You should have verified yourself BEFORE conducting ANY sort of transaction on Mt. Gox. Always do the paperwork beforehand so that you don't get any surprises later on. Now you can either jump through hoops to verify yourself or cut your losses. I bet you'll choose the former regardless of your privacy concerns.
My account was created before verification, at least in its current form, even existed, and I had no idea that this could happen. In hindsight, of course, you are correct.
https://support.mtgox.com/entries/20195237-General-QuestionsQ: Why is my account pending review?
A: There are 3 main reasons for this.
You transgressed one of the following Mt.Gox rules as follows:
- You have more than one account.
- You are using services like TOR, VPN, or any public networks
- You are not making deposits or withdrawal with your personal account.
Do any of those apply?
My ISP uses shared IPs, so I suspect that's where the confusion lies. (A support rep indicated something to do with multiple account on the same IP) Obviously, I have no control over this, but that didn't seem to deter them.
Thing is I'm not verified, and I can still move Bitcoins in and out. Maybe something happened with his account that triggered it?
Irrelevant. He needs to verify to get his coins. That is all that matters now.
Thanks for the straight answer; that was more than support managed to give me.
Is it possible to terminate an account as described in the ToS and withdraw that way?
Should they wish to terminate their agreement with Mt. Gox, Members may close his/her Account at any time.
[...]
Upon termination, Members shall communicate a valid bank account to allow for the transfer of the currencies held on their account. Said bank account shall be held by the Member and shall be located in the same country from which funds initially originated (and in the case where funds originated from several countries, transfers shall be possible only to a valid bank account from which significant funds originated). Bitcoins may be transferred to a valid bank account only after conversion into a currency. Mt. Gox shall exercise reasonable efforts in transferring the currencies as soon as possible following the Member’s request provided, however, that any transaction fees levied by any bank intervening between the paying bank and the receiving bank (including the paying bank and the receiving bank) shall be deducted from the currencies transferred.
