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Topic: Withdrew ETH from Poloniex to myetherwallet but TXid not found (Read 4619 times)

sr. member
Activity: 246
Merit: 250
My BTCD withdrawal TXid cant find in blockchain it's 12hrs now  Angry



McFog's withdrawal took three and a half days before it was finally processed at 2017-12-23 21:40:23.


Same here, withdraw LTC from polo 32h ago. Created ticket, now have to wait.
P.S. have the same txid: c938138d22d7fd626378637ef27c349e1e422bcceac2a0b38e23c7a887cc9a0e
newbie
Activity: 21
Merit: 0
My BTCD withdrawal TXid cant find in blockchain it's 12hrs now  Angry
newbie
Activity: 58
Merit: 0
omg this problem still exists?   same here  got sent  from Poloniex request went trough ...
newbie
Activity: 1
Merit: 0
Same here  Angry withdrew litecoin from poloniex to send straight to bleutrade. When i search for the recieve adress in the litecoin blockchain it only shows a transaction i made to bleutrade a few days ago. The withdrawal in poloniex is marked completed, but the txid isnt showing up in the litecoin blockchain. I thought i did something wrong, checked the recieve adress like 500 times by now.

Already filed a ticked in polo's service center. This is sooo screwing with me... actually my first bad experience in crypto...
newbie
Activity: 6
Merit: 0
Go the same issue with ZEC withdrawal from Poloniex... The transaction ID cannot be found on the ZEC block-chain - therefore is invalid. The funds are gone from my account. Ticket still not responded after 20 hours.
However, what's more intriguing is that a very small amount of ZEC I withdrew before went through with no problems. Hm... Not sure what's happening here.

Anybody tried recently to get ZEC out of Poloniex ?
The same trouble. Invalid txid((((
newbie
Activity: 15
Merit: 0
Go the same issue with ZEC withdrawal from Poloniex... The transaction ID cannot be found on the ZEC block-chain - therefore is invalid. The funds are gone from my account. Ticket still not responded after 20 hours.
However, what's more intriguing is that a very small amount of ZEC I withdrew before went through with no problems. Hm... Not sure what's happening here.

Anybody tried recently to get ZEC out of Poloniex ?
newbie
Activity: 4
Merit: 0
Same here, withdraw LTC from polo 32h ago. Created ticket, now have to wait.
P.S. have the same txid: c938138d22d7fd626378637ef27c349e1e422bcceac2a0b38e23c7a887cc9a0e
full member
Activity: 195
Merit: 100
I have same problem with my LTC withdrawal.
When I checked under withdrawal history at Polo, it changed from yesterday.
But still an invalid Txid: c938138d22d7fd626378637ef27c349e1e422bcceac2a0b38e23c7a887cc9a0e

Havent heard from their support either.
hero member
Activity: 641
Merit: 500
getting the same problem today withdrawing ETH. I need the coins for an ICO god damn it!!
My Eth withdrawal from polo says Complete, but for the TXid etherscan says Transaction not found. Should wait or raise tickets, any idea? been 2-3 hours now


you just have to wait. They have a backlog. I got mine in 2/3 days
newbie
Activity: 38
Merit: 0
getting the same problem today withdrawing ETH. I need the coins for an ICO god damn it!!
My Eth withdrawal from polo says Complete, but for the TXid etherscan says Transaction not found. Should wait or raise tickets, any idea? been 2-3 hours now
hero member
Activity: 641
Merit: 500
getting the same problem today withdrawing ETH. I need the coins for an ICO god damn it!!
hero member
Activity: 784
Merit: 502
What is going wrong with Poloniex? I've had the same problem with an NMC withdrawl. 2 weeks with the status "completed" and nothing showing up.
The customer support there is horrific.

newbie
Activity: 12
Merit: 0
I have the same problem and I sent mine to support. The odd thing is I tried sending a small amount before sending in the large amount, the first transaction( small amount ) went through in just seconds, but the large transaction after that didn't went through. Y_Y
newbie
Activity: 6
Merit: 0
same problem

I just sent a ticket to support.. Hopefully they eventually post my transaction this is beyond scary..

http://imgur.com/a/8Kbzr

txid: 0xfbaf7deef5af89702422d92ca67c82b38568326f0948c5ab6d8baaa2049a58a6


edit: worst part is, I sent a test tx before and after and they both worked.
full member
Activity: 1274
Merit: 105
same problem
hero member
Activity: 756
Merit: 500
Hire me! Spanish translator and community manager!
Thanks god i don't use poloniex anymore, long live to bittrex.
full member
Activity: 173
Merit: 100
Same here. Withdrawal 12 ETH still not received.
Any last info?
sr. member
Activity: 1582
Merit: 279
PredX - AI-Powered Prediction Market
My withdraw eror and my balance 0  Huh
hero member
Activity: 756
Merit: 500
Hire me! Spanish translator and community manager!
12 hours and TXID still does not exist on etherscan
full member
Activity: 136
Merit: 100
i've mined a eth pointed to a Poloniex address, but haven't had the pool deposit it yet.  Is ETH still suspended with Poloniex?  I'm assuming I can't get my pool to send my eth to a different address right?  Thanks.


darkomega69
newbie
Activity: 1
Merit: 0
Hello,

I withdrew ETH from Poloniex to myetherwallet a few hours ago but the TXid cannot be locate on etherscan.io.

The TXid is 0xa5ca63f8fa19e7e66b0729d470352d8d4516b6e6a9f21ef6671ce5b0a6b3f5f9 .

Can anyone kindly advise please? Thank you.




Hi - Just to give a bit of hope, fellas. Considering its money and there are always people who end-up into serious situations when there's a sudden uncertainty regarding there lost money. 

Have been using Poloniex for 6 odd months, no problem whatsoever. Just yesterday a withdrawal was stuck using ETH. The status said complete but the transaction wouldn't show on etherscan.io. Raised a ticket and was expecting the worst having read through the numerous 'waiting for 2 months for support'. Just got a response a few minutes back ( within 24 hours ) and the ticket is resolved. Now I appreciate things would be different from situation to situation but this is what I noted:

 
1 - The transaction Id has changed since i raised the ticket. Think its a bug that poloniex requires manual intervention in. Curiously, the new transaction has "0xbad" in the beginning. The older transaction still doesn't show on etherscan.io
2 - I consider myself technically pretty aware.
3 - I left a message on their twitter account right before the resolution. Cannot point to it as the reason for early resolution with full confidence since (unless they use fuzzy logic matching) they couldn't not tell which ticket was being talked about on the twitter. I didn't leave any ticket number.
4 - Their support page signup doesn't accept my normal poloniex login so had to register using another email address. Had to login using that account and identify my actual poloniex account as the problem-account.
5 - You get an email to the support-page sign-up account.
6 - Chrome didn't work for registering for the support account (this may be a configuration issue with my pc only). Resorted to using Explorer. 

Wherever you can, try keeping your coins offline and backed up. Any online exchange is a bad practice for long-time holding. If you really have to keep money on exchanges, choose multiple exchanges. Other bigger ones are bittrex, bitfinex etc.

Having said all this, this was my first interaction with their support and went great, though the inability to access them in any other way being completely in a dark with absolutely no time-line of response indication was frustrating to say the least.

Best of luck in getting rich ladies and gents!

ParallelUniverse
sr. member
Activity: 642
Merit: 292
"Due to ongoing network instability, we've disabled Ethereum deposits/withdrawals. We'll enable once we know the network is functioning properly.
Posted by MobyDick at 2017-06-22 17:50:35
"

are ETH withdrawals possible again meanwhile? Cause I can open ETH "withdrawal" area when I´m logged in.
Or better wait for their official 'all clear'-message?
member
Activity: 120
Merit: 10
Ok. So my ETH arrived after 3 days.
Just need wait.........................................  Wink

3 days ?
that so long man
if the person is not patient enough they'll scream "SCAM SCAM SCAM" Grin
newbie
Activity: 5
Merit: 0
Ok. So my ETH arrived after 3 days.
Just need wait.........................................  Wink
newbie
Activity: 5
Merit: 0
my ETH finally arrived ~48 hours after withdrawal from Polo - but with another TX ID, this one which is shown at Polo is still unknown at Etherscan. Ok eased, main thing is that they arrived. Nevertheless, my trust into Polo is down meanwhile, their current level is just a confession of failure. It can't be that my pulse is rising to 180 every time I click at "withdrawal" there... I guess if this would switch to "awaiting approval" some day, I will get a heart attack. +_+

you're lucky.
my ETH still not arrived  Sad
sr. member
Activity: 642
Merit: 292
my ETH finally arrived ~48 hours after withdrawal from Polo - but with another TX ID, this one which is shown at Polo is still unknown at Etherscan. Ok eased, main thing is that they arrived. Nevertheless, my trust into Polo is down meanwhile, their current level is just a confession of failure. It can't be that my pulse is rising to 180 every time I click at "withdrawal" there... I guess if this would switch to "awaiting approval" some day, I will get a heart attack. +_+
newbie
Activity: 9
Merit: 0
Me neither.... Has been nearly 4 days now.... No response whatsoever to my support ticket either
newbie
Activity: 5
Merit: 0
Same issue with ETH.

"Dear valued customer

I am sorry to inform the ETH network is under heavy stress at the moment and some withdrawals are not being broadcast correctly.

Rest assured we will rebroadcast your withdrawal as soon as possible, thank you for your patience and I am sorry for the inconvenience.

Best regards,

Ian
Poloniex Support"

At first my Txid was be - 0xd1e58135ede4baab8597252aefa8d38d864cb06c16f2e82e892b5e7686895598
Then they change it after a while - 0x1aa25906773f927c83a6e2573bdc8b195c08af26a9a3d7e7a3c4d684d7631625

All of them incorrect Txid. Really I can't understand why?

P.S. Maybe they should hire good programmers from Russia.
Looks like Poloniex cannot fix anything, also any small issues.
Hey Poloniex, hire good programmers
 Undecided Undecided Undecided Undecided
 

It changes because it's rebroadcast, the old tx id errored, and their automated system is probably buggy and can not resend it properly.

I'm still waiting on my eth but i think they'll eventually send it.

Poloniex always has problem with coins. Your Txid changed after a while also?
sr. member
Activity: 532
Merit: 250
Same issue with ETH.

"Dear valued customer

I am sorry to inform the ETH network is under heavy stress at the moment and some withdrawals are not being broadcast correctly.

Rest assured we will rebroadcast your withdrawal as soon as possible, thank you for your patience and I am sorry for the inconvenience.

Best regards,

Ian
Poloniex Support"

At first my Txid was be - 0xd1e58135ede4baab8597252aefa8d38d864cb06c16f2e82e892b5e7686895598
Then they change it after a while - 0x1aa25906773f927c83a6e2573bdc8b195c08af26a9a3d7e7a3c4d684d7631625

All of them incorrect Txid. Really I can't understand why?

P.S. Maybe they should hire good programmers from Russia.
Looks like Poloniex cannot fix anything, also any small issues.
Hey Poloniex, hire good programmers
 Undecided Undecided Undecided Undecided
 

It changes because it's rebroadcast, the old tx id errored, and their automated system is probably buggy and can not resend it properly.

I'm still waiting on my eth but i think they'll eventually send it.
newbie
Activity: 5
Merit: 0
Same issue with ETH.

"Dear valued customer

I am sorry to inform the ETH network is under heavy stress at the moment and some withdrawals are not being broadcast correctly.

Rest assured we will rebroadcast your withdrawal as soon as possible, thank you for your patience and I am sorry for the inconvenience.

Best regards,

Ian
Poloniex Support"

At first my Txid was be - 0xd1e58135ede4baab8597252aefa8d38d864cb06c16f2e82e892b5e7686895598
Then they change it after a while - 0x1aa25906773f927c83a6e2573bdc8b195c08af26a9a3d7e7a3c4d684d7631625

All of them incorrect Txid. Really I can't understand why?

P.S. Maybe they should hire good programmers from Russia.
Looks like Poloniex cannot fix anything, also any small issues.
Hey Poloniex, hire good programmers
 Undecided Undecided Undecided Undecided
 
newbie
Activity: 18
Merit: 0
What happened you received your ether?
Same problem here, nothing so far. This was poloniex support awnser:

"Hello,
 
I withdrew ETH from Poloniex to myetherwallet a few hours ago but the TXid cannot be locate on etherscan.io.

Complete   ETH   0.10500000
2017-06-21 15:09:22
Address: 0xA359b58a61Ee200A7bb23B119C33DB9f799167e4
Txid: 0x924bf382fefafb16689c496e17842e934827d99c7248625401e66f0ed93333f0
I
Ian, disse 2 dias atrás
Dear valued customer

I am sorry to inform the ETH network is under heavy stress at the moment and some withdrawals are not being broadcast correctly.

Rest assured we will rebroadcast your withdrawal as soon as possible, thank you for your patience and I am sorry for the inconvenience.

Best regards,

Ian
Poloniex Support"


Nothing yet.... And i made a test transfer from bittrex and it was instant. This problem is with poloniex.
sr. member
Activity: 532
Merit: 250
Same problem.

For 7 hours the transaction ID is invalid but the ethereum not received.
newbie
Activity: 11
Merit: 0
What happened you received your ether?
newbie
Activity: 7
Merit: 0
Have an issue with depositing Ether - it is not even appearing as being processed in the deposit history. It has been more than 6 hours and there have been a lot of confirmations.
I sent quite a lot (20 eth) and I am getting worried now.
full member
Activity: 194
Merit: 100
Hopefully.
All these people claiming Gox v2 was starting to scare me.
hero member
Activity: 966
Merit: 552
Poloniex has problem on system of withdrawal coins, they are under maintenance it will be fixed soon
all of withdrawal coins will be normal so keep calm,
i knew it from the last updating poloniex's tweeter, everything will be fine i guess,
we just needs wait up to everything goes normal.
full member
Activity: 194
Merit: 100
I had the same issue with ETH.
However now the ETH has been sent but the same issue has arisen with a Golem withdrawal.


Withdrew a decent amount of GNT.
It shows complete with TXID but nothing on etherscan.

Been over 24hrs since I opened a support ticket.


Any advice guys?
Help a fella out pls
full member
Activity: 253
Merit: 100
Good news. My transaction is fine.

Btw in polo withdrawals history txid has changed.

Got my ETH as well but I think Poloniex's communication can be a little better.

Thanks for the update everyone!
newbie
Activity: 24
Merit: 0
Good news. My transaction is fine.

Btw in polo withdrawals history txid has changed.
same here!
newbie
Activity: 3
Merit: 0
Good news. My transaction is fine.

Btw in polo withdrawals history txid has changed.
full member
Activity: 253
Merit: 100
Already trying to reach polo's support.

Do kindly update when you get a response. I really hope it won't take more take a week...
full member
Activity: 178
Merit: 100
Tap Into A World That Is More Than Just Gaming
There was a major bottle neck with ethereum transactions, i believe cause by the Bancor ico today.
newbie
Activity: 24
Merit: 0
Already trying to reach polo's support.
full member
Activity: 253
Merit: 100
The same problem here. Poloniex to myetherwallet.

Unable to locate Transaction entry
0xf8c7ae1fc3db0140f650ef4d04ca7923398377a5e55cd42541e302a120989dfd

I think it safe to conclude now that the problem is related with Poloniex.

If anyone manage to get a response from them, please share with us. Thanks!
newbie
Activity: 3
Merit: 0
The same problem here. Poloniex to myetherwallet.

Unable to locate Transaction entry
0xf8c7ae1fc3db0140f650ef4d04ca7923398377a5e55cd42541e302a120989dfd
full member
Activity: 253
Merit: 100
It looks like Poloniex has not yet forwarded the coin,there are delays from them before forwarding the coin and so is the reason you wont be able to find that in the blockchain,just wait for them to send the coins or contact their customer support about the delay.

Thanks! Sadly most of the exchanger's support out there are overload. It going to be a nightmare to contact them.

Is there anyway to check that this is not due to ETH's mempool being overloaded?
full member
Activity: 236
Merit: 100
Presale is live!
It looks like Poloniex has not yet forwarded the coin,there are delays from them before forwarding the coin and so is the reason you wont be able to find that in the blockchain,just wait for them to send the coins or contact their customer support about the delay.
newbie
Activity: 24
Merit: 0
Same problem here. Can't find the solution yet. Maybe we need to wait a few days/weeks/months... till this new generation system will make a simple transaction.

0xc72510810f82570b17e24e05877cb6788d0844302c002012b83810d5e1e2be15

You withdrew from Poloniex aswell?

yes
full member
Activity: 253
Merit: 100
Same problem here. Can't find the solution yet. Maybe we need to wait a few days/weeks/months... till this new generation system will make a simple transaction.

0xc72510810f82570b17e24e05877cb6788d0844302c002012b83810d5e1e2be15

You withdrew from Poloniex aswell?
newbie
Activity: 24
Merit: 0
Same problem here. Can't find the solution yet. Maybe we need to wait a few days/weeks/months... till this new generation system will make a simple transaction.

0xc72510810f82570b17e24e05877cb6788d0844302c002012b83810d5e1e2be15
full member
Activity: 253
Merit: 100
Hello,

I withdrew ETH from Poloniex to myetherwallet a few hours ago but the TXid cannot be locate on etherscan.io.

The TXid is 0xa5ca63f8fa19e7e66b0729d470352d8d4516b6e6a9f21ef6671ce5b0a6b3f5f9 .

Can anyone kindly advise please? Thank you.

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