Topic: who else is having issues with bittrex account verification? (Read 1310 times)
Bittrex ask people with multiple support tickets about verification to login to their support account and delete all but their original support ticket. Sending lots of support tickets is neither going to bother them or help you. And if like they say they are processing them all by hand sending an extra 10 support tickets a day is not going to help just going to slow things down.
i have btc in bittrex but now i can't withdraw my money because i can't verify my information and i can't get support from bittrex too. Look like bittrex will give up their users.
I have launched a telegram group. I want all those whose account has been disabled to join to this group. and if we needed to file a lawsuit against them we can do it collectively for better results.
everybody is welcome
here is group:
https://t.me/joinchat/BjmOlA2Ir-_l5XhBATHoTg
everybody is welcome
here is group:
https://t.me/joinchat/BjmOlA2Ir-_l5XhBATHoTg
They denied my basic account and get an error with the enhanced verification. Tells me to refresh but nothing works I just want to withdraw my money. People all over edit seem to be having the same problem. bittrex will not respond to my support email
you have to be patient, all accounts from my community also experience the same thing as you. some have access to their account, if you have verified in accordance with bittrex request, then I think your account will be accessible again.maybe this happens to thousands of accounts and I think we should be patient.
I dont have a problem with 2 factor verification. How is not letting me resend my enhanced verification on my side. I have tried two different computers. One at home and one at the office. still didint work
Many have problems you will have to do it over their ticket system. They apparent disabled 0.1% of all trading accounts, so they probably have huge mess.
I have same problem as you, except i had not even tried advanced verification, but my basic was said is not good enought. I rarely used Bittrex, and never withdrew anything and have few BTC of alts there. so is super stupid to ask me to verify to withdrew 100 BTC a day.
Luckily I have time so will wait that this drama ends and lets hope they will improve their verification a bit in meantime
I have those alts on Bittrex over a year so can stay there for another year. 
Maybe you can ask them in their official twitter account:
https://twitter.com/bittrexexchange?lang=en
I don't know if this is related to your issue or not:
https://support.bittrex.com/hc/en-us/articles/115002187632-Statement-on-disabled-accounts
Maybe they are reviewing every account not and making sure that they are compliant (KYC/AML?) Perhaps the issue is not on your end but on Bittrex. I guess you need to wait for updates coming from them.
https://twitter.com/bittrexexchange?lang=en
I don't know if this is related to your issue or not:
https://support.bittrex.com/hc/en-us/articles/115002187632-Statement-on-disabled-accounts
Quote
Statement on disabled accounts
We would like to address recent reports regarding Bittrex account suspensions.
We occasionally conduct compliance reviews and are working vigilantly to protect our service and our users from harm. As part of a compliance review, we have temporarily suspended certain accounts pending the completion of the review. The total number of suspended, closed, or banned accounts is very limited: less than 0.1% of the total accounts on Bittrex. More than 99.9% of Bittrex accounts are unaffected.
Any reports that Bittrex miscalculated or misapplied its exchange fees, that there is a security problem with the exchange, that Bittrex lost any coins stored on users’ behalf, or that Bittrex is banning people trying to access Slack to discuss the status of their accounts are incorrect. We are committed to making Bittrex a strong, safe, and compliant exchange where people can securely participate in the digital currency economy. We ask for patience from our highly valued customers. As for us, we plan to “keep calm, and carry on.”
We would like to address recent reports regarding Bittrex account suspensions.
We occasionally conduct compliance reviews and are working vigilantly to protect our service and our users from harm. As part of a compliance review, we have temporarily suspended certain accounts pending the completion of the review. The total number of suspended, closed, or banned accounts is very limited: less than 0.1% of the total accounts on Bittrex. More than 99.9% of Bittrex accounts are unaffected.
Any reports that Bittrex miscalculated or misapplied its exchange fees, that there is a security problem with the exchange, that Bittrex lost any coins stored on users’ behalf, or that Bittrex is banning people trying to access Slack to discuss the status of their accounts are incorrect. We are committed to making Bittrex a strong, safe, and compliant exchange where people can securely participate in the digital currency economy. We ask for patience from our highly valued customers. As for us, we plan to “keep calm, and carry on.”
Maybe they are reviewing every account not and making sure that they are compliant (KYC/AML?) Perhaps the issue is not on your end but on Bittrex. I guess you need to wait for updates coming from them.
Yup it isn't working for me either after they disabled my legacy account.
No support ticket answer yet, maybe i need to open up a separate one about the verification error.
No support ticket answer yet, maybe i need to open up a separate one about the verification error.
I dont have a problem with 2 factor verification. How is not letting me resend my enhanced verification on my side. I have tried two different computers. One at home and one at the office. still didint work
Most problem happen at user side, not Bittrex. Also if you can't or have difficult verify 2factor chance the time on your device is not syncing right
They denied my basic account and get an error with the enhanced verification. Tells me to refresh but nothing works I just want to withdraw my money. People all over edit seem to be having the same problem. bittrex will not respond to my support email
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