The Ordering system was not up or running correctly until Feb:
https://forums.butterflylabs.com/blogs/bfl_jody/103-order-system-open-mostly.htmlBFL_Jody
The Order System Open--Mostly
Rate this Entry
76 Comments Go to first new comment
by
BFL_Jody
, 03-19-2013 at 03:59 PM (3373 Views)
We have mostly opened the order system so people can go in and look at their orders and can also reorder. I say "mostly" because there are still a few orders that we are working on to make them show up as they should. If you can't see your orders or if they don't seem correct to you, please let us know. Yours may be one that is still being imported or corrected, but you can check with us to see.
BFL_Jody - 03-23-2013 08:03 AM
|
permalink
Quote Originally Posted by trupik
My order status is Pending, despite the fact that I paid it exactly one month ago. What would be my position in the queue if the status gets corrected now? Will my position be like if I paid now, or will it be corrected as well?
If you paid a month ago your place in the queue will be the same. Send us your receipt, which has a date, or if you paid with bankwire the bank tells me what day it was deposited. On bankwires the bank is very vague about who sent the money. (Another vote for BTC) IF you use an account from ABC Company, that is all they tell me. Until John Jones emails me and says I am from ABC Company and my order is still pending I don't have clue to whom that wire belongs. Email us about pending orders more than 3 days old.
