Topic: WTS APPLE GXS ACCOUNTS ADMIN (Read 122 times)

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admin role can

ole:Admin

My Privileges

Can Access Activation Policy

Can access Admin view of Service Excellence data

Can access Repair History

Can access Resources

Can access Technician view of Service Excellence data

Can access Web Services

Can administer User Access and Roles

Can authorize Orders created by other users

Can authorize Repairs created by other users

Can check Coverage/Warranty

Can create and manage Dispatch Escalations

Can create and modify Stocking/Fulfillment Orders

Can create Carry-in Repair

Can create GSX Help Escalations

Can create Mail-in Repair

Can create Onsite Repair

Can create Whole Unit Carry-in Repair

Can create Whole Unit Exchange and iPhone Repair

Can create Whole Unit Mail-in

Can Find/View User Info and Roles

Can initiate iOS Diagnostic

Can lookup and view Consignment Orders

Can lookup and view Dispatches

Can lookup and view GSX Help Escalations

Can lookup and view Invoices

Can lookup and view Parts

Can lookup and view Repairs

Can lookup and view Stocking/Fulfillment Orders

Can manage Awaiting Parts

Can Manage Consignment Orders

Can mark Repair complete

Can mark-up Price

Can mass create new users

Can order box for Mail-in Repair

Can perform Direct Onsite Repair management

Can perform Mail-in Repair management

Can publish Templates

Can register for Bulk Returns

Can retrieve all iOS Diagnostics

Can sell AppleCare Protection Plan

Can update Service Account Profile

Can use IMEI number

Can view consolidated Statements

Can view General Reports

Can view Management Reports

Can view Messages

Can view normal Price

Can view Price

Can view Statements online

Can view Uploads for service account.

Does not require approval for Orders

Does not require approval for Repairs