Topic: 🚨WARNING: Top Affiliate to Banned User - My Nightmare with Shuffle Casino (Read 981 times)

Not that my opinion matters much, but I think Mandy is entitled to her affiliate commission up until the date of the ban. The casino has a right to ban users, and the sum of reasons as to why seems rational in this case. However, with-holding their commissions isn't cool.


Seems like if you had anything of value to add, you would have just said it instead of trying to destroy this person's reputation. Following this person around & harassing them on social media is weird and unhealthy. As is trying to interrupt the conversation with things that don't have anything to do with Shuffle.

I again ask you to bring one of them in here with proof of me saying that. Just one.

Multiple people recently admitted in the community that Mandy said she'd send them titty pictures if they posted her twitter post links in chat. Sounds like desperation to me! good luck Mandy you have no concrete evidence of anything apart from breaking terms of service, enjoy being poor forever you bum scammer!

I have never scammed anyone.

The YouTube video being referenced is about a legitimate makeup company I ran with my sisters 6 years ago, there was absolutely no scamming involved.
I have a hard time understanding how people upset about not receiving makeup they ordered because our business shut down during a worldwide pandemic has anything to do with why Shuffle will not pay me my commission.

This small group of strangers who are never honorable enough to use the same accounts or let me know who they are, spend so much energy spreading lies about me without any evidence.

Please show me ONE person in this community that I scammed. Just one. How I scammed them, when, how much, just tell me one story with a name or event that I can defend myself against because I am tired of the broad accusations.

Regarding the threats about sharing my private images. These are the sick people who call me a scammer while sending naked pictures of me against my will to my family, to my boss, to other members of the community without even thinking twice about it. These are the people I deal with in the community. But I am the toxic one.

I ask you again to please show me ONE person in this community that I sent nudes to in exchange for them using my affiliate link. Just one.

To be clear: I am focused on resolving a legitimate business dispute about affiliate commissions and selective rule enforcement. These pathetic attempts to dig up and misrepresent unrelated past business ventures, mixed with threats to share private images, rather than address the documented issues I came to discuss will not stop me.

Mandy is a well known scammer in gambling communities and a lot of people can confirm this.
There was a Youtube documentary about her and her sisters scamming people with some products they sold in US.

Also it's true that she sends nudes to people in order to get them on her link.
If I'm allowed to I can post her nudes here.

She broke the terms of the site and should not be allowed to step there, I recommend her starting affiliate marketing to some sites like Fanduels etc or start an Onlyfans.

I know there is a lot of random information being talked about between the actual story, so I can understand the confusion. Shuffle claims I was banned simply over a routine KYC demand almost 2 years after joining. There are no bonuses being held, but earned commission from my affiliate wagers.

Well, might not be. We make conclusions based on what we read. All I am saying is maybe casino has a reason for what they have done. It is because they should have known the consequences of their actions if they acted crazy without a reason. Reputation takes a life time to build, only a second to destroy.


This.

They can cancel any bonus payment anytime without a reason. Unless it is scamming directly (like completing a job and not getting paid for it, or winning a bet and not getting paid), there isn’t anything you can do about it.

It is not even remotely true.

Wtf? Is this true? I guess we really have to listen to both sides before coming to a conclusion. I am not saying OP is a liar but maybe the casino has to say something too. Sometimes these matters are not completely black or white. Sometimes it is gray.

“Huh you harmed me like that (or just because they can’t afford to pay) then I’ll cut your bonus in half.”

“Huh you are showing your tits in chat and scaring customers? I guess I gotta ban you.”

Probably what happened.

Perhaps it's just me, but I gave both posts three times throughout the day to ensure I am not influenced by certain mood, and yet I keep feeling it's worded and steered toward certain direction, especially as the things conveyed on both paragraph has been explained more than once. The situation and clarification has been made, yet the narrative wrote as if the passage never read. So, let's tidy up and steer the matter back into the original narrative and make things simple, shall we?

These very long wall of text are talking in summary-style instead of replying word-for-word. I can do that if you want me to, this is not my first dance, after all, but I think this is the better approach.

Of, "having strangers tell people not to help you in the shadows"
Yet I am here, am I not? Trying to get things done, offering a way for parties involved to find a middle ground? And what do I get? Being called... well, what's written in both paragraphs above.

Of a Fair Mediator requiring evidence for all claim, from all side
As stated, this is the purpose why I mentioned at the beginning of the thread that I will be looking for Noah's direct contact, for more seamless communication as casino rep has a repu of being rather hard to hold because they're not online 24/7. And I've assured that Noah is being questioned, I said and I quote myself, "I believe people can easily infer that I asked and nitpicked Noah through that direct contact. Afterall, I did say that I am looking for his contact for a seamless communication." so yeah, evidence findings are done from both sides.

Unfortunately, general consensus of this forum and how it works regarding personal message, direct message, and other means of communication is to prefer them to be remains for the eyes of the people in communication [this is also the main reason why I always prefer to have every discussion in public, to stay transparent and keep certain narrative away from anyone mulling over mud-ball]. Yet, I believe these part can be shared safely, under argument that these are my messages, so I did not violate my counterpart's privacy:





Granted, it's near incomprehensible as many parts were censored and it's a very short snippets, but that is due the nature of the conversation, a work in progress in me questioning Noah with my own series of questions that I don't think will be good if the other party learned about what he said as his defense.

Those, though, should enough to prove that I inquire to both parties, simultaneously.

Of a clause in ToS that I brushed in post script
I wanted to mark the part I am referring to in red box, as I usually did, but I didn't do that as I thought all the people who read the screenshot understood what I am referring to. So, to be clear, it's this passage, "You will not disseminate any information which is unlawful, harassing, abusive, threatening, libellous, defamatory, obscene, indecent, inflammatory, racially or ethnically objectionable, pornographic or profane, or any material that could constitute or encourage conduct that would be considered a criminal offence or could give rise to civil liability;".

And to be painfully clear, it's this part of the passage, "[...] Harassing, abusive, [...], inflammatory, [...] or profane. [...]" of which, summarized, toxic.

Why do I brought that matter?
As I said [as a post-script] while I roam through their ToS, I found out that "being toxic" [to be clear and as a disclaimer, this is a blanket term to the passage depicted above it, to simplify matters] is considered as a breach of ToS. And I think, other than the reason you got banned from chatroom, that's probably why they require you to do KYC.

Granted, I don't think I've ever mediate people who got banned for being... outspoken. But that's probably a contributing matter. It is meant to be a side note, something to discuss, that you probably were considered breaching their ToS with that clause. And yet, after several explanation, you still insist on placing it as a vocal point.

Of whispers and tabloid gossips behind closed doors
Is it?

From where I stand, with my very own personal opinion as I read the posts three times [to be unnecessarily detail, all were when I am in a bright mood], I can see the tendency. As, to be blunt, the sign of being toxic and inflammatory are there. You've been explained about the purpose of that passage, and you wrote two, not one, whole different narrative to... what? Lead people to think that I am biased? Or what? I am giving you a benefit of doubts right here right now, you previously said that [inferred] I should verify claims and ask for clarifications, so what's the purpose of those posts that [according to the impression I get] pain me as biased?

yet again, is it? Tabloid gossips?

Your own screenshots:



How likely is it strangers on the internet and the keyboard warriors all over the world [who happen to be in Shuffle's chatroom] suddenly thought the same and come into same conclusion and go with united front? On more than one occasions?

Fact that I am not sure I get from Noah or being discussed here: you got plenty chat bans for toxic behaviors, warned about five times that if you continue on, you'll get permaban, and finally, the ban hammer hit when you abuse another player. feel free to confirm or deny, I'll ask proof of these warnings from Noah suppose you denied it, just to be sure I verify everything.

Granted, this, dated 4th May, it should rather be outdated as the explanation I got succeeded the message on that date.

So, is it?

One thing that might worth to mull, not just here, but also for your IRL [and no, this is not a personal attack, this is sincerely coming as a piece of advice]: if a lot of people think you're toxic and you provoke a lot of people very easily, maybe that's not you being defensive and wrongly accused, maybe it's time to do a self-reflection... unless you're with NPD. In that case, there's nothing further to talk about.

Of why suddenly the Nebraska became irrelevant?
As stated, during my exhausted situation yesterday, my mind entered simple-mode. It disregards complex things and digest the very basic of situation. It broke down things I tried to know and inquire from both parties, as they suddenly no longer relevant.

You falsified KYC
That's the end of the story.

Suffice to say, your case ended before it even began. Why? Ask yourself. No, ask anyone else, really, what'll happen when you bring this to CG or AG or any mediator, or perhaps their licensor [once they're fully operational] and after the narrative from your side, be it long or short, Shuffle's answer is simply, "she falsified KYC".

You forged govt. ID. Last I check, that's a class IV felony in Nebraska.

So yeah, no other matters relevant anymore. You were caught falsifying your KYC that instantly broke ToS that entitles them to terminate your account and confiscate everything. Of which they did. That's the end of the story.

If Shuffle is as corrupt as you described, your best approach was not to create this thread nor to submit a forged ID. It's to reach them and make a deal with them [according to the narrative, they're corrupt, after all] negotiate a term and how you could pass the KYC check.

And things would be far easier if the staff that are close to you already know you're from Nebraska. They'll collude with you [remember, the theory being amused on this paragraph is that the company is corrupt], they'll cover for you.

Instead, you submit fake KYC. And that is where the case closed. Not only you're caught red-handed breaking their ToS, you're entitled to answer to class IV felony.

Shouldn't the matter ended right then and there with the fake ID being submitted? Should whether Noah and Cam already know you're US citizen all this time still matter? Well yes, technically, it mattered, if you approached them and appeal for some leniency for being a user with US citizenship, but that option is out of the window when the KYC being submitted. Is it still worth being scrutinized?

IMO, no.

Of... thus
As proposed, the best thing right now is to close that chapter. You made a terrible terrible mistake forging ID. To be completely redundant, I'll repeat, bring this to any arbitration body, and I tend to believe the instance fake KYC being introduced to the table, the case is sealed. Be it you or other players, be it shuffle or other casinos.

I'll try to see if I can get Shuffle to liquidate whatever entitled to you [again, no promises].

Otherwise, if you still see me as biased, incompetent mediator, or whatever innuendo you tried to convey with your latest posts, I'll do us all a favor and withdrawn myself from this.

One gigantic note: I am not benefited at any degree from this case. Instead, I spent resources: time, contacts, mind-power to draft and make references and crosscheck things, my migraine pills, and well blood pressure. So yeah, why do I need to waste all of those if I am not needed?

Give your words and I'll instantly withdraw myself.

I usually side with players when I feel they’ve been wronged by casinos. Even though this is an affiliate issue, I sympathize with you.

What you may not fully understand here is that it's their business, and they have the right to decide how they want to run it and who they choose to do business with. If they've decided, for whatever reason, to discontinue their relationship with you, they are entirely within their rights to do so, unless there’s a signed contract stating otherwise, in which case they’d be in breach of that agreement.

If I were in your position, I’d be mad and disappointed too. Is it unfair? Yes. But such is life, especially in the affiliate business. There’s always a risk that the payments will stop at some point.

That said, try to negotiate a settlement with them. They seem reasonable, but clearly don’t want to continue the partnership. While you can’t force them to keep you on board, you may be able to reach an agreement. Aim to secure payment for any outstanding fees owed and perhaps a one time settlement for the business you’ve brought them. That should be your focus.

I've been doing a lot of research into Curacao gaming regulations and crypto casino requirements to better understand my situation and what regulations I'm actually up against. Here's the CRUCIAL part everyone needs to understand:

They're not "protecting themselves" because there's nothing to protect from. No regulatory body requires them to close accounts or terminate relationships. These are personal choices masked as regulatory requirements to avoid accountability, exact revenge, and keep my significant amount of commission for themselves.

Yes, we all agree that Shuffle absolutely can close my account for any reason they decide. Thanks to their TOS. But let's step back and look at what this really means for the entire crypto casino industry by setting this dangerous precedent...

If Shuffle can terminate profitable affiliates and keep their revenue:
• What stops other casinos from doing the same?
• Who's next when they become "too expensive"?
• What affiliate relationship is truly secure?
• What stops mass terminations to boost profit?
• Yes, casinos can terminate accounts at will
• Yes, they can enforce TOS selectively
• Yes, they can mask personal choices as "regulations"
BUT
Should the community be ok with it?

• US location fine for my $300k in losses
• US location fine for other affiliates
• US location fine for streamers
• US location fine for high-rollers
• Australia fine for Shuffle staff
• Japan location fine for Official Shuffle Channels
• Restricted locations are only problematic for certain players

"Technically Allowed" under TOS:
• Doesn't make it ethical
• Doesn't make it right
• Doesn't mean we shouldn't work towards something better

If the Community Accepts this Behavior:
• All affiliate relationships are at risk
• No commission is truly guaranteed
• Success becomes a liability
• TOS becomes a weapon
• Personal vendettas become "policy"


The community must decide, do we accept casinos using TOS as weapons of convenience? Do we accept casinos using selective enforcement and personal vendettas masked as compliance? Or do we demand ethical business practices that protect everyone's interests?

Because today it's my commission...
Tomorrow it could be yours.

I just need to say I'm disappointed with how this conversation has evolved. For someone with an extensive history of handling disputes, I'm surprised at how quickly unsubstantiated whispers from "high-rollers and prominent members" were allowed to influence the discussion without any attempt to verify the claims or hear my perspective at all.

When I provided concrete evidence about my situation and confirmation from actual players like Simba, they were replaced with vague comments about "inappropriate" behavior from unnamed sources. The fact that these accusations were accepted without any request for evidence, while my documented proof was repeatedly questioned, is what makes all of this far from an impartial mediation.

The main issues about selective rule enforcement, my earned commissions, and Shuffle's weaponization of KYC have been brushed aside and dismissed because of unproven rumors. I've been nothing but transparent and admitted to my mistakes yet I still haven't even been given the decency of having allegations about me substantiated before they're accepted as fact.

A fair mediator should require evidence for all claims, not just from one side. The willingness to accept unverified tabloid gossip behind closed doors is what made this an unfair fight from the start. Pretend this entire situation was happening to a well liked man from this forum and tell me how different this conversation would have gone. It's all about optics, the TOS are enforceable and concrete when the player is a skank who deserves to be knocked down a few levels... but if the player is well respected, the TOS are conveniently flexible. You can see it clearly in how Shuffle streamers from restricted territories are allowed to stream, how high volume players from restricted territories continue to wager millions, how there's an official presence in restricted territories (Japan.) When someone is named undesirable, the TOS becomes an unbeatable shield, but for others, it's remarkably flexible.

My location suddenly became an urgent compliance issue. The same TOS that are being used to justify withholding my earned and future commissions don't seem to apply to any of those other situations, why? Because those rules have nothing to do with what is happening here.

My documented evidence was scrutinized while rumors became fact and thanks was even given to the courageous tipsters for gossiping in the shadows. Noah has let the mob mentality do his dirty work in this forum. All he had to do was say a few words, and wait.

Even Noah will tell you, I don't deserve even half the rumors people spew about me. I haven't colluded with anyone, I haven't done anything to anyone. I don't scam, I don't steal, I don't lie and I don't hurt people. The worst thing I have ever done is be mouthy in a chatroom. Imagine going somewhere looking for help and having strangers tell people not to help you in the shadows. I guarantee the people you spoke to have never had a conversation with me. You being biased makes no sense. I have done nothing but answer every question you've asked me to. I have no idea why you are showing me that section of the TOS as if you know something I don't but I would ask you to show proof of what you are talking about instead of convicting me of a crime I don't even know about. I haven't done anything to deserve this. You asked me to prove that Noah and Cam knew where I lived, I did that. Why does that suddenly not matter anymore? The fake ID was a stupid decision but this punishment was decided long before I made it.

I bet this is more like ditching relationships other than being business pals, shuffle obviously knows where OP came from but decided to ditch their relationship over for some reason including business too (for financial reasons maybe).
They knew each other more like personally (i guess), but since shuffle will obviously be at the top if we will follow any ToS due to location restrictions, they decided to ask KYC after almost 2 years (or maybe 2 yrs already) since they knew OP's location. Regardless if OP can provide it, either its the true ID or forged there's no escape to them, so easy ban.

Now, about the remaining commissions balance, i don't think they will give it to you after noah recommending to settle this to Casinoguro to meddle the case or to any casino mediation.

Ahh, wrong choice of words, it seems. My sincerest apology.

To make it clear, the term I am saying is this, of which contain several terminology and I [apparently] choose one that's a bit not precise



for the record, and it should be clear when I refer to all of the other post as shilling and polluting, their words does not have any weight on my mind. Rather, to be completely honest, after my first post on this thread that indicate I will begin to oversee this case, I got several nudges from high-rollers and prominent members that dwell in gambling community, informing me and warning me the possible uh, unpleasant situation I'd might face if I choose to continue to get this one resolved.

Apparently, my track record of being here for years, does not miss from a lot of watching eyes, and this time they "do me a favor" by sharing their experience when they crossed path with you, encouraging me to focus myself on other threads instead, because based on what they witnessed, that situation that usually surrounded and originated from you, they were... if I may not say "indecent", then it'll be "inappropriate", in a global sense.

These are words of high-rollers and prominent members, and these words, I take into consideration. Still, I choose to proceed. One gentlewoman actually added after her interesting description, that despite the uhh... psychological nature of this thread, if one can get this cleared, she believe that'll be me [ma'am, if you still silently reading this thread and read this part, I'm once again thanking you for your kind words].

Those said, the part about "indecent" was meant to be a side note, thus put in a post-script instead of being pointed out as an argument in my post. So, hopefully with that thing cleared, I'd like to address a part in your post that you seemed to utterly failed to understand [I marked in blue]:

If the entire situation and the whole point of this thread, broken down, is about [1] why you were asked to KYC, and [2] Shuffle does not have the right to weaponize KYC as a way to get rid of expensive affiliates, or people they don't like, or both, then I guess the answers are quite simple:

[1] Shuffle, like probably every single other casino on this forum, has a clause on their ToS that describes they are allowed to ask for KYC at any given time as they deemed fit. They don't need any reason, they don't need specific trigger, they don't need anything. One big casino even apply a rule where you will have to have basic KYC upon sign up, and later on, by January 2025, level 2 KYC in order to keep playing.

So why do you asked for KYC? Well, it's within their right.

[2] does shuffle weaponize KYC to get rid of expensive affiliate, people they don't like, or both? Well, suppose you did not initiate a fake KYC [which instantly broke their ToS] don't you think you can perhaps negotiate a thing or two with them regarding your residency and restricted teritory? It's when you submitted fake documents, consciously and with full intent to hide your true ID, that this whole situation escalated from bad to grotesque.

Given you state earlier that you're close with Brett [Brett, is it?] and Cam, and [to a degree] Noah, I somewhat believe upon completing your KYC and they have indisputable proof that you're American, you can negotiate to have that affiliate account instead of having everything locked out due to fabricating evidence. Especially as [if I may give you benefit of doubts] you're quite a charmer and kind to the community.

I hope that explanations help you understand the reason [at least from my POV] that become the whole point of this thread.

Now, addressing your sentence before the one I marked in blue, about the whole conversation being meaningless because [freely summarized] I am biased. I'll politely ask you: do you still want me to try to talk to Noah, see if he can at least release the rest of the fund in your account [again, no promise, though] or were you set to think that I am partial and myopic, thus [I believe, if I am perceived as such] it should be better if I withdraw myself from this?

Indecent content? Pardon me but are you trying to tell me that you believe I exchanged nudes with people to get them to sign up under me? Some lunatic comes in here ranting about me with no proof and you take his word for it, but I bring you piles of evidence and none of it matters because the crazy guy told you I showed my boobs to people so they would use my code. Ridiculous.

What Noah is doing is wrong. They stream from Australia, they hire streamers from America, the dragon player on the leaderboard every week is openly from a restricted location, they have an official Japan Twitter and Telegram, there is no way in hell you are going to tell me that what they are doing to me is ok. I haven't done anything that 50% or more of the players at shuffle aren't doing at this exact moment and what the OWNERS THEMSELVES do every day.

This conversation was pointless from the moment it started. You already believed what you thought you knew about me so what's the point. This entire situation is about WHY I was asked to KYC, not what happened after. Shuffle does not have the right to weaponize KYC as a way to get rid of expensive affiliates or people they don't like or in my case both.

Perhaps it's my day that's been long and exhaustive, not to mention I am lethargic the whole day, but I find myself quite tired and, during this phase, realized that many things doesn't matter anymore. You submitted a fake KYC, by your own admission, and that's a breach of the terms you've agreed that entitles to your account termination:



Granted, you tried to recant the mistake within 24H by submitting your Nebraska ID for your KYC. I'll try to confirm this with Noah and see if I can get a middle ground for this, in form of them releasing the remaining fund in your account and then you both goes to each of your own way.

Is this acceptable?

p.s.: might be good to mention that while I roam around their ToS, they have another clause that entitles them to terminate your account, related to uhh, indecent content. So... yeah, I hate to say it, but from where I stand, you breached multiple clauses that entitles them more than enough reason to termination, and the best appeal I can offer or attempted to do is to get the rest of your fund. No promises, though.

This isn't about continuing the affiliate relationship going forward, it's about receiving compensation that was already earned.

1. The locked funds I already earned in my account from past wager
2. The ongoing commission from players I previously referred

It's reasonable to want payment for services already rendered and results already achieved. What is stopping Shuffle from terminating all of their high value affiliates and no longer having to pay out commission anymore? Holding them accountable should be what this conversation is focused on because like Simba said, his bonuses are decreasing instead of increasing with the 30% Shuffle is now pocketing. If this ends with Shuffle keeping that commission, no affiliates should ever feel safe working with them. I brought them players, I brought them Simba. I am only asking for what they promised me, nothing more. 

Please don't get me wrong. With all these conflicts between you and the Shuffle team, if you are expecting to continue with affiliation with them then I guess you are ignoring the reality.

I am sure when you signed up to become an affiliate you agreed with their terms and somewhere in the terms they must provided that the business reserves all rights to terminate a contract whenever they want. Considering such terms, as an affiliate you have zero legal ground to do anything against a brand. This is one of the darkside of affiliate marketing to be honest.

I am not making a conclusion of your case or even not trying to give an opinion yet but a business have these terms to protect their business.

I understand your confusion, yes they had previously seen my Nebraska ID, but that was when we were still on good terms. I knew the second that message popped up asking me to KYC that they just made their final move. I was overwhelmed and terrified and about to lose my 6 figure a year income. For the record, within 24 hours of failing the KYC I emailed support with my Nebraska ID and explained that I was prepared to do whatever they needed to become compliant and prove my identity. I got no response.

From where did you inferred [wrongly] that Noah was not asked and nitpicked to death? Remember the post where I said, "I'll try to get ndumm's direct contact for a more seamless communication." and you asked whether he has replied to me and I replied much later that I've established communication with him? The posts happened only yesterday, should be still fresh in reader's memory.

I believe people can easily infer that I asked and nitpicked Noah through that direct contact. Afterall, I did say that I am looking for his contact for a seamless communication.

A nitpick to death for you for the time being, help me understand again, as I find my mind rather conflicted. Earlier you said that you submit fake KYC because you're panicked but on the statement above, Cam and your host [thus, Shuffle] have seen your Nebraska ID. So why still panicked upon asked for KYC and decide to submit fake one? They've seen your ID before.

That is two different screenshots. Cam is talking about Aldo one of the players from Shuffle who is from Turkey, he was calling me Aldo's American wife.

In order to receive a birthday bonus you have to give your ID to verify your birthday. I verified my birthday with my Nebraska ID. I received 2 birthday bonuses. One from Cam and one from my other hosts.

I honestly didn't realize I was going to need to bring out so many receipts. I am sure I have more because like I said, we talked about this more than once. I will go through every conversation until you are satisfied, even though the end result will still be me asking for a withdrawal only affiliate account.

I understand the need for you to find out information but I don't understand the focus on trying to make sure my story is nitpicked to death while Noah has yet to answer a single question, like why he won't give me a compliant account or why BTCS and BossmanJack and his streamers and all of Shuffle are allowed to play from restricted territories while I am punished.


For context, this conversation is Noah asking me why people attack me in chatrooms.





and here is a more complete screenshot of the conversation with Cam

Well, actually Noah has just established a communication with me earlier today, and I can't give a follow ups to the forum as I am about to leave to hancle my IRL situation and I had an afterhour meeting that I can only pop into the forum now. But as evidenced by his post, he made several statement.

Mandy, you'll hate me for this, but I have to say that based from your screenshot, and unless you have better one that clearly shows Cam knows you're US resident, an explicit convo about nationality, or address where Shuffle can send Christmas hampers, or favorite cafe in US that you visited daily, that convo about American idol and you being the wife of... a contestant, it's circumstantial at best.

The nature of the convo that lean towards a banter, the ambiguity of the citizenship and the residency status of this "American wife". I don't think it will hold. I don't know the context of this American idol at all, at all, but the way I see it from the screenshot, without added context, Cam could just said that in a joking manner.

Please tell me that you've perhaps do KYC before this with your US ID and they accepted that, that'll prove that they know you're American and still allows you. Or is this the first instance you did your KYC? Other convo that indicate, conclusively, that Cam knows you're an American, perhaps?

- I don't know what you mean by things devolving when discussing this issue specifically since we have yet to discuss this issue at all.

- You were aware of my residence. You had to keep deleting the youtube link of me on American Idol and Cam absolutely knew, we made fun of eachother often. You can see in the screenshot or "weaponized message" as you would call it. But you still haven't even explained why you are fine streaming from Australia or why Japan has it's own official Shuffle Twitter and Telegram or why Aldo is from Turkey but you still let him wager millions every week. Most of all why you can't just give me my account so I can claim my commissions and go on with my life.





-The chat mutes were just a bullet point in my timeline, a sign of the blatant disdain you have for me. Ultimately they are irrelevant when it comes to finding a solution because I have no intentions of chatting at Shuffle ever again. I just want my account put into withdrawal only mode so I can claim the money I have earned and will continue to earn.

-CasinoGuru doesn't deal with Affiliate disputes. Noah we don't need a mediation service, I am asking for you to please just turn my account into a non-gambling account and you'll never hear from me again. It is the perfect solution and everyone can move on happily. Please just end this.

This thread has devolved quite quickly, as it usually does when discussing this issue specifically, so I’ll give some final thoughts and a recommendation for Mandy.

- contrary to Mandy’s suggestion, I was not aware of her United States residence. US residents are not permitted on Shuffle (as per our Terms of Service) and I would’ve closed her account sooner if I had proof of this.

- I can’t talk on behalf of Cam and whether he knew or not, we have a protocol to follow if we suspect a user of breaking Terms of Service so I’ll make sure of whether that’s the case or not, but that doesn’t mean that anything changes with how we handle it from the point that we were made aware.

- Suggesting that we were wrong to chat ban Mandy because other people are also toxic is like suggesting that a police officer shouldn’t have pulled someone over because other people were also speeding. Then try suggesting that when this police officer has pulled them over and warned them over 10 times. I also don’t think a chat ban should be taking up valuable space in a scam accusation thread.

Mandy, I would recommend that you open a case with Casinoguru or some other casino mediation service. Unfortunately, I no longer wish to DM you directly because you weaponise messages, and I have no interest in having my messages with you be taken out of context. A mediation service will be able to dig into the specifics of this issue, and if we are deemed to be in the wrong and still don’t accept that, then you can use that ruling against us if you wish.

@holydarkness I don't think Noah is going to say anything else. Has he replied to you? Do you have any advice on where to go from here?

You've noticed that the adults just continue talking around your tantrums right?

Why the fuck would he reply to you? there is nothing to resolve, you're suspended for breaking TOS. end of story. He's done explaining, there is nothing more to it. You are a flaming cunt that literally 0 people like and you have made up SOOOO many lies and send naked photos to users to bribe them into siding with you and spamming shuffle chat with freemandy comments? You have 0 argument. Nobody wants to help someone who is a piece of shit. Go affiliate somewhere else where they will take ur constant toxicity for fuck all in return.

FOR ALL READING - MANDY HAS 0 ARGUMENT AND HAS LIED ABOUT LITERALLY EVERYTHING HERE, SHE IS NOT A TOP AFFILIATE AND IS PETTY SHE BROKE TOS AND GOT SUSPENDED RIGHTFULLY

I seriously don't get it. I sit here and refresh the page all day waiting to see if there is a response from Noah. He see's me here. He see's me. He knows I want to talk to him about this and he knows I am doing everything I can to try and get this resolved, but all he can do is drop in to make some generic comment about compliance and then disappear again. I don't know what else I am supposed to do. This shouldn't be happening and it sure as hell shouldn't be this difficult to try and communicate.

you're misunderstanding. I have no idea who the people are that are talking about FTX. I barely know what FTX even is. The only people I see spamming are kairos, mlak and truthcompiler and I have no idea who any of them are and I certainly did not bring them here. I actually see more people saying rude things about me than nice.  I appreciate you helping me. Just the fact that Noah responded once was enough to tell me that you know what you are doing.

With all due respect, I believe those people are actually who I refer as those who spam the thread. I don't think we need to hear people vouching for you or commenting about FTX. Let this case isolated on you and Shuffle and Simba. I'll try to get ndumm's direct contact for a more seamless communication. For the time being, I'll appreciate if those... fans can be taken down a dozen notch.

Can you show me an example of me bullying anyone ever in that chatroom? You won't find one.
Tell me who is the toxic bully in these screenshots of an Opal who streams for Shuffle. Do you want to know who got muted out of everyone in those pictures? Me. Permanently. By Noah himself.

Hey, I don't want those people here either. The only people I know are the ones who posted coherent and relevant information. I didn't invite anyone here to talk about FTX or the crazies calling me toxic. I want this situation taken care of more than anyone else. This isn't a game to me, this is my life. Do with that what you may. I just want to talk to Noah and if you can help me, please do.

I will strongly encourage you to spare some hours, maybe a day or two, and dig the pages on the boards of this forum. The discussion are there, addressed and answered, more times than necessary. However, if you have a concrete and damning evidence of malpractice by Noah, then I suggest you to create your own scam accusation thread [perhaps even reputation thread, given the nature of the content] detailing the findings and the supporting evidences.

---

I have no intention to accuse you deliberately do what I am going to say next, especially since I don't have a concrete proof of it, but having been around this board on daily basis for the past couple of years, I can confidently say that the traffic of the poster of this thread is very unusual.

If... if, you asked your followers to "shill" this thread or whatever polite term you prefer me to use, I encourage you to ask them to stop as what they do is just make things harder to navigate and the narrative become sooo tainted with opinion that it's hard to keep track.

I will try to reach ndumm once more, see if I can get him to find a middle way, especially with several important posts that's written here since his last post, but only after those shilling stopped. As you can see yourself, those shills and spam post did nothing good, it just drowned crucial posts and resolution attempt.

You honestly need to see someone about your mental health. I mean that sincerely. You might actually believe this nonsense and that's terrifying. I really hope you find peace someday.

Just for reference - Simba is like 3 posts up talking about how he would give me his bonus money if Noah adjusts it for the fact that they aren't paying me my commission, why on earth would he even offer to do that if I scammed him. People like you are the reason I am "toxic" in chat. Your passion is admirable, but your obsession is scary. Get some help please. 

You are an idiot - its on the blockchain. How can Noah explain the $20m withdraw from FTX unless he illegally used connections there https://etherscan.io/tx/0x9b40569a3c06d3dd9c878126ab1ae6750334edeaa6a655c400c3c698a31b8cd4

If you don't know how to read blockchain, go ask Noah about this and you can see your boss sweat.

Mandy was offering players free naked photos of her tits to go into the shuffle chat and type #FREEMANDY LOL. Goes to show how she is part of the scum of the earth. Shuffle never cut bonuses, they changed lossback structure simply, same structure basically as stake now. Also Noah left FTX WELL before they went under, so to anyone who thinks he is "shady" because he had ties to them well before they had their collapse, you're brain dead. no other way to put it, literally brain dead. One thing I will say is being a complete cunt to staff/players which I have heard through many many players in this community at shuffle that Mandy always was horrifically rude to all forms of people, you build no good rep at a casino. Relationships in business and in life just in general is huge, and Mandy consistently was a cunt to everyone at shuffle from what I know and have seen proof of. Why would anyone give her favours anyways? at the end of the day shuffle discovered she broke terms of service and they suspended her account as they have every right to. end of story. That is all there is to it and she is trying to blow it out of context and lie on just about every bullet point she made in her post that she was wronged. she was not. she is a horrible person and has scammed so many people its almost laughable, nobody likes scammers and Mandy has always been one. The funny part is that my posts so far get reactions in all caps swearing at me, so you know I am stating facts, that is the best part to me LOL. I hate scammers so I will gladly call out Mandy for the lying cheating scammer she has always been - shuffle owes you NOTHING and never will, move on and continue to video you jamming ur beef flaps in the shower and sending it to high rolling gamblers who wanna send u 20$ to crank one out then never speak to you again. Again just want to reiterate that she is a horrible affiliate and actually more than once scammed her best player who is 98% of her book anyways, the rest of her players are supposedly little bottom feeding 1$ code drop rain farmers. Have fun at the shit casinos u are now promoting, cheers.

Just for reference - I have gambled at every single major casino in this space for years and without 1 doubt shuffle is the BEST casino of them all and it is not even remotely close.

They were abusive and bully which created a toxic environment in the chat. Besides, there was attempt to get people to other casino.

What do you mean FTX has been discussed lol. This is stuff I found and doxxed his wallet - no one knows, not even US DOJ. NO one cares he worked at FTX - but everyone will care he stole $20m from there to start Shuffle after FTX went bankrupt.

Once we get all the evidence, these guys are fucked.

Honestly, nothing surprises me here. If the user registered via VPN, deposited, and lost a billion dollars, there wouldn't be any issues.
But the moment it comes to a withdrawal—any kind of withdrawal—suddenly "rule violations", KYC, and accessing from an unauthorized location become a problem.

In this case, it’s simple: just stop the user from playing, but let her withdraw the affiliate commissions she’s earned.

Why is that a problem? What law is stopping you from doing that? But no, casino owners are well-known for being immoral, greedy scumbags, and honestly, they all act the same way.

Does any casino require KYC before the user requests a withdrawal? Of course not.

I really don't find Mandy that toxic.  She's not afraid to tell the truth, which hard to find in a casino.  She just hates on the beggars those are the ones who deem her toxic when she's really not.  Shuffle is the most lax place I have seen moderation wise.  It's like the wild west in the chat room, yet it's always easy to easy to pick on the one who's telling the truth.

As for Mandy being banned, it does seemed targeted to get shuffle to free themselves from all of the future commissions on people's accounts.

I agree a withdrawal only account should the solution.

Mandy really isn't a scammer like some folks in this thread make her out to be.  She is entitled to her work that she put into the site and not be shunned like some red headed step child.

I understand you are just trying to figure out what's going on. It's no problem, I can answer anything you ask. I didn't jump into anything, I immediately messaged my hosts and when I went to message Noah I found out he had blocked me. This is the response I got from my hosts. It was clear everyone knew what was going on. the way they wouldn't even talk to me.





The fake ID came out of panic and advice from the other dozens of Americans I played with on Shuffle
and the fact that it was my only chance at getting out of the whole thing.

Hi guys, this has been an exhausting ordeal as a highstakes gambler/affiliate/supporter of shuffle to watch.

I'm the whale Mandy (OP) referred (Simba) that's being talked about here. I'm going to give my take on the situation, and will try to be as fair as possible.


I agree shuffle as a business has a right to do as they please with regards to this situation / refusing action for a player, I dont think this is up for debate. They're allowed to KYC a user, and allowed to refuse her business

Few points that are indisputable, and i dont want to pull out receipts over this.

1. There is certainly a vendetta against her
2. She is certainly toxic in chat, but who cares, this is a casino not a elementary school



My bonuses were cut in the last month because I'm too expensive of a customer based on their models/my bonusing. I don't really mind that/didnt fight too hard -- because I genuinely feel at ease gambling on shuffle knowing I will always get paid out and withdrawals will be smooth, so it's a price i'm willing to pay for service/trust.

The problem I see from this situation and predatory KYC is that Shuffle cuts my bonusing because i'm being over bonused, but now 30% of theoretical revenue is not being paid out since the affiliate has their account shut down, so why isnt my bonusing improved to accomodate that.

So, while on the surface this looks like a compliance reason, i think it's moreso an excuse to extract value out of my theoretical play.


I think the only 2 possible solutions to prove this was done in terms of compliance and not greed is

1. My bonusing should be adjusted upwards to reflect the 30% commission that she would be getting (which i'll just give back to her)
2. Her account should be put into withdraw only mode like stake and many other sites have as solutions for professional affiliates - as playing is banned, not promoting - if this again is a compliance issue, a lump sum offer should be made for the value of her book, otherwise its theft.


I personally think the 2nd option is the more reasonable one, but think there's alot of ego at play here, so understand not wanting back down.
I think if neither of these options are accepted its quite evident what the intention was from the start.


FWIW: I think Shuffle has a strong team, and have a deep love for their VIP team, Sports team, Darcy and Jay but i think sometimes when emotions run high and ego's run poor decisions are made, I'm definitely guilty of being like this. I think perspective is key in situations like this



TL:DR
1. NO she doesnt have a RIGHT to be on shuffle
2. YES she has a RIGHT to affiliate earnings
3. YES they have a RIGHT to adhere to their licenses/compliance
4. YES they have a RIGHT to refuse business
5. NO they don't get to cut bonuses AND cut affiliate income and come out on top, thats rollbit 101.

Do I know Noah? Last time I check, I stated here that I'll jump through several connections in case my PM failed to reach him. This should give a graphic understanding that I will need to put extra effort to reach him to get to the bottom of this case, which would easily imply that he's not in my contact.

And FTX... I think it's been discussed repetitively on several other threads? Quite extensively, IIRC. I currently can't dig through pages of threads to point them out to you, but you're always free to walk around the threads on the boards of this forum to find those discussion. The forum has search function, if that helps.

Also, holydarkness - given you know Noah, ask him if he wants to reply on them knowinly letting singapore play on shuffle and accepting money from payment banks here all of 2023.

Or on the ftx stuff above which seems a lot worse. Is that his wallet or which other shuffle person took $20m from ftx. Worth investigating.

They live in Australia and easy to find and file a case against them there.

And also in singapore where they let people play even though it’s not allowed.

And then in the US for same.

Also, reason Mandy gave fake kyc is because she knew those morons were trying to come after her to save commission.

Next time don’t do any business with anonymous people. That casino, shuttle or whatever the fuck it is called, do you know the owners in person? Probably no. They are just names, people from a foreign country. If you somehow made any money from this casino in the end, consider yourself lucky. It could have ended way way worse than that otherwise.

Next time, there won’t be a next time.

Uncle Philly my ass.

So you know that you're accessing from restricted country, and you know that both Noah and Cam knew that too, and you know [your word, not mine, I just borrowed them] they stream from other restricted country, so it is quite safe to assume they'll be ok with that. Wouldn't from those four points, it'll be safe to further assume, especially since you're rather close to them and not a total stranger with zero previous contact, that they'll make "another exception" and accept your original KYC in spite of the residency? They know you're US citizen, after all.

So, again, why choose fake ID instead of reaching to Cam or Brett [your screenshot of convo with the shows that you're not no-one to them] and ask if uploading your real ID which will show you as US citizen will raise an issue?

Oh, I am well aware that my post sounds awfully like I am trying to corner you and paint you bad. That is not the intention. That's just me [for now] trying to figure out while being completely blunt about why you jumped straight into fake ID instead of having a talk with the staff [that you're rather close].

This was definitely targeted. This is same platform that:
- founders with shady connections to FTX
- launched without IP blocking US for first while
- allowed Singapore to gamble for all of 2023 and allowed us to directly deposit to shuffle from our payment bank
- has a shit of criminals and laundering on their platform

Noah - you can’t deny the above to not be true. You should give Mandy her account back. Want me to post receipts??

Also watch noah and his paid accounts skibbidy out of the thread as they are getting exposed.

If the platform knew about the user's jurisdiction in advance, why did it accept the income and approve the cooperation? This calls into question the validity of the blocking. why did shuffle ignore all reasonable suggestions, including withdrawing funds to a business account only? This could have resolved the conflict without prejudice to the parties.

If I can add more to the chat mutes conversation, you may have noticed, I tend to attract some hostile people who are somehow always around to attack or say crazy things to me. Noah knows this and he knows that every time I am ever involved in a chat fight where he will now say I was "toxic" it has been me defending myself.

Here is a screenshot of Noah messaging me to tell me he was sorry for permanently muting me the first time and that they will have moderation in the chat soon and it will help with the people saying things to me. It's been a very long time since he sent that message and there are still no moderators.

SEEMS LIKE U PRETTY MUCH KNOW EVERYTHING IN HER LIFE. LIKE OMG!! I CANT EVEN IMAGINE HOW UPDATED YOU ARE ON MANDY'S LIFE. I MEAN YOU ARE SAYING A LOT ABOUT HER, MAKING IT TOO OBVIOUS THAT SOMEONE JUST TOLD YOU WHAT TO SAY AND WHAT TO DO. 🫣🫡  YOU GUYS SHOULD THINK ABOUT IT FIRST BEFORE YOU POST SOMETHING. THE WAY YOU SENT THIS MESSAGE OF YOURS IS LIKE YOU REALLY ARE MAD AND ANGRY ABOUT HER. AND ITS NOT EVEN RIGHT TO BRING UP HER KIDS IN HERE BECAUSE THEY DIDNT DO ANYTHING WRONG. LET ME SAY WHAT YOU'VE SAID TO MANDY. "YOU GUYS ARE HONESTLY THE WORST PEOPLE ON A ONLINE GAMBLING WEBSITE." AND BTW!! FUCK YOU NOAH!! FUCK ALL OF YOU RATS AND SNITCHES!! YOU GUYS WILL FUCKING BURN IN HELL!! WHAT A DISGUSTING ONLINE CASINO WEBSITE YOU GUYS HAVE!!

Been looking at this place for a while and the founder is a fucking thief from FTX. This is his wallet (0xcd6cf78b351d82c8355f14c6af62f3751cdaaffe) and he withdrew $20m from FTX after they went bankrupt. Lots of transactions like this after bankruptcy.
https://etherscan.io/tx/0x9b40569a3c06d3dd9c878126ab1ae6750334edeaa6a655c400c3c698a31b8cd4
https://etherscan.io/tx/0x496b89e85aa0a55b6b854941b814d7f2702b1ed12902dc9adcf55134cf254a03
https://etherscan.io/tx/0xefa96c8cc3fdcb417a9560043d711910d3846d6ef5a5fd63447b2b30412b5b8b

This is going to be reported to the current FTX people and US DOJ and Australian Police. Still going through all of this with my buddies but things aren’t looking good from things we have discovered so far as lots of illicit activities happening on the platform.

I am from the United States. Noah knew that, Cam knew that. They all knew that. They knew when they KYC'd my account almost 2 years later and down close to $300,000 that I would have no choice but either upload a fake or upload my real ID. That is the point I am trying to make. Shuffle doesn't care if people in America play on shuffle, they themselves play and stream every week from Australia. The shuffle Offices are in Australia. I have not lied about anything and notice that Noah didn't say I lied about anything in my post aside from the claim that this was targeted. Everything I have said is true.

If my vpn turns off while I am on Shuffle it immediately logs me out and goes to the screen that says restricted and tells me to fix my vpn (another subtle hint that Shuffle absolutely knows a huge portion of their players are using VPN to mask their location) I am not able to login, the site won't load it just stays there.

I am not trying to gamble on Shuffle, I am asking for my account that is extremely valuable to be turned into a business only account. There is no reason why they are denying it. I don't need chat permissions or anything other than the ability to claim my commission and withdraw. If it is ok for the entire Shuffle staff to access parts of the site for business from a restricted location, it should be ok for me to do so with a business only account as well.

Noah knows I am not a risk, he himself sent me $30,000 after our first dispute. He is using this planned KYC as a copout, and it's wrong.

Thank you for popping in and telling us your side. If I may inquire further, just so we can get an even better understanding of the situation from your side, what is the reason behind those 15 tempo bans that ultimately leads to permaban?

---

Um, wouldn't that mean you're accessing from restricted teritory if you need VPN to access them? Just to be sure I am not writing empty and false statement, I ran my own "test", reaching some of my friends across countries, one that I know come from a country where gambling is... the life of that country, and one whose govt. prohibit gambling, thus their ISP block gambling site by default.

Here are the results:


This is me accessing without VPN, it implies that the statement that people can't login to Shuffle without VPN, and that page does not even load is wrong.


This is me deliberately set my IP as Singapore, with VPN, as I read on their ToS that Singapore is part of their restricted country.


This is a friend of mine who live in a country that is not part of restricted country and the govt doesn't sanction gambling activities. Just to prove that it is not just my country, my ISP, or my device that allows me to access without VPN


This is another friend living in a country whose, although his country is not listed as restricted teritory on Shuffle's ToS, govt. doesn't allow gambling.
 

Uh, help me understand, why do "this user" use fake credential to perform her KYC?

Yeah there ya go, pretty simple. 15 chat bans before being perma muted, you think you would learn the lesson to behave in chat? There were no petty chat bans, simply not being a toxic would have left you with the ability to chat normally like all of us normal users. Lmfao ur such a liar Mandy its wild. ALL claims you have are false, you broke terms of service plain and simple. 95% of ur commission came from simba, nobody else. stop posing as some TOP affiliate, you did nothing and constantly tried to promote other casinos in the chat too. Like I said before u should stick to sending naked videos to high rollers for money instead of affiliating, seems to work better for you. You are a scammer and have 0 proof / evidence of being wronged. and getting ur friends to come in here and lie as well isn't going to help your case. I know everything about you - for those of you reading, again, ignore this retard trying to defame the best online casino there is. She is lying and will continue to lie time and time again and try to block people on twitter for calling her out and exposing her lies she gets caught in. Shame on you tbh, it's hilarious though seeing you fail at trying to defame such an incredibly well ran casino.

  I hope you can solve that problem Mandy, without a doubt it doesn't seem strange to me that they do this kind of things... strange things have already been seen there and well, you know what they say, the house will always want to win... and besides, Shuffle stopped being as good as it was, now in there most of the things are screwed up. #freemandy 

You can't login to Shuffle without a VPN Noah, it doesn't even let you load the site.
 
"This user" Has brought you hundreds of thousands of dollars worth of revenue and you are now trying to claim fraud? My entire point is that I was asked to KYC because you knew what would happen. This was 100% planned. Look at the timeline. You're telling me I didn't trigger an alert for almost 2 years? I can barely figure out how to work this forum.
Why wait 1.5 years?
Why block all communication channels?
Why ignore reasonable solutions?
Why operate from restricted territories yourselves?

and where in the regulations does it say a complete communication black out and withholding of commissions (not gambling money)?

If this is about compliance, why won't you allow me to have a withdrawal only account with gambling disabled?

and regarding chat bans: This user was targeted and just like your TOS, you don't hold anyone else to the same standards as me in that chatroom. https://x.com/BeCoolMandy/status/1849472565552841007

Hey guys - there was no targeted campaign against this user, they were identified as having logins from a restricted jurisdiction and so they went through our identity verification process (as we do for all users we identify as potentially breaking Terms of Service). Unfortunately, this user then proceeded to attempt to complete ID verification with multiple forged IDs. We have a zero tolerance stance on fraudulent activity on Shuffle; subsequently their account was permanently closed. We have regulatory obligations, as all crypto casinos do, which come above any personal situation a user may claim to have.

Regarding the chat bans; this user received in excess of 15 temporary chat bans through their time at Shuffle, before the final permanent ban. There were no shortages of warnings to them. Hope this helps.

Nah, Holydarkness is very popular here in terms of fixing casino conflicts. He has connections to different casino that makes him easier to communicate and get response.

Most importantly, he is fair to both player and casino that makes him reputable here. Just let him do his work after all this is just a free service from his side to contribute in the bitcointalk community.

This issue is not new. I remember a popular member here experienced the same from Betfury but later on resolved the issue.

Yeah I don’t think ur going to get a response dear. A lot of people tried contacting them about Mandy’s situation but you either get left on seen, or just ignored/blocked, pretty crazy tbh. But it’s totally worth a shot tho, and I hope he responds at least.

Thank you, I will be shocked if he replies and says anything more than "she broke the TOS" as that is the most anyone has gotten from anyone at Shuffle. I know that if someone would just talk to me, we could work this out, but I can't get anyone to answer me. It's beyond upsetting.

I understand. Thank you. I've tried to reach Noah through PM to get the story from his side, but his account has not been online for a while. Perhaps he'll come back online and read my PM when he got notified through email that his forum account got my PM, but maybe he won't and it'll take quite a time before he comes back here.

All I can suggest to do is wait. I'll give a couple of days, and if he's yet to respond, I'll try to reach and jump through several connection to get to him through different means of communication.

Sorry this forum thing is confusing. I tried to reply to your post directly but messed it up somehow.

------

Correct, there is not an issue regarding the graphics I made. I include the information to show how involved I was with Shuffle. This isn't just a case of a random player being KYC'd and banned. They knew me, they all knew me. This is not random and it has nothing to do with compliance.

My entire Shuffle account is closed. I cannot log in and they have severed all communication. Not even support will respond to my emails.

I see, so the freelance job kinda paid-on-the-spot basis where they ask you to design things and they pay you right after. And I understand there is no issue from this job side? The situation is with your affiliate commission and they blocked you from their chatroom? Or I understand a bit wrongly and there are other issues?

Oddly enough, I know Mandy from the exact opposite side of the story than what you've written. Statements like this need to be backed up with concrete facts and evidence, not just emotion and accusations. Criticism and personal attacks not only do not add weight to arguments, but can also be taken as discrediting

I worked with Cam the head of VIP. Our conversations usually went like this:

https://ibb.co/MCZ1cQG
https://ibb.co/3N5dsc7

*edited to add the Shuffle Telegram post using the graphic from the conversation the in the screenshots.

https://ibb.co/JH5QLBw

Reading your evidences [and X] I am not clear about one thing. You're working with them as their designer and digital marketer? So you have some written contract with them with details of commission and payment and others?

I'll try to get another version from Noah.

You sure do have a lot to say about someone you don't know. Nothing I have said here is a lie, I can prove every single word. I have never seen a youtube video about me and Shuffle, please tell me who you are talking about? What part am I lying about and which affiliates did I scam and how? You are making so many accusations and showing zero proof.

I know who this user is 'MandyCalmDown'. Well known scammer, there are videos online on YouTube of people exposing her scams. some dude on twitter completely exposed all her posts that I was reading about shuffle and she blocked him (because he knew the truth and called her out). You scam all your affiliates and I have heard an unbelievable amount of people complain about you before. You also got muted from advertising other casinos in shuffle chat room. You are a pretty bad user and are extremely toxic in the community, which in my opinion is worthy of a lifetime mute. I saw you do this on more than one occasion too in chat. Also in regards to the affiliate situation, you are lying through your teeth. you have one great user Simba who plays in big amounts and you do not make 6 figures from affiliates, you also will not get a 6 figure airdrop you liar LOL. You are petty you got caught breaking TOS and want to lash out and make up lies to the public to try and tarnish a reputable casino that has a proven track record of being trust worthy and legit. Instead of crying online and lashing out take the L and go get a real job to support your child instead of sending naked photos and videos of you finger blasting yourself to high rollers in exchange for money. You are honestly one of the worst people in the gambling world my friends and I have ever seen. Shuffle is an unbelievably well ran casino and they had every right to suspend your account based on being in a restricted country. for those reading, MOVE on, this user is lying and has 0 evidence to backup her claims. She also uses photo shop apparently and edits screenshots to try and make things seem as if she was wronged.

It's disheartening to read about how such a transformative contribution to Shuffle Casino was met with unfair retaliation. The effort and dedication you've described—helping shape their VIP ecosystem, driving $150M+ in wager volume, and creating 30+ graphics—show that you went above and beyond as an affiliate and collaborator. For this to result in systematic silencing and financial loss is deeply unjust.

Retaliation through selective enforcement of KYC and communication blackouts is not only unethical but also damaging to Shuffle Casino's reputation in the long term. I sincerely hope Shuffle Casino reconsiders its stance and works toward a resolution that reflects the values of trust and professionalism.

I encourage everybody to participate and support an open dialogue about this. Affiliates are the backbone of many platforms, and their contributions should be respected, not exploited. Affiliates and players deserve transparency and fairness, especially when they have contributed significantly to a platform’s growth.

tl;dr Turns out, that helping build an online casino run by children gets you a royal fuck-off rather than a crown. They should reconsider this dick-tug of war game called "Where's My Fuckin' Money?" Pull your head out of your ass Shuffle, reputation is important and worth a lot more than what she is due.

<3

Thank you!

Sorry about your experience bro. I see you just signed up here. I'll point you in the right board which is most appropriate for this. We have a scam accusations board(https://bitcointalk.org/index.php?board=83.0). That's the right board where people with this type of complaint post it. So you just have to move it there to get the attention that you need. Look at the bottom of this window and use the move button to move this topic there.

Given the amount of work and contribution you have made to Shuffle Casino. Your accusations against the company are a serious signal to the entire industry, especially in the context of their selective approach to compliance and use of KYC as a pressure tool. Shuffle Casino, demonstrates an extremely non-transparent approach, and locking an account withholding earned commissions looks like an open breach of duty. If they are indeed operating from restricted territories (e.g. Australia), yet penalizing others for the same actions, this is a double standard that needs to be addressed.

---

In February 2023, I introduced a high-roller (Simba), to Shuffle during their launch week.  He became their first Diamond VIP, and has generated over $100 million in wager volume.  I was an active member of the community and the day my account was closed I had 12 million in personal wager and 150 million in affiliate wager. Not only was I a Ruby 5 player, but I acted as a freelance graphic designer for almost a year, creating dozens of graphics for their social media and as much as Shuffle may deny it, I have been an asset and continue to be while my affiliates continue to generate income for Shuffle even while I am not able to receive the promised commission from them.

In March of 2024, Shuffle removed Simba from my affiliate code, claiming they couldn't afford both his bonuses and my 30% commission.  They offered me a $1500 bonus for nearly $50 million in generated wagers and told me there was no going back and forth. It was a done deal. So I went public. on August 18, 2024 I shared the story on Twitter and Telegram and pretty quickly the owner Noah  reinstated Simba to my code at my full rate and paid me $30,000 in back commissions for the time he was not under my code.

I thought Noah and I had turned a page and things were going to be better, but almost immediately retaliation followed.  I was progressively muted in the Shuffle chat – first for seven days, then thirty, then permanently. Multiple Shuffle staff admitted the mutes were unjustified but that they originated from upper management and could not be removed. Then after a year and a half of being part of the Shuffle ecosystem, I received a pop up message from live support requesting  KYC. When I went to message Cam or Noah or any of the people I had been talking to for over a year, they had already blocked me. They knew this was happening. They are the ones who did it. Within  24 hours, my account was gone, along with the  $8,000 in unclaimed commission...not gambling winnings... commission. Even live support stopped responding to me. All communication channels were severed.

Their silence about the details, their own daily violations of the same exact TOS they are using to keep me from my account, their knowledge of my location, the dedicated Shuffle channels and chatrooms for restricted countries, and their awareness that a huge portion of their player base lives in these places, should be enough to tell you this account closure is not fair or random. Regardless of what you think about me personally.  After multiple attempts, I have received no communication or response from anyone at Shuffle.

They refuse even a compliant business-only account for withdrawals.  My attempts to resolve the situation have been ignored.  The result: over $8,000 in withheld commissions, an estimated $200,000+ PER YEAR in lost future earnings, and denial of promised SHFL Airdrop 2.  

• First came the chat mutes: 7 days, then 30 days, then permanent
• Staff privately admitted the mutes were unjustified but "came from the top"
• Finally, after 1.5 years of daily business dealings, sudden KYC enforcement
• Account closed with $8,000+ locked inside
• Complete communication blackout - blocked on all channels

Current Status

• $8,000+ in withheld commissions
• Estimated $200,000+ yearly future earnings blocked
• Denied access to promised SHFL Airdrop 2
• All communication channels cut off
• Multiple reasonable resolution attempts ignored

The Evidence is Clear:

• Documented staff communications
• Proof of previous $30k dispute payout
• Portfolio of created graphics
• Revenue documentation
• Location awareness proof
• Platform management's Australian operations

A simple business-only withdrawal account would resolve this situation, but Shuffle continues to ignore all reasonable solutions. This story serves as a warning to anyone playing and bringing in players to Shuffle. When you become too successful, when you bring in too much volume, or when you dare to speak up about unfair treatment - you risk losing everything without warning or recourse.


All claims supported by documented evidence.


https://i.ibb.co/NVJK2cf/6.png
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https://ibb.co/CMK3Pkg
https://ibb.co/cbnxqMy
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I even uploaded a video onto my Twitter of me asking Shuffle to talk to me, at this point I will try anything.
https://x.com/BeCoolMandy/status/1854854785746554886