An American friend is working on a class action lawsuit against bittrex. please fill this form
https://docs.google.com/spreadsheets/d/1GJv691Il1ecWmKUmHRUJtneIzoml5E4atieA2hwiKzU/edit#gid=0
Topic: Warning Bittrex No support 0% Richie / Bill Shihara (Read 124 times)
I was thinking that if we verify our account fully with bittrex then shouldn't have any issue to trade but after reading your statement need to think carefully to keep coins in that exchange.
Just asking is this related to any particular country because I heard recently they are stopping some countries registrations and stopping them to trade? I too got fully verified account and some coins in my account.
Just asking is this related to any particular country because I heard recently they are stopping some countries registrations and stopping them to trade? I too got fully verified account and some coins in my account.
Trading from EU so no issue.
The issues at hand is they freeze all your coins : You cannot trade / You cannot withdraw. This leaves a user in a bad spot and you helpless , an example would be if you want to remove some limit orders this is now impossible.
They have so much money going on into their exchange there is no excuse not to have a good support team yet it seem they do not want to increase their support capacities or improve it..... they hired the cheapest third party company to handle their support ticket which is based in India
Underpaid Indian staffs who basically are overworked and badly paid and who have no motivation to solve thousands of incidents and who cannot bother to reply to tickets, its really badly managed. I assume Richie and Bill do not give a care in the world about these situations on their exchange its almost like to them it does not matter that the service is falling apart.
I was thinking that if we verify our account fully with bittrex then shouldn't have any issue to trade but after reading your statement need to think carefully to keep coins in that exchange.
Just asking is this related to any particular country because I heard recently they are stopping some countries registrations and stopping them to trade? I too got fully verified account and some coins in my account.
Just asking is this related to any particular country because I heard recently they are stopping some countries registrations and stopping them to trade? I too got fully verified account and some coins in my account.
After months trading, twitter.com/BittrexExchange disabled my enhanced account 45 days ago, without any notice.
They have all my personal info, passport, selfie, mobile, checked & approved. No response at all tkt #555400. Please HELP !!!
#Bittrex #BittrexTrouble Bill Shihara twitter.com/ryanhentz
They have all my personal info, passport, selfie, mobile, checked & approved. No response at all tkt #555400. Please HELP !!!
#Bittrex #BittrexTrouble Bill Shihara twitter.com/ryanhentz
Its getting to the point i am sure Bittrex has instructed their support staff to purposely not solve ticket concerning account withdraw or verification.
Furthermore it looks to me they purposely put a wait period when a user account has issue withdrawing or getting verified and will make them wait weeks or even months before fixing the issue.
Let me explain my case scenario. I had a basic account, i decided to upgrade to an enhanced account and submitted my selfie with my passport.
Enhanced verification was successful. Now comes the problem , log in the account and the account is disabled. So now unable to trade or take out my money, 13 BTC stuck in there which i needed to use.
Yet the enhanced verification was 100% success, submitted a ticket over 2 weeks ago and there is absolutely no reply.
I am starting to wonder if perhaps i should pay a visit to Richie or Bill Shihara ....... for that kind of money for sure i will if they keep this up.
But one thing for sure these people are starting to fcuk around too much with other people money on their exchange , a simple google search speaks numbers.
Furthermore it looks to me they purposely put a wait period when a user account has issue withdrawing or getting verified and will make them wait weeks or even months before fixing the issue.
Let me explain my case scenario. I had a basic account, i decided to upgrade to an enhanced account and submitted my selfie with my passport.
Enhanced verification was successful. Now comes the problem , log in the account and the account is disabled. So now unable to trade or take out my money, 13 BTC stuck in there which i needed to use.
Yet the enhanced verification was 100% success, submitted a ticket over 2 weeks ago and there is absolutely no reply.
I am starting to wonder if perhaps i should pay a visit to Richie or Bill Shihara ....... for that kind of money for sure i will if they keep this up.
But one thing for sure these people are starting to fcuk around too much with other people money on their exchange , a simple google search speaks numbers.
Jump to: