Hi,
I have been using Wex since btc-e.
I never had any problem withdrawing fiat money with them before this.
Maybe the withdrawal amount is small.
So, this time, I sold 2 btc on wex.
And I requested USD 23k withdrawal to EPAY.com payment wallet.
Normally, they will pay in 2 days.
But this time, it has been 4 days.
When I submitted support ticket, they closed it.
I assume, they do not have enough fund in EPAY.
So, I decided not to wait any longer, I told them to cancel my withdrawal and ask for refund.
Again, they do not respond to the ticket and close it immediately.
https://pbs.twimg.com/media/DU01nv_V4AApyg2.jpg
I have been using Wex since btc-e.
I never had any problem withdrawing fiat money with them before this.
Maybe the withdrawal amount is small.
So, this time, I sold 2 btc on wex.
And I requested USD 23k withdrawal to EPAY.com payment wallet.
Normally, they will pay in 2 days.
But this time, it has been 4 days.
When I submitted support ticket, they closed it.
I assume, they do not have enough fund in EPAY.
So, I decided not to wait any longer, I told them to cancel my withdrawal and ask for refund.
Again, they do not respond to the ticket and close it immediately.
https://pbs.twimg.com/media/DU01nv_V4AApyg2.jpg
Hello, i just want to ask if your account is verified.
