Had a make-believe issue with depositing my btc this morning. Still not sure what happened, but even with their increase in volume and dealing with so many various things this week, they still got back to me **within an hour** of my email and everything was resolved immediately. It could have been a problem on my end. Either way, the short email Roman sent was more than enough. Now I am sorry for unnecessarily filling their time/inbox. Will gladly donate btc to his cause, as soon as I find his wallet address--my next mission.
They keep this up and I will NEVER have to use any other site(P2p once in a very blue moon).
Thanks, Roman!