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Topic: What to do if Poloniex swallowed several withdrawals? (Read 501 times)

member
Activity: 126
Merit: 10
 I have a problem with drawl with CEX they swallowed my dollars.  I guess this is common for some exchanges to swallow money  Embarrassed
legendary
Activity: 2674
Merit: 1226
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Your best and easiest bet is to keep messaging support and keep complaining without fail until they finally resolve your situation. In my experience as long as you are a pain in the ass they will quickly discover its easier to fix your problem than to keep delaying it.

Very unfortunate but very true. Even in real life, I find I have to spend hours and hours complaining and asking. When it comes to business, everyone is happy to take your money but if it's about refunds, payments, returns etc. you have to keep bugging them until some higher management decides to solve your issue.
legendary
Activity: 1554
Merit: 1014
people trying to do arbitrage on bittrex and polo for Siacoin.. and withdrawal taking a long time on polo

Yes, the price difference that is far enough, even already 5 days my coins missing in bittrex, whereas the current wallet already looks normal from bittrex as well as poloniex
 
hero member
Activity: 560
Merit: 500
people trying to do arbitrage on bittrex and polo for Siacoin.. and withdrawal taking a long time on polo
sr. member
Activity: 1540
Merit: 255
I never faced any problem on withdrawals but when it comes to SC they had some issues with the wallet because Poloniex can't do anything with wallets. I think the problem is with SC dev side, maybe very soon he is going resolve the problem with the wallet.
newbie
Activity: 3
Merit: 0
Two times for last week Poloniex swallowed my withdrawals (FCT and SC). In withdrawal history I see transations as complete, but they just didn't arrive to destination and even didn't apear in network. Support responds with standard phrases like 'we are investigating', but no effect. Is there a way to get coins back?
Do you have tx id of those withdraws?

Yes. They look like completely normal successful transactions. Except are they absent in network.
full member
Activity: 168
Merit: 100
Your best and easiest bet is to keep messaging support and keep complaining without fail until they finally resolve your situation. In my experience as long as you are a pain in the ass they will quickly discover its easier to fix your problem than to keep delaying it.
legendary
Activity: 1554
Merit: 1014
If you are talking about the withdrawal of SC. I think their wallet is indeed is in trouble, you can see the official thread of SC a lot of people complain about this
full member
Activity: 133
Merit: 100
Two times for last week Poloniex swallowed my withdrawals (FCT and SC). In withdrawal history I see transations as complete, but they just didn't arrive to destination and even didn't apear in network. Support responds with standard phrases like 'we are investigating', but no effect. Is there a way to get coins back?
Do you have tx id of those withdraws?
newbie
Activity: 3
Merit: 0
Two times for last week Poloniex swallowed my withdrawals (FCT and SC). In withdrawal history I see transations as complete, but they just didn't arrive to destination and even didn't apear in network. Support responds with standard phrases like 'we are investigating', but no effect. Is there a way to get coins back?
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