if you want choose wallet in bitcoin.org, you must choose extension "Control over your money"
not choose "Money controlled by a third party" or "Shared control over your money"
if you choose control your money, you can get all support service, private key and more
so you addres can use anthyng platform and anywhere
if you online wallet problem can't login, you can use your addres , balance only import you addres use private key
Topic: Wallet issue (Read 434 times)
I checked their reddit and it looks like others are having the same problem
https://www.reddit.com/r/greenaddress/comments/5m4ox4/cant_login_as_of_about_1_hr_ago/
If anyone else is having the same issue, FYI
I take it this has already been resolved? I checked mine just now, it's working fine. https://www.reddit.com/r/greenaddress/comments/5m4ox4/cant_login_as_of_about_1_hr_ago/
If anyone else is having the same issue, FYI
If, however, you're still unable to access yours, then I suggest you contact them as they have already announced that the "technical issues" has been resolved. [email protected] . They have great support.
Quote
What happened?
On the morning of January 5th 2017 a technical failure affecting the infrastructure supporting GreenAddress resulted in temporary loss of services for users.
Has the problem been fixed?
The apparent cause of the issue has been indeed been fixed and users should now be able to access their funds. Please contact us otherwise.
Is this a security issue we should be concerned about?
Because of GreenAddress' 2-of-2 or 2-of-3 signature model you are protected by design from security failures occurring at our installations. However, today's problem had nothing to do with our security infrastructure.
Why was the response time so slow?
GreenAddress is currently supported by a team of developers in different time zones and while we are working on it, we cannot manage to offer 24/7 support yet.
Nevertheless, we are currently taking steps to improve communication delays and are very committed to providing our users with a better and faster service.
Will this happen again?
Our team is working very hard to deploy more resources towards making sure that these type of events are prevented from happening. We understand the importance of reliability and will take the necessary steps to eliminate any potential future source of outages.
We are deeply sorry for today's unfortunate situation. Please know that we are fully committed to improving our users' experience. Expect to hear more information soon about some of the improvements currently in the pipeline.
On the morning of January 5th 2017 a technical failure affecting the infrastructure supporting GreenAddress resulted in temporary loss of services for users.
Has the problem been fixed?
The apparent cause of the issue has been indeed been fixed and users should now be able to access their funds. Please contact us otherwise.
Is this a security issue we should be concerned about?
Because of GreenAddress' 2-of-2 or 2-of-3 signature model you are protected by design from security failures occurring at our installations. However, today's problem had nothing to do with our security infrastructure.
Why was the response time so slow?
GreenAddress is currently supported by a team of developers in different time zones and while we are working on it, we cannot manage to offer 24/7 support yet.
Nevertheless, we are currently taking steps to improve communication delays and are very committed to providing our users with a better and faster service.
Will this happen again?
Our team is working very hard to deploy more resources towards making sure that these type of events are prevented from happening. We understand the importance of reliability and will take the necessary steps to eliminate any potential future source of outages.
We are deeply sorry for today's unfortunate situation. Please know that we are fully committed to improving our users' experience. Expect to hear more information soon about some of the improvements currently in the pipeline.
If everything's fine then please lock the thread.
I checked their reddit and it looks like others are having the same problem
https://www.reddit.com/r/greenaddress/comments/5m4ox4/cant_login_as_of_about_1_hr_ago/
If anyone else is having the same issue, FYI
https://www.reddit.com/r/greenaddress/comments/5m4ox4/cant_login_as_of_about_1_hr_ago/
If anyone else is having the same issue, FYI
Its not recommended by them , bitcoin.org adds the wallet as long as they meet the requirements. As for your issue then I'm almost sure that Its because of your browser , have you tried to change the browser ? or clear your cache and cookies and try again.
Thanks for the info about bitcoin.org list of wallets.
I tried logging in in IE, Firefox and chrome, also on another computer. Doesn't work on any of them today (I haven't had issues the last couple of weeks).
Was just wondering if anyone else had the same problem before I e-mail them.
Its not recommended by them , bitcoin.org adds the wallet as long as they meet the requirements. As for your issue then I'm almost sure that Its because of your browser , have you tried to change the browser ? or clear your cache and cookies and try again.
Never heard of this wallet before, it would be better to use more well known wallet, as you would not like to get your bitcoins hack or stolen
Well, they are recommended by bitcoin.org.
https://bitcoin.org/en/choose-your-wallet
The wallet itself is simple and easy to navigate. However, I'm kind of unimpressed by the user-unfriendliness of the log-in process.
Never heard of this wallet before, it would be better to use more well known wallet, as you would not like to get your bitcoins hack or stolen
Anyone use Green Address wallet (recommended by bitcoin.org). Can't log-in with either my PIN or mneumonic today, log-in arrow just keeps spinning and spinning unendingly. Anyone else?
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