From my personal Experience i would not characterize the Tokensuite team trustworthy as they are repeatedly involved in SCAM ICOs. I wonder does anyone there do a due diligence before taking over a project?
However, when there is only one admin answering (and this is the CEO of the project) something goes wrong. Better trust a group of people than a single individual.
do not be too stupid friends .. if you already have experience that you have been deceived why now you still believe in a project that is obviously a scam.