Author

Topic: Where did my btc go (Read 617 times)

HCP
legendary
Activity: 2086
Merit: 4361
October 15, 2017, 11:34:41 PM
#12
Ok, just making sure you hadn't used the "25th" word pass phrase to create a hidden wallet or anything Wink

So when you say you see 0 balance... do you see any transaction history? or is it all blank?
newbie
Activity: 8
Merit: 0
October 15, 2017, 09:56:47 PM
#11
I use a pin I created on the wallet and when I set it up I used a 24 word pass phrase
HCP
legendary
Activity: 2086
Merit: 4361
October 15, 2017, 08:24:13 PM
#10
Yes that's what I saw but I can be it back to bitcoin wallet and still no balance
Did you use a passphrase at all for your wallet originally? Or did you just set it against the default PIN? or did you set a passphrase+alternate PIN?
newbie
Activity: 8
Merit: 0
October 15, 2017, 06:36:43 PM
#9
Could you Gove me an idea on how to sync again
sr. member
Activity: 378
Merit: 260
Bitcoin SV is Bitcoin
October 15, 2017, 01:12:50 PM
#8
Don't worry, just sync again. Contact support if you don't find the option but is very easy
newbie
Activity: 8
Merit: 0
October 15, 2017, 09:42:26 AM
#7
Looks like that's what I'll do figured it could be a simple fix that someone could help me out with
X7
legendary
Activity: 1162
Merit: 1009
Let he who is without sin cast the first stone
October 15, 2017, 09:26:43 AM
#6
I had btc on my ledger nano s for a while never had a problem until I checked it today the amount of btc I had is now bcc what happened please help

I would suggest you contact their support for this and future problems - over a bitcoin forum Smiley
newbie
Activity: 8
Merit: 0
October 15, 2017, 09:19:52 AM
#5
Yes that's what I saw but I can be it back to bitcoin wallet and still no balance
HCP
legendary
Activity: 2086
Merit: 4361
October 14, 2017, 10:57:13 PM
#4
It sounds like you've accidentally switched onto the BCC chain in the Ledger wallet...

Do you see something like this?



If so... click on "Settings":




Then select "Blockchains":




Then select "Bitcoin" (note: if asked, select "Legacy"):




You should then see that you're connected to the "Bitcoin" chain and your BTC wallet should show up:

newbie
Activity: 8
Merit: 0
October 14, 2017, 04:24:20 PM
#3
Hopefully it's not gone but my btc balance is zero sorry I'm kind of new to this so what do you mean by restore the seed
legendary
Activity: 1946
Merit: 1427
October 14, 2017, 04:10:52 PM
#2
I had btc on my ledger nano s for a while never had a problem until I checked it today the amount of btc I had is now bcc what happened please help

After the fork  you would receive 1 BCH for every BTC you owned.

https://ledger.groovehq.com/knowledge_base/topics/bitcoin-cash

Read the article, did you sync everything? did you switched chains while updating? Either way follow the instructions and see if that resolves it.

Are you sure your Bitcoin is gone? That seems highly unlikely to me. Restore your seed on a hardware wallet like electrum, and let us know what your balance is.


Or simply check your bitcoin adress, to see if there has been any outgoing transactions.. If not, your bitcoin should still be there.
newbie
Activity: 8
Merit: 0
October 14, 2017, 04:03:00 PM
#1
I had btc on my ledger nano s for a while never had a problem until I checked it today the amount of btc I had is now bcc what happened please help
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