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Topic: Voided Bets: Can a betting site void a game which is accepted by the league? (Read 179 times)

hero member
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I've read your post to the rand's thread but I'll reply here because it seems to be the one that you have said.

I have experienced some games before that I should win my bet but the bookie didn't counted my win. They haven't mentioned the reason but as suggested, it probably have something to do with their rules. It really feels unfair for us specially if we should have won the bet and match.

If they have voided your bets on that specific match between Team Unique and Vikin.GG, sorry but we can't do anything with their decision.
legendary
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It hurts when this happens to you.
It may look so unfair.
Yes, I will be mad knowing I  won my bet but the sportsbook would void it.

I have read all their answers and it will all go down to T&C.
But, aren't they also suppose to give consolations to the winners?
They risked their money and they have no idea a game will suddenly change that way.
legendary
Activity: 2506
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I already experienced this before in some sportsbook, which on my case, it's kinda best of 3 series of the match, it's already 1-0. If you will check on some website that got history about the match, it's clearly 2-0 which I won my bet, and on the sportsbook I used, it's cancelled or bet returned. After that, I contact the support of the sportsbook and asked about my issue and they told, it is because the opposite team was forfeited (I don't know the reasons) so it's clearly lost for them especially the game already started. Btw, it is Dota 2.

The good side here, the sportsbook shoulder my win and they turned my bet to Win, so I was able to get my winning bet there.
legendary
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Many sport betting sites also void your bet when for example a game is nulled when heavy rain or worse atmospheric conditions do not allow the happening of a game.When also the game is nulled because of a sport team not showing up and the league giving a win of 3-0 to the team that showed up still even in this case almost all sport betting sites void your bet.
legendary
Activity: 2492
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I believe it's fair for both parties and am fine with it.
I tend to agree with this, that really happens most of the time to those who have intermittent internet connection though betting can be voided due to system glitch and probably the by the time they were able to receive the bet has already lapsed on their given betting period. It could be really frustrating especially when you have tried betting on the winning party.

IMO, we can't blame the site or the judges if there is any for they have also have protocols that they need to follow from their TOS. I only suggest that when betting or before we place our bet into bookmaker on a certain online casino we better consider first the strength of internet connection and if possible try to bet earlier so you may know if your wager has been accepted or not. If the same instance would happen again try to let it go and move on to the next game beside you didn't lose on the game either.
legendary
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This happens to me all the time whenever I bet on tennis matches. They always get delayed because of bad weather (rain).
My sporstsbook voids that particular bet if the match doesn't resume within 72 hours. If my selection wins, the odds for that bet doesn't count towards the total winning (odds = 1).
I believe it's fair for both parties and am fine with it.
sr. member
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Well, as they mentioned above there are various reasons why a bet perhaps declared void on betting site.
But instead of arguing this sports betting site has [Terms and Conditions] which this all are fully detailed there. Indeed, --this void bet means not counted or no longer payout. It should be considered as default and the placed bet will back to the player's designated wallets and I think most commonly all bookmakers clearly state on their TOS that any bet resulting from their own mistake and have technical errors or glitch shall also be declared void.
sr. member
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As most of them had mentioned, we can't do much about some games end being void bets as it depends on the stance of the Sportsbook. I understand it sucks when you are winning but then your bet gets void. But personally I think it's OK to declare one or two bets as void if the sportsbook faced a technical issue, but if they do this more frequently, I would say they are cheating and would quit using the site.
copper member
Activity: 2044
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Yes, they can but only in certain instances, I was on stake chatroom a few days ago and I witnessed a player's 5 ETH bet which got voided after the 1st map had finished. The user placed a bet on G2 Esports vs FaZe clan, he backed FaZe clan to win the first map which they did, but the reason the bet was canceled was because the game was first to win 13 rounds, and not the usual 16 rounds. Stake claimed that sportbooks have the right to void a game if the organizers changes the pattern of the event just before or during the an event.

So even though the win was valid for FaZe clan according to the organizers of the event, it was invalidated by stake.
That's a rough one, only 3 rounds short from the original format and it would've been a good win too since Faze was the underdog during that match right?

Technically they were the underdog, but very slightly. they were offered @ 1.9ishhh and G2 Esports at @ 1.8+

I wasn't in agreement with stake's decision though, because it begs a question what if he had lost the bet, but then I realize that there would have been other bettors on the other side of the coin flip (backing G2 Esports) and they wouldn't have complained since it was in their best interest.
legendary
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In your case, was the match also voided by the tournament officials themselves? If it was, then I find no problem with it.

What I find odd is when the tournament officials decide with finality that the player you bet on won and the one who retired lost but the sportsbook says all bets related to the match are voided because it didn't end completely.
I don't think the match was voided, usually when a player retires in a tennis match the other player advances automatically. I agree the rules are sometimes annoying when you're involved in a match that could've been an easy win but we have to respect the rules as they're different from each sportsbook.

Yes, they can but only in certain instances, I was on stake chatroom a few days ago and I witnessed a player's 5 ETH bet which got voided after the 1st map had finished. The user placed a bet on G2 Esports vs FaZe clan, he backed FaZe clan to win the first map which they did, but the reason the bet was canceled was because the game was first to win 13 rounds, and not the usual 16 rounds. Stake claimed that sportbooks have the right to void a game if the organizers changes the pattern of the event just before or during the an event.

So even though the win was valid for FaZe clan according to the organizers of the event, it was invalidated by stake.
That's a rough one, only 3 rounds short from the original format and it would've been a good win too since Faze was the underdog during that match right?
copper member
Activity: 2044
Merit: 793
I just want to hear your opinions on this.

I placed a few bets on a game which was not completed due to a technical glitch on the part of one player. There must be clear league rules when instances such as this arise. After a while, the admin of the league then decided on the issue. The decision was that the opponent won by default.

However, the betting site voided my bets due to the game not completed. But even so, there was a declared winner and loser as per the decision of the league itself.

My questions:

1. Shouldn't the site honor the decision of the league?

2. Can a betting site void a game which was decided to stand by the league itself, under which the game was sanctioned in the first place? (A 12-round boxing match stopped due to an accidental headbutt may have ended up not completed but still a winner could be declared based on technicalities.)

3. Can a betting site judge whether a game counts or not?

Yes, they can but only in certain instances, I was on stake chatroom a few days ago and I witnessed a player's 5 ETH bet which got voided after the 1st map had finished. The user placed a bet on G2 Esports vs FaZe clan, he backed FaZe clan to win the first map which they did, but the reason the bet was canceled was because the game was first to win 13 rounds, and not the usual 16 rounds. Stake claimed that sportbooks have the right to void a game if the organizers changes the pattern of the event just before or during the an event.

So even though the win was valid for FaZe clan according to the organizers of the event, it was invalidated by stake.
hero member
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~snip~
Like juggy mentioned it depends on the terms and conditions of the sportsbook. I remember betting on a tennis match once, the player I bet on was about to win then suddenly the other player retired. I expected my bet to get settled as a win after hearing other gamblers celebrate but unfortunately it got voided since they had a different set of rules in tennis.  

Sportsbooks can definitely decide whether a match is counted or not but only in certain scenarios.

In your case, was the match also voided by the tournament officials themselves? If it was, then I find no problem with it.

What I find odd is when the tournament officials decide with finality that the player you bet on won and the one who retired lost but the sportsbook says all bets related to the match are voided because it didn't end completely.
If that is the case, then that will be the policies of each sports bet site because the sportsbook site has the power to do that. The bettor cannot do anything if the sportsbook site says like that.
Maybe in each sports betting site will have different rules, but I don't think that if the match is void, the site needs to pay the bettor because that will reduce the site income.
legendary
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~snip~
Like juggy mentioned it depends on the terms and conditions of the sportsbook. I remember betting on a tennis match once, the player I bet on was about to win then suddenly the other player retired. I expected my bet to get settled as a win after hearing other gamblers celebrate but unfortunately it got voided since they had a different set of rules in tennis.  

Sportsbooks can definitely decide whether a match is counted or not but only in certain scenarios.

In your case, was the match also voided by the tournament officials themselves? If it was, then I find no problem with it.

What I find odd is when the tournament officials decide with finality that the player you bet on won and the one who retired lost but the sportsbook says all bets related to the match are voided because it didn't end completely.

legendary
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1. Shouldn't the site honor the decision of the league?

2. Can a betting site void a game which was decided to stand by the league itself, under which the game was sanctioned in the first place? (A 12-round boxing match stopped due to an accidental headbutt may have ended up not completed but still a winner could be declared based on technicalities.)

3. Can a betting site judge whether a game counts or not?

Like juggy mentioned it depends on the terms and conditions of the sportsbook. I remember betting on a tennis match once, the player I bet on was about to win then suddenly the other player retired. I expected my bet to get settled as a win after hearing other gamblers celebrate but unfortunately it got voided since they had a different set of rules in tennis.  

Sportsbooks can definitely decide whether a match is counted or not but only in certain scenarios.
hero member
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I suppose? I mean, I guess they look at the means to the end instead of only the end, hence why void bets are a thing. And I suppose it IS proper to add it, since teams could potentially take advantage of betting sites by intentionally throwing the game, one way or another. In a sense, void bets are something of an insurance, so that betting sites wouldn't really be cheated on by people.

They did honor the decision of the league, I mean, they fully well accepted it, it's not like they can change it or appeal for it anw, BUT, it's a matter of them hosting the betting session, not the league. So I suppose there's no reason for them to think of the league when voiding a bet.
legendary
Activity: 2576
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@Darker45 the answer to your question lies in the terms and conditions page of your sportsbook provider, and you’ll have to dig deep to find out if you have any remedy against their decision. While I do understand your frustration but in my personal opinion you’ll soon find out that their terms will state that they’re correct, and there’s nothing you can do about this bet except to move on and forget about this bet.

Source:

https://www.bestbettingsites.org.uk/faq/what-is-a-void-bet/

Yeah, everything boils down to the particular site's terms and conditions. That is why I somehow structured my questions in such a way that the individuating circumstances are left off. So whether their decision stands correct as per their own terms and conditions, let's set it aside for the time being. I mean, let's say they have the right to void it as per their terms, is it fair and square?

Anyhow, they have this in their terms and conditions: "Winnings will be paid into your account after the final result is confirmed by the official governing authority of the relevant sport or competition."

Thanks for the link, by the way. One of my voided bets fall under this:

Quote
Similarly, whilst certain bets may be void, usually a bookmaker will allow bets that have effectively already settled to stand, even if the overall game/match is abandoned/made void... Another example like this might include a football match that is abandoned after 40 minutes, with bets that have already settled, such as first goalscorer (if there has been a goal) standing, whilst other bets such as last scorer, half time markets and full time markets, will be void.
hero member
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I just want to hear your opinions on this.

I placed a few bets on a game which was not completed due to a technical glitch on the part of one player. There must be clear league rules when instances such as this arise. After a while, the admin of the league then decided on the issue. The decision was that the opponent won by default.

However, the betting site voided my bets due to the game not completed. But even so, there was a declared winner and loser as per the decision of the league itself.

My questions:

1. Shouldn't the site honor the decision of the league?

2. Can a betting site void a game which was decided to stand by the league itself, under which the game was sanctioned in the first place? (A 12-round boxing match stopped due to an accidental headbutt may have ended up not completed but still a winner could be declared based on technicalities.)

3. Can a betting site judge whether a game counts or not?


@Darker45 the answer to your question lies in the terms and conditions page of your sportsbook provider, and you’ll have to dig deep to find out if you have any remedy against their decision. While I do understand your frustration but in my personal opinion you’ll soon find out that their terms will state that they’re correct, and there’s nothing you can do about this bet except to move on and forget about this bet.

Source:

https://www.bestbettingsites.org.uk/faq/what-is-a-void-bet/
legendary
Activity: 2576
Merit: 1860
I just want to hear your opinions on this.

I placed a few bets on a game which was not completed due to a technical glitch on the part of one player. There must be clear league rules when instances such as this arise. After a while, the admin of the league then decided on the issue. The decision was that the opponent won by default.

However, the betting site voided my bets due to the game not completed. But even so, there was a declared winner and loser as per the decision of the league itself.

My questions:

1. Shouldn't the site honor the decision of the league?

2. Can a betting site void a game which was decided to stand by the league itself, under which the game was sanctioned in the first place? (A 12-round boxing match stopped due to an accidental headbutt may have ended up not completed but still a winner could be declared based on technicalities.)

3. Can a betting site judge whether a game counts or not?
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