I deposited funds to my Mellow Ads account in December 2021, it was about 90 dollars in BTC, when i tried to withdraw them though, and i confirmed my withdrawal through email, they said that the hot wallet was empty and that they couldn't initiate the withdrawal, and to try again later, Idk what hot wallet they were talking about, as in the withdrawal page, my funds were listed as "available to withdraw". I tried again the next day to withdraw, and still it didn't work, it still displayed the same message.
That's the thing, when using a custodial service, you're not given a wallet with its private keys. They just assigned an address to you, and the funds you see are just 1's and 0's in their database. The hot wallet they were referring to is theirs, the one that processes the customer's withdrawal requests.
I don't want to lose my 90 dollars like that, the reason why i was gonna use mellow ads was to advertise my referral link for a binance airdrop that is happening this month, but then i decided not to do it and to just invest on binance's platform with these funds instead, but now i can't even withdraw them. Even today, i tried again just in case it might work today, still the same messasge.
Is Mellow Ads a scam? I saw many people recommend their site when it came to advertising, hence why i went with them. What should i do? I tried emailing them 3 times in january as well and they still haven't responded, which makes me think they're blatant scammers.
A service that allows "bitcoin generators" is definitely not to be trusted in my opinion:
https://bitcointalksearch.org/topic/mellow-ads-accept-advertisements-from-bitcoin-doubler-websites-5253358Also:
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https://www.trustpilot.com/review/www.mellowads.com-
https://bitcointalksearch.org/topic/is-mellow-ads-dead-or-abandoned-2660174Sadly there's nothing much you can do at this point. Just keep trying to reach out to the support, maybe they'll eventually respond.