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Topic: what do you look for in a Alt Coin Exchange? (Read 654 times)

full member
Activity: 224
Merit: 100
Yes I can see how that would help. Keeps the panic from spreading lol
sr. member
Activity: 455
Merit: 251
Security (number one and vital), stability, full and quick responses to customer queries, good graphs over various timescales (Poloniex has the best I know of with the slide-able timescales). Also a responsive site which updates orders quickly and which isn't a cpu resource-hog.

Quote
What would make you not use a exchange?
The reverse of the above.

Thank you, support is a big factor in your use correct? I understand that customers hate feeling ignored.
I've been fortunate to never have needed the help of support myself at any exchange yet, but if I ever did I'd appreciate a full response in a reasonable timescale.  I've read comments about some exchanges not being responsive in this way, and that is very offputting.

Well-appointed Moderators in a chatbox/trollbox can help toward this. I recall recently there was something that didn't seem right at Cryptsy (If I can remember rightly, balances from one of the coins temporarily didn't show) but the chatbox/trollbox Moderator was there to put everyone's concerns to rest.

full member
Activity: 224
Merit: 100
Security (number one and vital), stability, full and quick responses to customer queries, good graphs over various timescales (Poloniex has the best I know of with the slide-able timescales). Also a responsive site which updates orders quickly and which isn't a cpu resource-hog.

Quote
What would make you not use a exchange?
The reverse of the above.

Thank you, support is a big factor in your use correct? I understand that customers hate feeling ignored.
sr. member
Activity: 455
Merit: 251
Security (number one and vital), stability, full and quick responses to customer queries, good graphs over various timescales (Poloniex has the best I know of with the slide-able timescales). Also a responsive site which updates orders quickly and which isn't a cpu resource-hog.

Quote
What would make you not use a exchange?
The reverse of the above.
full member
Activity: 224
Merit: 100
I am curious as to what everyone looks for in a exchange?

Do you have specific things it must have?

What would make you not use a exchange?

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