I do not know what to do now because my partners want to transfer me about $16,500 of dollars in WMZ to my purse and I am kind of new to Webmoney, just registered few days ago. I uploaded my passport and PhotoID with a utility bill. But do not know if this is enough. Also, I would like to get a Mastercard to be able to withdraw my funds. Do not know what steps should I proceed in order to avoid my funds to be frozen or any other issues. The Help center is awful there I did not get any support so far.
Thank you in advance.
There are daily limits and monthly limits of how much you can transfer as well as a limit of how much you can actually store on your account. And it changes deending on your situation. There's initial passport, alias passport, formal passport etc. that you need to figure out.
$16k is a big amount and will likely trigger one of the limits. You need to talk to the support crew, just wait for their response.