When asking for a refund from a seller....

Quickseller

copper member

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Quote from: jdebunt on April 29, 2015, 07:46:40 AM

Quote from: bitboy11 on March 26, 2015, 05:20:35 PM

If the merchant is honorable, you should receive a full refund of the US dollar value.
You should not expect to get back the original Bitcoin amount as this is subject to volatile changes.

This. Using Bitcoin to pay goods or services priced in fiat currency are always a risk for us Bitcoin users in that regard. But well worth it if it's just a small amount

What if you are buying something like a mining contract or something else that produces income in terms of Bitcoin (like a Bitcoin talk account)? Or what if you purchased something like gold or silver bars? What you suggest makes sense only if you are dealing in terms of dollars however when dealing in other pricing methods this is going to be bad for one of the parties.

godlyitems

full member

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Quote from: Tabata11 on March 13, 2015, 12:34:25 AM

If I want to get a refund from a seller I should receive the full amount of Bitcoins I paid to the seller correct?

Well i dont think so, because when someone transfer its gonna get fee from that.
I think it decrease a bit from the total of the transfer.
But better talk to the seller calmly and respect for each other. So the seller wanna refund it.

jdebunt

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Quote from: bitboy11 on March 26, 2015, 05:20:35 PM

If the merchant is honorable, you should receive a full refund of the US dollar value.
You should not expect to get back the original Bitcoin amount as this is subject to volatile changes.

This. Using Bitcoin to pay goods or services priced in fiat currency are always a risk for us Bitcoin users in that regard. But well worth it if it's just a small amount

achow101

staff

Activity: 3458

Merit: 6793

Just writing some code

I was requested refund from Bitronictech from renting VPS it's cost is 7.99 usd.
I can't remember how much Bitcoin I paid but they full refuned me depend on current Bitcoin price.

EasyD

newbie

Activity: 62

Merit: 0

As a merchant in valuable electronics, I would never agree to refund the purchase in BTC. As someone mentioned above, a swift price change in BTC, and the fraudulent returns begin. I plan to convert my BTC to USD instantly to cover operating costs and to source more inventory.

Until BTC stabilizes, I wouldn't agree to refunding BTC.

gkv9

legendary

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!!! RiSe aBovE ThE StoRm !!!

If he ain't promising you the full refund, then I think instead of going for a dispute, you should go with what he is allowing, still try to bargain a bit more upside...

But don't lose it completely, as something is better than nothing...

Tabata11

sr. member

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Quote from: bitboy11 on March 26, 2015, 05:20:35 PM

Quote from: Tabata11 on March 13, 2015, 12:34:25 AM

If I want to get a refund from a seller I should receive the full amount of Bitcoins I paid to the seller correct?

If the merchant is honorable, you should receive a full refund of the US dollar value.
You should not expect to get back the original Bitcoin amount as this is subject to volatile changes.

Yup, I got the refund back in US dollar value. The merchant explained that since they can't control the price of bitcoin they refunded in US dollar value. So I thought it was fair in the end to receive it in dollar value.

bitboy11

hero member

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Quote from: Tabata11 on March 13, 2015, 12:34:25 AM

If I want to get a refund from a seller I should receive the full amount of Bitcoins I paid to the seller correct?

If the merchant is honorable, you should receive a full refund of the US dollar value.
You should not expect to get back the original Bitcoin amount as this is subject to volatile changes.

foxkyu

hero member

Activity: 938

Merit: 1000

Quote from: Tabata11 on March 13, 2015, 12:34:25 AM

If I want to get a refund from a seller I should receive the full amount of Bitcoins I paid to the seller correct?

it's depend on SLA (sales level agreement)
when you have a problem with their service you can claim compensation/refund
every company use different policy about this

Quickseller

copper member

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I would personally say it depends on how the amount of bitcoin you paid was determined. If you paid in terms of fiat then you should get a similar amount of fait worth of Bitcoin back but if you paid in terms of botcoin then you should get a similar amount of bitcoin back.

For example if you paid $100 worth of bitcoin for something then you should get $100 worth of bitcoin back but if you paid .25 for something then you should get .25 back.

goose20

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Quote from: Tabata11 on March 13, 2015, 12:34:25 AM

If I want to get a refund from a seller I should receive the full amount of Bitcoins I paid to the seller correct?

I'm reading your question to be a refund in btc versus a refund in fiat equivalent.

I agree with NUFCrichard above...given that btc can have spikes and fiat is more stable atm - I think it should be fiat equivalent for time being.

Otherwise if the price of btc has changed a fair bit, there will be an unhappy/unwilling side.

Not too many people would be happy getting a 2 btc refund ($600 fiat equivalent) when they paid 2 btc ($2000 fiat equivalent). But on the hand, they'll be expecting their full 2btc when the price has gone the other way (in their favour).

It's easy to stand your ground and argue the point when the price has gone in your favour - but regardless, I think people should be fair.

onlyyou

full member

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if indeed there is agreement from buyer and seller and the goods purchased not in accordance with expected
then you should be get refund full of you bitcoin in accordance with the deal

NUFCrichard

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Quote from: Tabata11 on March 13, 2015, 12:34:25 AM

If I want to get a refund from a seller I should receive the full amount of Bitcoins I paid to the seller correct?

I would expect that many would refund you the USD amount of the transaction, otherwise they are always at risk of a big market move leading to lots of refunds being requested.
There hasn't been any massive move in the last few weeks, so it shouldn't be a problem though.

To turn it around, if you bought something when bitcoin was $1000, would you want a BTC refund if the price had fallen to $300?

Tabata11

sr. member

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Quote from: redsn0w on March 13, 2015, 12:41:11 AM

Quote from: Tabata11 on March 13, 2015, 12:34:25 AM

If I want to get a refund from a seller I should receive the full amount of Bitcoins I paid to the seller correct?

If he wants to give back a refund, the answer is yes. If he is not honest, you will not receive any amount and you can open a "scam" accusation in the correct forum section.

Ok, that is what I thought too. Thank you.

Muhammed Zakir

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I prefer Zakir over Muhammed when mentioning me!

It will depend on the TOS. Some services charge a % of the amount you gave when refunding but some doesn't. So it will depend on the TOS. Could you tell which service are you talking about?

redsn0w

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#Free market

Quote from: Tabata11 on March 13, 2015, 12:34:25 AM

If I want to get a refund from a seller I should receive the full amount of Bitcoins I paid to the seller correct?

If he wants to give back a refund, the answer is yes. If he is not honest, you will not receive any amount and you can open a "scam" accusation in the correct forum section.

Tabata11

sr. member

Activity: 290

Merit: 250

If I want to get a refund from a seller I should receive the full amount of Bitcoins I paid to the seller correct?

Topic: When asking for a refund from a seller.... (Read 2178 times)