Wallet to GDAX transaction did not execute - should I try again ?

bob123

legendary

Activity: 1624

Merit: 2481

Quote from: MCLXS411 on December 17, 2017, 08:24:03 AM

I use Jaxx wallet.

This might also be the issue. A lot of user are complaining about jaxx recently.
Most of them seem to be unable to send any funds (mostly connection issues).
This could be your problem too, it would explain why your balance got deducted first (jaxx trying to send funds) and
afterwards it appeared again (jaxx failed to connect to push tx(?)).

You can try to send your funds again (but make sure to include a high enough fee: https://bitcoinfees.earn.com/).
If you furthermore won't be able to send anything out from jaxx you can [1] export your private keys and [2] import them into another wallet (e.g. electrum).

[1] https://decentral.zendesk.com/hc/en-us/articles/218375657-How-can-I-view-my-private-keys-
[2] http://docs.electrum.org/en/latest/faq.html#can-i-import-private-keys-from-other-bitcoin-clients

btcton

legendary

Activity: 1302

Merit: 1007

Quote from: MCLXS411 on December 17, 2017, 10:09:46 AM

No, I don't have the transaction hash.

Well, my original suggestion still stands. If this ever happens to you again, make sure to have written down the transaction ID so that we can have a closer look at what is happening. Part of me is starting to think that something must have happened client-side if you do not even have a transaction hash, but it is still possible that it was still completely ignored by the network because of the fee. Did you put in the fee manually or did your wallet do that for you? I can't think of any other possibility, really.

MCLXS411

newbie

Activity: 19

Merit: 0

No, I don't have the transaction hash.

btcton

legendary

Activity: 1302

Merit: 1007

Quote from: MCLXS411 on December 17, 2017, 08:24:03 AM

Yesterday I tried to send some BTC to GDAX from my wallet.
At first it seemed fine, my balance was reduced and I waited and waited.
Than after a while my balance was restored and it seemed like nothing ever happened.

What can be causing this ?

P.S.

I use Jaxx wallet.

It was most likely caused by too low of a fee that made the transaction not get confirmed on the network. If the fee was low enough, the behavior of your transaction fits that of a transaction with a fee so low that it got dropped within the day from your own mempool. I am not familiar with how Jaxx manages transactions, as I have never used it myself, but it might not have been able to calculate the fee automatically. Do you have the transaction hash? This would be a sure way to confirm these suspicions. If you look up your transaction on block explorers such as Blockchain.info and do not get a result, the only possibilities are that it got dropped as I mentioned before or that for some reason the transaction was never broadcast in the first place.

If my suggestion is correct, then yes, feel free to try again with a higher fee and it should succeed next time.

MCLXS411

newbie

Activity: 19

Merit: 0

Yesterday I tried to send some BTC to GDAX from my wallet.
At first it seemed fine, my balance was reduced and I waited and waited.
Than after a while my balance was restored and it seemed like nothing ever happened.

What can be causing this ?

P.S.

I use Jaxx wallet.

Topic: Wallet to GDAX transaction did not execute - should I try again ? (Read 147 times)