Author

Topic: wirex card cheating (Read 304 times)

legendary
Activity: 3038
Merit: 1100
Leading Crypto Sports Betting & Casino Platform
June 10, 2020, 07:45:11 AM
#5
I put today 101€ my account and they say is 46€. And this stupid card don't work my country.

if in your country the card does not work, how did they send the card in your country? If you think like this you will notice that your country is on the list of supported countries and that is why they were able to send the card to your country, contact support to solve your problem
mk4
legendary
Activity: 2786
Merit: 3845
Paldo.io 🤖
June 09, 2020, 10:16:25 AM
#4
You probably should've checked first if it's actually allowed in your country: https://wirexapp.com/help/article/the-list-of-supported-countries-0027

As for the wrong balance, that's why companies have customer supports. I doubt Wirex is going to scam $50 off someone. https://wirexapp.com/en/contact
member
Activity: 166
Merit: 15
June 09, 2020, 05:25:55 AM
#3
I put today 101€ my account and they say is 46€. And this stupid card don't work my country.

I used Wirex in the past and I have never had similar problems. Check your activity log, there can't be discrepancy or there is a bug that should be reported.
hero member
Activity: 2786
Merit: 902
yesssir! 🫡
June 02, 2020, 05:06:30 PM
#2
It should work anywhere VISA is accepted unless one of these applies to you: https://wirexapp.com/help/article/why-your-wirex-card-can-get-declined-0034 (I'm assuming you already have the card)

When you said "they" did you mean the app or the support staff? I'd post the full convo if it's the latter. In any case, actively reaching out to wirex using their various support channels is recommended in solving your problem. and maybe letting them know you are making noise in forums.
newbie
Activity: 1
Merit: 0
June 02, 2020, 11:44:07 AM
#1
I put today 101€ my account and they say is 46€. And this stupid card don't work my country.
Jump to: