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Topic: withdraw/request conversion error BTC - mBTC (Read 213 times)

hero member
Activity: 1680
Merit: 655
August 20, 2018, 09:13:55 AM
#6
I did not convert BTC to mBTC when withdrawing from the exchange and received a smaller amount than what was withdrawn.

Ex: withdrew 0.01000 BTC from exchange and had requested (wallet) 0.01000 mBTC. I should have requested 10.0000 mBTC.

Is there a way to recover the rest of what I had requested from my wallet? What are my options?

Here your option is to make another withdraw... if you do a withdraw of 9.99mbtc then you will have the 0.01 btc in your wallet after it arrive. Sometimes deal with btc - mbtc could be confusing, so, do your math before any move or things like this will happen. if the exchanger charge you a fee for withdraw then this kind of mistakes have a cost, but take it as a good thing, we always learn from errors, i'm sure this will not happen to you again.  Wink
You should take into account the withdrawal fees (some major exchanges have a fee of .0005 BTC) associated in the exchange by doing another withdrawal request biggiescopes should expect less than .01 BTC as he will do another transaction for the remaining balance not unless he has aN extra amount of BTC meant for the fees he won't receive the whole .01 BTC.
legendary
Activity: 3346
Merit: 3130
I did not convert BTC to mBTC when withdrawing from the exchange and received a smaller amount than what was withdrawn.

Ex: withdrew 0.01000 BTC from exchange and had requested (wallet) 0.01000 mBTC. I should have requested 10.0000 mBTC.

Is there a way to recover the rest of what I had requested from my wallet? What are my options?

Here your option is to make another withdraw... if you do a withdraw of 9.99mbtc then you will have the 0.01 btc in your wallet after it arrive. Sometimes deal with btc - mbtc could be confusing, so, do your math before any move or things like this will happen. if the exchanger charge you a fee for withdraw then this kind of mistakes have a cost, but take it as a good thing, we always learn from errors, i'm sure this will not happen to you again.  Wink
legendary
Activity: 1624
Merit: 2481
What are you refering to with 'wallet' ? Your desktop wallet (electrum ?) or the exchanges 'wallet' ?

The 'requested amount' in electrum is just an additional feature.
The amount of bitcoin for you available to spend only depends on the amount you have been sent (withdrawn from the exchange - fee).

Check the balance of your address on a block explorer (e.g. https://live.blockcypher.com/) or via the 'addresses' tab in your wallet.
You can safely ignore all 'requests' made inside electrum.
copper member
Activity: 2856
Merit: 3071
https://bit.ly/387FXHi lightning theory
As tryninja says, withdraw everything else on the exchange.

If you can't withdraw anything, contact theri support and ask them (maybe both were in mbtc and you didnt' notice)?
legendary
Activity: 2758
Merit: 6830
What you "requested" doesn't matter. The amount you receive in the address will be there in your wallet to be spent in the future.

Just withdrawal the missing amount to the same address and you will receive it as well.
newbie
Activity: 1
Merit: 0
I did not convert BTC to mBTC when withdrawing from the exchange and received a smaller amount than what was withdrawn.

Ex: withdrew 0.01000 BTC from exchange and had requested (wallet) 0.01000 mBTC. I should have requested 10.0000 mBTC.

Is there a way to recover the rest of what I had requested from my wallet? What are my options?
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