What happen with BTC-e? | Bitcointalksearch.org

keithers

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This is the land of wolves now & you're not a wolf

Quote from: coradan on February 04, 2014, 10:58:19 PM

Quote from: keithers on February 04, 2014, 07:59:55 PM

That sounds super fishy. How many support tickets have you opened?

I have opened 10-15 tickets a long these 45 days... And no answer anyone of them...

ok, that is more than enough tickets. That is really weird that no one has gotten back to you. Something doesn't add up... support has gotten back to me everytime too. They aren't the fastest, but they definitely respond.

Edit** oops didn't see your above post...congrats on getting your own money...haha

coradan

hero member

Activity: 518

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They have finally solved the problem. The funds are in my account.

Thanks to everyone for the support!

Best regards,
Coradan

ldr77

newbie

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Ask your bank to reverse the transfer, it might not be too late.

coradan

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Quote from: keithers on February 04, 2014, 07:59:55 PM

That sounds super fishy. How many support tickets have you opened?

I have opened 10-15 tickets a long these 45 days... And no answer anyone of them...

ldr77

newbie

Activity: 40

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There's a few scammers around taking advantage of btc-e's lack of pr, asking to chat on skype and deposit more BTC or fiat.

keithers

legendary

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This is the land of wolves now & you're not a wolf

Quote from: coradan on February 04, 2014, 01:44:32 PM

Today, someone contacted with me by skype from account btc-e.support1. He told to me to process my issue would need that I made a BTCs deposit on my account on BTC-e. I thought this could be any kind of fraud, logically... I closed the conversation and I am waiting to get contact with somebody of BTC-e to solve my problem...

I'm seriously thinking to report the case to Police!

Any help would be appreciated!

Thanks and best regards,
Coradan.

That sounds super fishy. How many support tickets have you opened?

coradan

hero member

Activity: 518

Merit: 503

Today, someone contacted with me by skype from account btc-e.support1. He told to me to process my issue would need that I made a BTCs deposit on my account on BTC-e. I thought this could be any kind of fraud, logically... I closed the conversation and I am waiting to get contact with somebody of BTC-e to solve my problem...

I'm seriously thinking to report the case to Police!

Any help would be appreciated!

Thanks and best regards,
Coradan.

coradan

hero member

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But there must be a way to solve this... Huh

keithers

legendary

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This is the land of wolves now & you're not a wolf

Quote from: coradan on February 03, 2014, 01:11:25 PM

I have reply some tweets but without any result. Nobody contacts with me and I dont know the right way to solve my problem...

I think Nikola is the owner of BTC-e, does anybody know the Nikola's skype?

Any help would be appreciated.

Thank you very much and best regards,
Coradan.

I think it is doubtful that you will be able to directly speak with one of the owners of BTC-E. They have jumped through a lot of hoops to remain anonymous, nothing personal, but I don't think they are going to give that up to help anyone with their deposit or withdraw problems. I could be wrong, but I doubt it...

coradan

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I have reply some tweets but without any result. Nobody contacts with me and I dont know the right way to solve my problem...

I think Nikola is the owner of BTC-e, does anybody know the Nikola's skype?

Any help would be appreciated.

Thank you very much and best regards,
Coradan.

coradan

hero member

Activity: 518

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Yes, yesterday I sent a PM to btc-e.com. Not reply yet...

Thank you very much...

Coradan.

escrow.ms

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Quote from: coradan on January 31, 2014, 07:48:09 AM

I report the problem to them one day after the transfer was sent, 40 days ago...

PM your ticket id/number to him.
https://bitcointalksearch.org/user/btc-ecom-33012

coradan

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I reported the problem to them one day after the transfer was sent, 40 days ago...

Unichange.me

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sell exchange Bitcoin on unichange.me

Quote from: coradan on January 30, 2014, 12:56:46 PM

Quote from: Unichange.me on January 30, 2014, 11:19:41 AM

You probably didn't indicate FFC ACC for SEPA and wire transfers in the memo of your transfer, which is mentioned on BTC-e when you place an order. So the funds could arrive to the bank but did not hit BTC-e bank account particularly.
Did you enter FFC ACC?

Yes, the problem was data in FFC ACC, but I told to them the right data one day after funds were transfered in a ticket, but I dont have reply for the moment... I think that 40 days is enough time at least to say that somebody is processing my problem and give me some information or solution...

You were supposed to put FFC ACC in the memo of SEPA transfer, not in the ticket to BTC-e support. Also you should have informed them about your problem earlier than in 40 days after money was sent.... Hope that you will all in all resolve your problem.

Bill99m

newbie

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Quote from: coradan on January 29, 2014, 01:11:57 PM

Hi,

I had a problem with a deposit on BTC-e 40 days ago. I put a ticket on their support site on 20th of December and I have not any answer yet about the issue.

Is there anybody in the same situation? Is this usual behaviour on BTC-e when anybody has a problem or my case is unique?

Any help would be appreciated!...

Thanks and best regards,

i had issues with BTC-E too. resolved them in NOT reasonable time so i stopped using them.
currently i am using btcwithdraw.net , so far i get fast payouts and fast replies.
btc-e was pain in the ass for replies, never replied on time or did not reply at all. my hair turned grey because of btc-e's shitty service

faiza1990

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★☆★777Coin★☆★

be-careful about skype some one already have big issues now after using this and its creating more problems so try to contact them on site

coradan

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Quote from: Unichange.me on January 30, 2014, 11:19:41 AM

You probably didn't indicate FFC ACC for SEPA and wire transfers in the memo of your transfer, which is mentioned on BTC-e when you place an order. So the funds could arrive to the bank but did not hit BTC-e bank account particularly.
Did you enter FFC ACC?

Yes, the problem was data in FFC ACC, but I told to them the right data one day after funds were transfered in a ticket, but I dont have reply for the moment... I think that 40 days is enough time at least to say that somebody is processing my problem and give me some information or solution...

Today contacted with them by email, this is the answer:

Quote

Hello

https://btc-e.com/news/147

Please use http://hdbtce.kayako.com

Для oтпpaвки cooбщeний в support иcпoльзyйтe http://hdbtce.kayako.com

And by skype messages, I have not receive any answer yet...

I cant believe this...

Thanks and best regards,
Coradan.

Unichange.me

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sell exchange Bitcoin on unichange.me

Quote from: empoweoqwj on January 30, 2014, 11:23:25 AM

Quote from: Unichange.me on January 30, 2014, 11:19:41 AM

Quote from: longshort3301 on January 30, 2014, 12:42:41 AM

Quote from: coradan on January 29, 2014, 11:58:17 PM

It was a SEPA transfer and the funds went out from my bank to BTC-e bank, so I know that they are in BTC-e. I sent to BTC-e the documentation to demostrate it in a ticket. But they dont reply any of my tickets since 40 days ago. I cant understand how they dont answer anything...

try other contacts:
@btcecom
Icq - 610112128
Skype - btc-e.support
E-mail - [email protected]

You probably didn't indicate FFC ACC for SEPA and wire transfers in the memo of your transfer, which is mentioned on BTC-e when you place an order. So the funds could arrive to the bank but did not hit BTC-e bank account particularly.
Did you enter FFC ACC?

But is that any excuse for not replying to support ticket for 40 days? If you can reply, why can't btc-e?

Don't know, it might be caused by a great number of orders and tickets on BTC-e platform... hope that contact details from longshort3301 will help to resolve the issue

empoweoqwj

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Quote from: Unichange.me on January 30, 2014, 11:19:41 AM

Quote from: longshort3301 on January 30, 2014, 12:42:41 AM

Quote from: coradan on January 29, 2014, 11:58:17 PM

It was a SEPA transfer and the funds went out from my bank to BTC-e bank, so I know that they are in BTC-e. I sent to BTC-e the documentation to demostrate it in a ticket. But they dont reply any of my tickets since 40 days ago. I cant understand how they dont answer anything...

try other contacts:
@btcecom
Icq - 610112128
Skype - btc-e.support
E-mail - [email protected]

You probably didn't indicate FFC ACC for SEPA and wire transfers in the memo of your transfer, which is mentioned on BTC-e when you place an order. So the funds could arrive to the bank but did not hit BTC-e bank account particularly.
Did you enter FFC ACC?

But is that any excuse for not replying to support ticket for 40 days? If you can reply, why can't btc-e?

Unichange.me

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Activity: 441

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sell exchange Bitcoin on unichange.me

Quote from: longshort3301 on January 30, 2014, 12:42:41 AM

Quote from: coradan on January 29, 2014, 11:58:17 PM

It was a SEPA transfer and the funds went out from my bank to BTC-e bank, so I know that they are in BTC-e. I sent to BTC-e the documentation to demostrate it in a ticket. But they dont reply any of my tickets since 40 days ago. I cant understand how they dont answer anything...

try other contacts:
@btcecom
Icq - 610112128
Skype - btc-e.support
E-mail - [email protected]

You probably didn't indicate FFC ACC for SEPA and wire transfers in the memo of your transfer, which is mentioned on BTC-e when you place an order. So the funds could arrive to the bank but did not hit BTC-e bank account particularly.
Did you enter FFC ACC?

empoweoqwj

hero member

Activity: 518

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btc-e are often not very "big" on support issues .... good luck with them

coradan

hero member

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Thank you very much...

I have contacted by skype and by email... waiting any reply...

longshort3301

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Quote from: coradan on January 29, 2014, 11:58:17 PM

It was a SEPA transfer and the funds went out from my bank to BTC-e bank, so I know that they are in BTC-e. I sent to BTC-e the documentation to demostrate it in a ticket. But they dont reply any of my tickets since 40 days ago. I cant understand how they dont answer anything...

try other contacts:
@btcecom
Icq - 610112128
Skype - btc-e.support
E-mail - [email protected]

coradan

hero member

Activity: 518

Merit: 503

It was a SEPA transfer and the funds went out from my bank to BTC-e bank, so I know that they are in BTC-e. I sent to BTC-e the documentation to demostrate it in a ticket. But they dont reply any of my tickets since 40 days ago. I cant understand how they dont answer anything...

keithers

legendary

Activity: 1456

Merit: 1001

This is the land of wolves now & you're not a wolf

Quote from: coradan on January 29, 2014, 02:34:18 PM

I think my problem was an error in data. The funds are in BTC-e, but I can not see them on my account. I have put several tickets and I receive zero reply to the tickets I send to support. I am waiting since 40 days without any answer from BTC-e and I need a solution as soon as possible.

Do you know any way to solve the problem, any contact, I would need to talk with someone of BTC-e ...?

Thanks...

P.S.: I'm desperate with this... Cry

I'm not fully understanding what the problem is... if you can't see them in your account, how can you be sure that the funds are in btc-e?

Does it say that your balance is 0? This is a dumb question, but are you sure that the funds were deposited into the right currency address? Like for instance, I am not necessarily sure what would happen if you clicked on "deposit LTC" and then tried to send BTC to that address...

coradan

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Activity: 518

Merit: 503

I think my problem was an error in data. The funds are in BTC-e, but I can not see them on my account. I have put several tickets and I receive zero reply to the tickets I send to support. I am waiting since 40 days without any answer from BTC-e and I need a solution as soon as possible.

Do you know any way to solve the problem, any contact, I would need to talk with someone of BTC-e ...?

Thanks...

P.S.: I'm desperate with this... Cry

keithers

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This is the land of wolves now & you're not a wolf

I have not had any problems with deposits or withdraws from the exchange, did you deposit with no fees or something?

coradan

hero member

Activity: 518

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Yes, I can see it. Do you know if they have any problem...?

Thanks and best regards,

BADecker

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Quote from: coradan on January 29, 2014, 01:11:57 PM

Hi,

I had a problem with a deposit on BTC-e 40 days ago. I put a ticket on their support site on 20th of December and I have not any answer yet about the issue.

Is there anybody in the same situation? Is this usual behaviour on BTC-e when anybody has a problem or my case is unique?

Any help would be appreciated!...

Thanks and best regards,

Just a thought. Their support site is the same one CampBX uses.

coradan

hero member

Activity: 518

Merit: 503

Hi,

I had a problem with a deposit on BTC-e 40 days ago. I put a ticket on their support site on 20th of December and I have not any answer yet about the issue.

Is there anybody in the same situation? Is this usual behaviour on BTC-e when anybody has a problem or my case is unique?

Any help would be appreciated!...

Thanks and best regards,

Topic: What happen with BTC-e? (Read 3207 times)