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Topic: "World's biggest, China's safest" exchange BTCChina.com is far from professional (Read 5667 times)

newbie
Activity: 51
Merit: 0
I dont seem to have any of the problems with btc china that you mention...

Then again, I am in China, using a site that claims to be a domestic Chinese site (no intl withdrawal methods, no english language support staff).

I will say though I sometimes get some wonky things happening when I connect through my VPN.
sr. member
Activity: 399
Merit: 250
I think we will see the China government clamp down once they fully understand the implications.
 But like everything in China:
Just make sure you tread Quietly past the sleeping tiger….(one eye open, one closed) and just prey you don't step on its tail….
sr. member
Activity: 313
Merit: 250

They are not mentioend in the API document - I read every page of it. How did you find them? As I am writing, I searched 'ticker' again in my copy API docs and confirmed it wasn't there.

Oh, and that public-accessible orderbook's json format is different that of market_depth (a private request in their API document). Need to rework my code again....
sr. member
Activity: 313
Merit: 250
Thank you so far. The last price hike can not be explained with Gox and co. I really only see what is happening in China as the reason. What do you think?
For me this upcoming China markets are the purest black box. I am therefore grateful for any information I can get.

I suggest this post I made a week ago, if you  haven't read it. It is in speculation forum for I think it fits there better.
https://bitcointalksearch.org/topic/false-signal-resulted-rally-in-china-and-it-wont-stop-315380
sr. member
Activity: 313
Merit: 250
From your user name, I suppose you are Chinese. I suggest you join Chinese discussions in QQ group and get familiar with the Chinese Bitcoin community before posting anything.

Why the acid tone? You are following QQ group but you didn't speak up till now. You said QQ is the thing, which QQ group to join? The trading groups listed on BTCChina are all full except the last one, and I am still waiting that one's approval for me to join. It reall feel like a coterie even for a Chinese (me): People talk things but you need their permission to join, and its discussion being not archived, you have to be there at the right time to know it. Massive DDoS took place and the exchagnes didn't put up that as news (there was news in March but not this wave), only message spread between QQ groups. Somebody could do the community great help to be there and forward information to the outside world.

You can kindly show me the way to the coterie so that I can "post anyting" here:) It is a community service in need that someone forward the discussion of QQ groups here.

You look the resourceful type, may I ask what other exchange services do you use in China, besides being an old user of BTCChina and what do you think of them?

BTC China and many other Bitcoin related sites in China, include exchanges, mining pools and even BTC123 navigations, were suffered from massive DDoS attacks launched by their rivals. These are attacks of over 100 Gbps and having lasted more than two months. Few anti-DDoS services could stop attacks of this scale. I know this because I am also a victim. This is why BTC China introduced the zero fee policy.

That's very helpful information (if true). Forgive me being naive, I failed to follow the causation: you said "This is why BTC China introduced the zero fee policy." Why DDoS attack leads to zero fee policy?

Say, DDoS attack is frequent and targeted many, that means the operational cost of everybody are higher, which means everybody should raise their fee.

Or are you saying DDoS takes competition to the next level, and BTCChina considers itself a survivor, and thinks it advantageous to have a death-fight-for-all arena and brining the fight to the next-next level?

In the latter case I am not so confident they can do it (the survival). I am a survivor in China and I have seen such hubris before.

I was one of the first users of BTC China back in July 2011. Their service is so far the most reliable, much much better than their international competitors. I have never had an experience that waiting for days or even months to get a reply from the customer service. If you have any experience with Mt.Gox, BTC-E or Vircurex, you know what I mean.

I filed issues on Mt.Gox a lot of times (july to oct 2013) and they always respond in a day, although if it is about withdraw they never could carry the action (I waited 3 months). I tried to reach BTC China on the QQ (2days ago) and waited 2 hours and no one talks me back - I could wait a whole day, to test the response time of BTCChina, but waiting on QQ and waiting on email are different. I don't actuallly wait on email or a tracker ticket, I send an email and pack my bag and go. While QQ is an instant messenger - and their "Enterprise QQ support platform" is a browser window - couldn't find a way to add support stuff to buddy list, that means I have to keep the browser window open for an answer - in that case 2 hour's waiting is like 2 days waiting for MtGox's email. I really hope BTC China have email address for support. (they do have  email addresses but one remarked 'for business collabration' other remarked "complaint", perhaps I should complain.)
They don't offer API for public access like market price and market depth. This is the only exchange that I know of only offering this to the user as a private feature. (it belongs to private request to check market price), and you can only check market depth, not directly inquire lowest ask and highest bid.

If they don't, what are these:
* https://www2.btcchina.com/bc/ticker
* https://www2.btcchina.com/bc/orderbook

They are not mentioend in the API document - I read every page of it. How did you find them? As I am writing, I searched 'ticker' again in my copy API docs and confirmed it wasn't there.
legendary
Activity: 1148
Merit: 1014
In Satoshi I Trust
thanks for the infos.

in the end the complete crypto-stuff is new and websites like btc china have to build a base of trustment. there will be alot of btc sites that will fail and new and better ones will appear after that.
legendary
Activity: 1792
Merit: 1059
This is not a FUD, because I don't think there are many customers of BTCChina on this forum (also consider they use QQ instant messener for customer service, not even having a support tracker, support form or support email address - typical taste for Chinese, means they probably only have Chinese customers). I wrote because I think people on this forum are interested in knowing what's happening in China - and I wish to have good feedback on my reading.

Thank you so far. The last price hike can not be explained with Gox and co. I really only see what is happening in China as the reason. What do you think?

For me this upcoming China markets are the purest black box. I am therefore grateful for any information I can get.
legendary
Activity: 1316
Merit: 1003
Thanks for posting this in English. What do you think about the recent BTC100 phenomenon?
How did they go from an average trading volume of 1.5k to over 120k?
sr. member
Activity: 313
Merit: 250
I second what you say about "The law is VERY clear, however implementation is NOT."


1. Thinly veiled warning in one of the state papers.
2. People go to sleep, when the neighbours wake up.. there is a ring of police around whatever it 'is' and a couple of red seals on the doors.
3. They implement a 'scorched Earth policy'.
4. There may be a trial.

Wooo, not often that picturesque in China any more unless it is about land dispute against government (in which case shooting may still occure -- I know such a case last year and a case 2 days ago, there may be more -- but there is no need to do it midnight, just shoot in the broad daylight). What isn't often known to the west is that land sales (of people's land to real estate developers), not tax, makes up majority of local government income, so there ain't much space to back from such disputes.

In general you know what you are doing, you know who is above you, that's fine, meanwhile you are given a lot of freedom nowadays. Not often needing picturesque lessons - the lessons taught to Google, Apple and the on-going one to Samsung are swift and no blood involved - and the law system often can works to protect the injured if the culprit is not the government or allied with officials.

Anyway, don't anyone interest in the original topic, worry about their trading bot on BTCChina or a collapse of a Chinese major exchange may impact the market? Perhaps I should have posted to speculation forum....
sr. member
Activity: 399
Merit: 250
I thought the use of virtual currencies is illegal in china. Can you explain to me what the law is like over there?

The law is VERY clear, however implementation is NOT.
The issues start when they decide to do something about 'it' what ever 'it' may be, generally the reaction is the same.

1.Thinly veiled warning in one of the state papers.
2. People go to sleep, when the neighbours wake up.. there is a ring of police around whatever it 'is' and a couple of red seals on the doors.
3. They implement a 'scorched Earth policy'.
4. There may be a trial.

Basically the trigger would be that a large number of people get shafted or money goes missing.

Generally Chinese businesses are run along the lines of a game of musical chairs and pass the parcel (of money)
Except some of the combatants have glue on their hands and trousers.

The biggest downfall is they refuse to follow even the most basic of social contracts unless they think they can screw out a benefit, and if that means 'strong-arm, bully boy tactics' then so be it. (and no I'm not talking about the government)

This is one of the reasons why I did not retire to China,  basically because the law is irrelevant…and in a society without balanced laws, there can only be one conclusion……
sr. member
Activity: 313
Merit: 250
I thought the use of virtual currencies is illegal in china. Can you explain to me what the law is like over there?

In the years I was again and again asked by westerns how the law is in China of this thing and that, when it actually matters not what the law says:) Chinese fellows don't look up the law before they do certain things - they try to predict / influnce the leaders / governing entity's reaction to base their action. In case of virtual currency, it was toleranted by governing entities in China but BTC should not be toleranted when it goes mainstream.

In more detail please kindly read this on why it matters not what the law says - skip to the last paragraph of this post if you are hurrying.
https://bitcointalksearch.org/topic/m.3391728
hero member
Activity: 644
Merit: 500
P2P The Planet!
I thought the use of virtual currencies is illegal in china. Can you explain to me what the law is like over there?
sr. member
Activity: 313
Merit: 250
It is the World's biggest according to the volume it announces, and it is China's safest accroding to their own login page's Chinese header banner (this very page is produced with (IMHO insecure) phpBB, link see below discussion)

1. The frontpage Chinese advertisement is "your trust is much more worthy to us than the trading fee". Sound like a scam, right?

Put it in a Chinese context it doesn't say for sure it is scam, because if you are honest and say why you don't charge, that involve a clause (in grammar sense), whatever that clause is, it is too complicated to market. In Chinese advertising we say Only short-and-simple phrase works (e.g. "Buy this." and not "Buy this because..."). The similiar short suspecious sloan worked before: e.g. alipay's: "Turst made it simple"因为信任所以简单 -- it didn't say why you should trust 马云 Ma Yun's company with your deposite, just that "please simply trust me" - sounds like scam too but turns out not, and it worked better than the competitor's lengthy consumer protection policies.

2. The website is often down and have a lot of technical problems.

The server runs HTTPS, but the redirection from HTTP to HTTPS is often broken. And the primary webserver is also often down, even worse, the email validation link still points to the primary web server www.btcchina.com when it is replaced by secondary web server www2.btcchina.com. Do they have a reason not to use DNS to bring up the second web server (a.k.a. assign the same domain name but different IP address) and not to use a variable in email activation content generation? There are other bugs, e.g. when you login on www2.btcchina.com front page, it authenticates you and redirect you to www.btcchina.com, which is down of course - you have to manually replace www2 with www on the URL to go to.

Consider they have to buy a separate SSL license for www2.btcchina.com, this all feel weird.

3. Could they be faking trade volume?

I always wanted to verify their trade volume with a repeated-inquiry script, but never had the time, but if they fake it or not means a lot to others, this work should be done.

4. Strange API access.

They don't offer API for public access like market price and market depth. This is the only exchange that I know of only offering this to the user as a private feature. (it belongs to private request to check market price), and you can only check market depth, not directly inquire lowest ask and highest bid.

I tested their example python API access code directly from their document, dispite a syntax problem (
Code:
print "reason:".response.reason
should be
Code:
print "reason:",response.reason
) it was denied from my host in NY (US) with a simple "unauthorized" but the same code works on my host in Plano, TX (US).

In general, everything feels weird.

Skip this last minor point if you wish: the API returns 'result' which is a boolean -- the normal way is to either return 'success' which is a boolean, or returns 'result' which may be 'success' (text string). A 'result' as boolean is weird, what do you mean "True" as a result? Is it a success or failure? In Unix a zero/false result is success. This is however found on all Chinese exchanges, perhaps this is a convention among Chinese programmers circle (new to me even that I am Chinese).

5. Their authentication and session management is through a forum software.

This is evident if you check this URI:

https://www2.btcchina.com/bbs/index.php

(or https://btcchina.com/bbs/index.php when they fixed the primary web server)

The security level required by a forum software PHPBB and an exchange is ... different. For example bitcointalk.org uses forum software and was hacked, that didn't spark any worry in bitcoin circle, an exchange if hacked would be a disaster.

6. Their website look like this on my PC. That only demonstrate poor QA:


7. Other technical problems. e.g. when I ask to withdraw bitcoin, I was told to check my mobile phone SMS, and the SMS I receive is this:
'lang_account_sendvcode_withdrawbtc' and there is no code of whatever sort in it. When I feel this is because I defaulted to English before withdraw, I switched to Chinese, and when attempt withdraw I was told in Chinese "System Error, contact System Administrator" (系统错误请联系管理员). A logout-and-login-again works around the problem.

Now I don't have a hard evidence that they have any security problem, but I ask myself: if I see a programmer put his socks and empty coke bottles on his desk, is his code safe and tight? I feel not. And I can certainly feel the socks and empty coke bottles flying around when I use BTCChina. It doesn't even have the look that they wish to run this business for a decade. The more I use it, the more I worry about my money on it. I am withdrawing 10Bitcoin per day (maximum allowed) to withdraw in the coming days. This is not a FUD, because I don't think there are many customers of BTCChina on this forum (also consider they use QQ instant messener for customer service, not even having a support tracker, support form or support email address - typical taste for Chinese, means they probably only have Chinese customers). I wrote because I think people on this forum are interested in knowing what's happening in China - and I wish to have good feedback on my reading.
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