've also sent an email to both. So far no response from either.

I also started a thread about the lack of Coinapult support - hopefully it won't take too many more threads for some support to appear.

Undecided


Read your other thread and that is quite disturbing. This was -my- first experience with both Bitinstant and Coinapult and I have to say...more than a little displeased.

3 hours now and no change.
newbie
Activity: 10
Merit: 0
Did you check your spam folder?
Yes its not there, i have the url from the bitinstant confimation email anyway and it says i have 0 coins when i click on it and go to coinapult...
legendary
Activity: 1890
Merit: 1086
Ian Knowles - CIYAM Lead Developer
I also started a thread about the lack of Coinapult support - hopefully it won't take too many more threads for some support to appear.

Undecided
newbie
Activity: 10
Merit: 0
November 30, 2012, 01:22:15 AM
#9
That is exactly what happened to me... I assume you sent your bitcoins to your tormail address correct?

This sucks..  Let me know what happens I sent an email to bitinstant and coinapult support... so far nada on a response...
newbie
Activity: 3
Merit: 0
November 30, 2012, 12:28:01 AM
#8
I registered to say that the exact same thing happened to me.

I did Cash -> Email, paid at a CVS through Moneygram, when I got home the email that my transfer went through was waiting in my inbox with the url to coinapult. But there was no email from coinapult. And when I click the link to coinapult it says that I have 0 coins.

It's been almost 2 hours since I got the email and no change.

Emailed their support address, hopefully will get some kind of response.
mjc
hero member
Activity: 588
Merit: 500
Available on Kindle
November 29, 2012, 10:40:07 PM
#7
Did you check your spam folder?
newbie
Activity: 10
Merit: 0
November 29, 2012, 10:38:53 PM
#6
I used cash -> bitcoin to email address, not directly to a wallet.  I'm supposed to get a email from coinapult with a link to click on so I can access the coins I bought.  You have to type in a pin to release the bitcoins to an bitcoin address.  I have not received an email from coinapult.

Thanks for the replies nonetheless...  Smiley
mjc
hero member
Activity: 588
Merit: 500
Available on Kindle
November 29, 2012, 10:32:18 PM
#5
I didn't read this entire thread but it looks similar to what you're dealing with.

https://bitcointalksearch.org/topic/bitinstant-straight-to-bitcoin-address-not-possible-127580
mjc
hero member
Activity: 588
Merit: 500
Available on Kindle
November 29, 2012, 10:27:52 PM
#4
I'm assuming you were very careful about the wallet address you provided to make sure it was not truncated in a copy and paste.
newbie
Activity: 10
Merit: 0
November 29, 2012, 10:24:38 PM
#3
Thanks, I though tho that it was supposed to go through in under an hour...Here is something from their FAQ page

When I send the Bitcoins to Coinapult, does it wait for six confirmations?
No. The Bitcoins are sent to your recipient immediately - no waiting for confirmations
mjc
hero member
Activity: 588
Merit: 500
Available on Kindle
November 29, 2012, 10:18:52 PM
#2
I have not tried that before, but it is likely that they are waiting on confirmations in the network.  If they need one confirmation , which is the bare minimum it could take 10 minutes.  If they need 6 which is customary, it could take 40 minutes to an hour.
newbie
Activity: 10
Merit: 0
November 29, 2012, 09:51:28 PM
#1
Hello,

I used bitinstant to send bitcoin to email, I received a confirmation email from bitinstant with the coinapult url, I have not received anything from coinapult and when I click on the link to retrieve my coins its says I have a 0 balance.  I should receive an email from coinapult as well correct?  I used the same email address for both forms you fill out at bitinstant.

How long does it take?  Its been about 3 hours....  I've contacted support on both sites, have not heard anything yet...
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