what happens to the HitBTC exchange??

bastian466

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Quote from: Yudhisthir on June 27, 2018, 07:56:44 PM

Quote from: bastian466 on June 27, 2018, 07:51:08 PM

Quote from: jacee on June 26, 2018, 02:03:28 PM

Quote from: bastian466 on June 24, 2018, 10:31:54 AM

here there is the same fate, as I experienced? I have made a withdrawal but I have not succeeded in reading in the conversation HitBTC closes the withdrawal, which I want to know until when the problem is over and what causes it

I've just recently withdraw some funds from hitbtc and there has been no problem whatsoever. Make sure to confirm the widthrawal confirmation on your email.
The only thing I encounter on hitbtc is that it's sometimes hard to login and sometimes it asks me twice to input authentication code to access my account.

I have also done an email confirmation that appears information like this currency operation is not available and in the history of the transaction there is no log of withdrawals

Which currency are you trying to withdraw? In my experience HitBtc had been one of the quickest and safe site to make transactions on.
Most probably your currencies wallet is under maintenance or the blockchain is under some upgrade.

yes it's quick to make a deposit and a fixed sale why me when i want to pull always fail, not open currency but bitcoin and doge coins i want to pull it to move to local exchange

Yudhisthir

full member

Activity: 1060

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Quote from: bastian466 on June 27, 2018, 07:51:08 PM

Quote from: jacee on June 26, 2018, 02:03:28 PM

Quote from: bastian466 on June 24, 2018, 10:31:54 AM

here there is the same fate, as I experienced? I have made a withdrawal but I have not succeeded in reading in the conversation HitBTC closes the withdrawal, which I want to know until when the problem is over and what causes it

I've just recently withdraw some funds from hitbtc and there has been no problem whatsoever. Make sure to confirm the widthrawal confirmation on your email.
The only thing I encounter on hitbtc is that it's sometimes hard to login and sometimes it asks me twice to input authentication code to access my account.

I have also done an email confirmation that appears information like this currency operation is not available and in the history of the transaction there is no log of withdrawals

Which currency are you trying to withdraw? In my experience HitBtc had been one of the quickest and safe site to make transactions on.
Most probably your currencies wallet is under maintenance or the blockchain is under some upgrade.

bastian466

sr. member

Activity: 1372

Merit: 251

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Quote from: jacee on June 26, 2018, 02:03:28 PM

Quote from: bastian466 on June 24, 2018, 10:31:54 AM

here there is the same fate, as I experienced? I have made a withdrawal but I have not succeeded in reading in the conversation HitBTC closes the withdrawal, which I want to know until when the problem is over and what causes it

I've just recently withdraw some funds from hitbtc and there has been no problem whatsoever. Make sure to confirm the widthrawal confirmation on your email.
The only thing I encounter on hitbtc is that it's sometimes hard to login and sometimes it asks me twice to input authentication code to access my account.

I have also done an email confirmation that appears information like this currency operation is not available and in the history of the transaction there is no log of withdrawals

bastian466

sr. member

Activity: 1372

Merit: 251

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Quote from: commander11 on June 26, 2018, 07:35:58 PM

Quote from: bastian466 on June 24, 2018, 10:31:54 AM

here there is the same fate, as I experienced? I have made a withdrawal but I have not succeeded in reading in the conversation HitBTC closes the withdrawal, which I want to know until when the problem is over and what causes it

It's always like that in HitBTC most of the altcoins. It's irritating. I suggest you to stay away from that cheap support exchange. Look for a better exchange like IDEX and Binance as well as Huobi. There's always a compromise in HitBTC withdrawal.

And the worst part of that, most of the altcoins need 2weeks or more to resume withdrawal function.

that's all I want to go and find a new place that is more comfortable and have good service and fast, until now still can not make withdrawal, thanks for advice

commander11

sr. member

Activity: 548

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0x3f17f1962B36e491b30A40b2405849e597Ba5FB5

Quote from: bastian466 on June 24, 2018, 10:31:54 AM

here there is the same fate, as I experienced? I have made a withdrawal but I have not succeeded in reading in the conversation HitBTC closes the withdrawal, which I want to know until when the problem is over and what causes it

It's always like that in HitBTC most of the altcoins. It's irritating. I suggest you to stay away from that cheap support exchange. Look for a better exchange like IDEX and Binance as well as Huobi. There's always a compromise in HitBTC withdrawal.

And the worst part of that, most of the altcoins need 2weeks or more to resume withdrawal function.

jhenfelipe

hero member

Activity: 1372

Merit: 647

Maybe you'll find one of the reason why below (click the quote if you want to view the whole blog):

Quote from: https://support.hitbtc.com/hc/en-us/articles/360000703125-I-cannot-withdraw-a-coin-token

Wallet maintenance
In case you see that withdrawals of some currency are offline in most cases it means that the wallet is being updated.

Wallet is a complicated software product delivered by the authors of each currency. We check the software regularly so that to maintain the highest security level. We are trying our best to implement the updates the soonest possible, so please allow some time for us to finish the job. Once you see that the status in System Health changed to green, you are free to try to withdraw your funds once again.

Whitelist
If you are using whitelist for your withdrawal addresses, you may potentially face this problem because of two cases:
1. Someone added a new address to your whitelist. When it happens, your withdrawals get disabled for 48 hours. If it weren’t you, please contact us.
2. Someone disabled your whitelist. When it happens, your withdrawals get disabled for 48 hours. If it weren’t you, please contact us.
3. You are trying to withdraw your funds to a non-whitelisted address.

If not, then you should contact the support for help https://support.hitbtc.com/ .

Classica35

jr. member

Activity: 518

Merit: 3

I think the support team gave an announcement earlier, as regards some withdraways that will not be executed. There might be some upgrade in progress or some technical issues that need urgent attention.

TomCarpenter

newbie

Activity: 210

Merit: 0

Actually the problem that you have said can be due to technical problem or some other problems. It will be better if you ask or report such problem to the website of the hitbtc or you can send email regarding such issue to them. So don’t be panic. Try to find out the reason.

swissgang

full member

Activity: 462

Merit: 100

It is probably a technical problem or withdrawals might be stopped due to security update etc. I don't think that will last for a long time, in a few days it will be open.

jacee

legendary

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Quote from: bastian466 on June 24, 2018, 10:31:54 AM

here there is the same fate, as I experienced? I have made a withdrawal but I have not succeeded in reading in the conversation HitBTC closes the withdrawal, which I want to know until when the problem is over and what causes it

I've just recently withdraw some funds from hitbtc and there has been no problem whatsoever. Make sure to confirm the widthrawal confirmation on your email.
The only thing I encounter on hitbtc is that it's sometimes hard to login and sometimes it asks me twice to input authentication code to access my account.

barsametu01

newbie

Activity: 238

Merit: 0

Actually the problem that you have said can be due to technical problem or some other problems. It will be better if you ask or report such problem to the website of the hitbtc or you can send email regarding such issue to them. So don’t be panic. Try to find out the reason.

Jaslinbor28

newbie

Activity: 252

Merit: 0

Mainly this is known as technical problems also there must be other problems but we don’t know actually to get proper result you can talk to hitbtc customer care or you can search in internet you may find better result but better if you can contact with hitbtc.

cryptogeek101

sr. member

Activity: 798

Merit: 250

homt.net

Quote from: bastian466 on June 24, 2018, 10:31:54 AM

here there is the same fate, as I experienced? I have made a withdrawal but I have not succeeded in reading in the conversation HitBTC closes the withdrawal, which I want to know until when the problem is over and what causes it

Please sir I have tried to comprehend the issue you raised to no avail,however I would deduce that you are complaining about a withdrawal in HitBTC that was not processed,I think it better to contact support to know what is the real problem.

BanishedDemon

jr. member

Activity: 49

Merit: 8

Quote from: bastian466 on June 24, 2018, 10:31:54 AM

here there is the same fate, as I experienced? I have made a withdrawal but I have not succeeded in reading in the conversation HitBTC closes the withdrawal, which I want to know until when the problem is over and what causes it

i've not discovered it to be bad previously, but lately a lot of exchanges were bogged down. HitBTC became not spared. What's desirable approximately is that they may be still one of the few predominant centralized exchanges where you may withdraw quite a piece without presenting additional information about yourself. what's much less proper is that they are centralized.

Brianlee011

newbie

Activity: 266

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I am not sure actually. I have also found this one closed. However, it would be better to contact with the support team.

bastian466

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Activity: 1372

Merit: 251

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here there is the same fate, as I experienced? I have made a withdrawal but I have not succeeded in reading in the conversation HitBTC closes the withdrawal, which I want to know until when the problem is over and what causes it

Topic: what happens to the HitBTC exchange?? (Read 203 times)