My name's Martin, and I'm heading up our support efforts at Coinmama.
As you can imagine, things are a bit hectic in the world of crypto, and our teams are working around the clock to answer everyone's questions. If we haven't answered yours yet, have faith that we're putting in every effort to get there soon
![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif)
Alternatively, leave a reply here with your order number or PM us your email, and I'll look into it right away.
I've been waiting since Sunday the 24th for approval. I've emailed as well and no response. I will pm you.
Coinmama company is sh*t. Have been waiting now for 10 day and not one response. I ended up buying through coinbase and localbitcoins. Don't waist your time with this company. They say they will reply in 1 business day or less. What a joke!